Terms and Conditions Chris Brown

 

 

Start Date: Thursday, August 17, 2023

 

End Date: Wednesday, August 23, 2023

 

The “Win VVIP Tickets to See Chris Brown & Friends” Promotion (the “Promotion”) Terms and Conditions (the “Terms”) apply to you and govern your participation in the Promotion for a chance to win concert tickets.  You should read these Terms carefully before participating in the Promotion.

 

“We” or “us” means Digicel (Jamaica) Limited, a company registered under the laws of Jamaica with registered offices at 14 Ocean Boulevard, Kingston, Jamaica. References to “we”, “our” and “us” in these Terms include our subsidiaries and affiliates (“Affiliates”) from time to time.

 

“I” or “You” means the person participating in this Promotion.

If you do not agree to or accept any of these Terms, you should stop participating in the Promotion immediately.

 

1.  What is the “Win VVIP Tickets to see Chris Brown & Friends” Promotion?

 

    This Promotion provides an opportunity for our Prepaid and Postpaid customers to win tickets to attend the live performance of Chris Brown & Friends at BZR Weekend (“the concert”) on August 27, 2023 at the National Stadium Kingston, Jamaica (“the venue”) once they perform a Qualifying Activity during the Promotional Period. There will be seven (7) Postpaid winners and eight (8) Prepaid winners. Each winner will be awarded two (2) tickets.

 

2.  What category of tickets will be awarded?

 

    Winners will be given VVIP tickets as detailed below:

 

 

 

3.   What is the Promotional Period?

 

    This Promotion is valid from August 17, 2023 at 12:00 AM EST through to August 23, 2023 at 11:59 PM EST.

 

4.  Who is eligible to enter the Promotion?

 

    In order to be eligible for this Promotion, you must perform one of the following Qualifying Activities during the Promotional Period (“Eligible Customer”):

 

For Postpaid Customers:

 

    ·  Activate or be on an Eligible Postpaid Subscription Plan (active Postpaid customer)

 

For Prepaid Customers:  

                                                

    ·  Activate or be on an Eligible Prime Bundle Plan (28 day plan or higher)

 

The following customers are excluded from participating in the Promotion:

 

    a.   Prepaid and Postpaid Corporate & Business account customers;

    b.   Customers who have elected not to participate in any Digicel promotions;

    c.   Employees/families of employees (Spouse and Children) of Digicel, employees of affiliated companies associated with this Promotion;

    d.   Ambassadors of Digicel;

    e.   Employees who have left Digicel within the three (3) month period preceding the commencement date of the Promotion and during the Promotional Period;

    f.    Postpaid customers with an overdue amount;

    g.   Directors of Digicel during the Promotional Period;

    h.   Customers who have ported their number to another telecommunications network during the Promotional Period;

    i.    Persons under the age of eighteen (18) years old;

    j.    Customers who have won a Grand Prize in Digicel’s 40 Million in 40 Days Promotion;

    k.   Customers who have won a daily or weekly prize in Digicel’s 4 Cars in 4 Weeks Promotion;

    l.    Customers who have won a daily prize in Digicel’s 61 iPhones for 61 Years  Promotion; and

    m.  Customers who have won a daily, weekly or grand prize in Light Up Yuh Home & Win Promotion.

 

 

5.  What are the eligible Prime Plans or Postpaid Subscription Plans (“Eligible Plans”) that will grant customers entry into this Promotion?

 

    Activation of the below Eligible Plans will grant customers an entry into the Promotion.

 

Subscription Plans for Postpaid:

 

 

Eligible Prime Brawta Plan for Prepaid Customers:

 

 

Eligible Youth Plan for Prepaid Customers:

 

 

6.  How will entries be awarded?

    Entries will be awarded as follows:

 

 

7.   Will the customer be notified when to enter the Promotion?

 

    Public awareness for this Promotion will be in the form of a promotional flyer, social media posting and direct SMS messages to the customers during the Promotional Period. The promotional details will also be uploaded to our website at www.digiceljamaica.com.

 

The following SMS will be sent to customers:

 

Win 2 VVIP tickets to watch Chris Brown & Friends on Aug 27 @ the Stadium. Be on a 28d Prime plan or higher or an active Postpaid customer for a chance to win.

 

 

8.   Who can customers contact if they have queries or complaints about the Promotion?

 

    For assistance with queries or complaints in respect of this Promotion, customers may contact Digicel’s customer care at Customercare@digicelgroup.com or by dialing 100.

 

9.   Is there a limit to the amount of times a customer can enter the Promotion?

 

    Yes, customers may only enter the Promotion once during the Promotional Period. Therefore, if a customer’s 28 Day Prime Plan expires on August 20, 2023 and is reactivated on August 21, 2023, only one (1) entry will be awarded.  

 

10.   How many times can a customer enter and win?

 

    Customers may only win once during the Promotional Period.

11.   When will the promotional draw be conducted?

 

    The promotional draw will be conducted on August 25, 2023 (“draw date”) at Digicel’s Headquarters, 14 Ocean Boulevard, Kingston at 11:00 AM EST.

 

12.   How will winners be selected?

 

    Winners will be randomly selected from an electronic pool of Eligible Customers via Digicel’s Raffle Manager Platform. On the draw date, a total of fifty (50) Prepaid and fifty (50) Postpaid numbers will be pulled and arranged in a top-bottom sequential order and the Digicel representative will attempt to make contact until a winner has been identified.

 

13.   How will winners be notified?

 

    Three (3) calls will be made to the numbers selected by Digicel’s Raffle Manager Platform in a top-bottom sequential order between 12: 00 PM EST and 2:00 PM EST on the draw date. If there is no response to a number, the next number in-line will be contacted until a winner is successfully identified.  All calls to customers will be made from 876-619-5000; this number is the only number that is authorized for the making of calls to winners for this Promotion. During the telephone contact of the selected winners, full details of the winning prize will be communicated along with the process for redeeming their prize.

 

7.   What will winners need in order to claim their prize?

    In order to claim their prize, the winner will need to provide the below information to the email address provided by the Digicel representative who contacted them from 876-619-5000 within twenty-four (24) hours of initial contact by Digicel:

    -    Full Name

    -   Contact Number

    -   A clear head shot photo

    -   Valid Government-issued photo identification (Driver’s Licence, Passport, Voter’s ID) (original identification should be presented upon attendance at our office).

    -   Winning phone number (the number must be registered to the intended winner). If the number is unregistered the customer may proceed to register same within the timeframe specified above.

 

Special Needs Winners

 

    If a selected winner has special needs and is unable to collect their prize and/or submit the relevant documents, that winner will be allowed to have a representative act on their behalf.  Such representative must provide written consent from the winner selected, endorsed by a Justice of the Peace and valid Government-issued photo identification for both the winner and their representative to claim the prize.

 

Forfeiture of Prizes

 

    If a winner is unable to provide the above information and documents within the timeframe stipulated above, the prize will be forfeited. If a prize is forfeited, Digicel reserves the right to select another winner in accordance with the mechanism specified herein, subject to consultation and approval from the Betting, Gaming and Lotteries Commission. 

 

Additional Considerations for Prize Redemption  

 

    a)   Prizes will be available for collection at Digicel’s Headquarters at 14 Ocean Boulevard, Kingston up until 5:00 PM EST on August 27, 2023. The winner may attend in person or send an authorized person to collect on their behalf. Such representative must provide written consent from the winner selected, endorsed by a Justice of the Peace and valid Government-issued photo identification for both the winner and their representative.

 

    b)   Winners are required to sign a Redemption Form confirming receipt of their prize.

 

    c)   Prizes may not be transferred or exchanged unless otherwise approved by the Betting, Gaming and Lotteries Commission.

 

    d)   Prizes are not exchangeable and are not redeemable for cash.

 

    e)   Save in the event of its gross negligence, neither Digicel, nor any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors or any of its personnel involved in the Promotion, shall be liable whatsoever for any loss or damage incurred or suffered, death or personal injury suffered or sustained, or costs incurred, arising from either participation in the Promotion or from claiming any reward.

 

Additional Terms and Conditions

 

    A.   This Promotion is offered for your personal use and not for commercial use and you agree not to sell any rewards redeemed through this Promotion.

 

    B.   We reserve the right to disqualify you or terminate (upon consultation and approval of the Betting, Gaming and Lotteries Commission) this offer if, in our opinion, the Promotion is being abused, such abuse to include but not be limited to selling or attempts to sell the prizes, whether on a commercial basis or otherwise, general abuse deemed as an attempt to undermine the integrity of our services.

 

    C.   The selected winners must have complied with these Terms and Conditions to enter and be on an active, qualifying contract with no accounts held with Digicel being in arrears to be eligible to win the prizes.

 

    D.   By redeeming the prize, the winners agree to be bound by any terms and conditions imposed by the venue or the concert.

 

    E.   If a prize is unavailable, we may, in our discretion, substitute the prize with an alternative prize to the equal value and/or specification with the approval of the Betting, Gaming and Lotteries Commission.

 

    F.   We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion upon consultation and approval of the Betting, Gaming and Lotteries Commission. In the event of us giving notice to you of any such changes to or cancellation of the Promotion, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the MyDigicel App. Any such notification shall be effective immediately or as of the date referred to in such notifications.

 

    G.   By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the Promotion for the purposes of administration of the Promotion (including publishing your full name and country and/or disclosing it to third parties in accordance with applicable law) and any other purposes to which you have consented. To see our privacy policy visit: https://www.digicelgroup.com/jm/en.html. If you refuse to do so, you forfeit your right to claim the prize if you are selected as the winner.

 

    H.   Winners agree to take part in any promotional, marketing or publicity activities or events reasonably requested by Digicel, failing which the prize may be forfeited.  By participating in the Promotion, you consent to the use of your name, likeness, image, photograph for any and all programming and/or publicity or advertising purposes, commercial or otherwise, in all media and formats used by Digicel’s or its agencies, without further compensation, throughout the world in perpetuity. If you refuse to do so, you forfeit your right to claim the prize if you are selected as the winner.

 

    I.   In addition to these Terms and Conditions, you remain bound by our MyDigicel App (“the App”) Terms and Mobile Terms and Conditions of Use.

 

    J.    For customer support, or to report a problem or send us your feedback, please visit the “Support” option on the App.

 

This Promotion is authorized under section 58 (3) of the Betting, Gaming & Lotteries Act.

 

All draws will be conducted at Digicel’s Headquarters, 14 Ocean Boulevard, Kingston at 1:00 PM EST on the respective draw dates specified above. Customers will have up until 11:59 PM EST on the day preceding draw date in order to qualify.

 

11.   How will winners be selected?

 

    Winners will be randomly selected from an electronic pool of Eligible Customers via Digicel’s Raffle Manager Platform. On the draw dates, a total of fifty (50) numbers will be pulled and arranged in a top-bottom sequential order and the Digicel representative will attempt to make contact until a winner has been identified.

 

12.  How will winners be notified?

 

    Three (3) calls will be made to the numbers selected by Digicel’s Raffle Manager Platform in a top-bottom sequential order within forty-eight (48) hours of the specified draw date. If there is no response to a number, the next number in-line will be contacted until a winner is successfully identified.  All calls to customers will be made from 876-619-5000; this number is the only number that is authorized for the making of calls to winners for this Promotion. During the telephone contact of the selected winners, full details of the winning prize will be communicated along with the process for redeeming their prize.

 

13.   What will winners need in order to claim their prize?

 

    In order to claim their prize, the winner will need to provide the below information to the email address provided by the Digicel representative who contacted them from 876-619-5000 within three(3)-five(5) business days of initial contact by Digicel:

    -  Full Name

    -  Contact Number

    -  A clear head shot photo

    -  Valid Government-issued photo identification (Driver’s Licence, Passport, Voter’s ID) (original identification should be presented upon attendance at our office).

    -  Winning phone number (the number must be registered to the intended winner). If the number is unregistered the customer may proceed to register same within the timeframe specified above.

 

Special Needs Winners

    If a selected winner has special needs and is unable to collect their prize and/or submit the relevant documents, that winner will be allowed to have a representative act on their behalf.  Such representative must provide written consent from the winner selected, endorsed by a Justice of the Peace and valid Government-issued photo identification for both the winner and their representative to claim the prize.

 

Minor Winners

    In the event the winner is under the age of eighteen (18) years, they will have to share the above information for themselves and for their parent or guardian. Their student IDs will be valid and presented along with their Birth Certificate or proof of guardianship. Parent/guardian is required to provide valid identification.

 

Forfeiture of Prizes

    If a winner is unable to provide the above information and documents within the timeframe stipulated above, the prize will be forfeited. If a prize is forfeited, Digicel reserves the right to select another winner in accordance with the mechanism specified herein, subject to consultation and approval from the Betting, Gaming and Lotteries Commission. 

 

 

Additional Considerations for Prize Redemption  

 

    a)  Prizes will be available for collection at Digicel’s Headquarters at 14 Ocean Boulevard, Kingston within fourteen (14) days of the winner providing the information above. The winner may attend in person or send an authorized person to collect on their behalf. Such representative must provide written consent from the winner selected, endorsed by a Justice of the Peace and valid Government-issued photo identification for both the winner and their representative.

 

    b)  Winners are required to sign a Redemption Form confirming receipt of their prize.

 

    c)  Prizes may not be transferred or exchanged unless otherwise approved by the Betting, Gaming and Lotteries Commission.

 

    d)  By redeeming your prize, you agree to the manufacturer’s warranty and terms and conditions.  Prizes are not exchangeable and are not redeemable for cash.

 

    e)  Save in the event of its gross negligence, neither Digicel, nor any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors or any of its personnel involved in the Promotion, shall be liable whatsoever for any loss or damage incurred or suffered, death or personal injury suffered or sustained, or costs incurred, arising from either participation in the Promotion or from claiming any reward.

 

 

Additional Terms and Conditions

 

    A.  This Promotion is offered for your personal use and not for commercial use and you agree not to sell any rewards redeemed through this Promotion.

 

    B.  We reserve the right to disqualify you or terminate (upon consultation and approval of the Betting, Gaming and Lotteries Commission) this offer if, in our opinion, the Promotion is being abused, such abuse to include but not be limited to selling or attempts to sell the prizes, whether on a commercial basis or otherwise, general abuse deemed as an attempt to undermine the integrity of our services.

 

    C.  The selected winners must have complied with these Terms and Conditions to enter and be on an active, qualifying contract with no accounts held with Digicel being in arrears to be eligible to win the prizes.

 

    D.  If a prize is unavailable, we may, in our discretion, substitute the prize with an alternative prize to the equal value and/or specification with the approval of the Betting, Gaming and Lotteries Commission.

 

    E.  We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion upon consultation and approval of the Betting, Gaming and Lotteries Commission. In the event of us giving notice to you of any such changes to or cancellation of the Promotion, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the MyDigicel App. Any such notification shall be effective immediately or as of the date referred to in such notifications.

 

    F.   By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the Promotion for the purposes of administration of the Promotion (including publishing your full name and country and/or disclosing it to third parties in accordance with applicable law) and any other purposes to which you have consented. To see our privacy policy visit: https://www.digicelgroup.com/jm/en.html. If you refuse to do so, you forfeit your right to claim the prize if you are selected as the winner.

 

    G.   Winners agree to take part in any promotional, marketing or publicity activities or events reasonably requested by Digicel, failing which the prize may be forfeited.  By participating in the Promotion, you consent to the use of your name, likeness, image, photograph for any and all programming and/or publicity or advertising purposes, commercial or otherwise, in all media and formats used by Digicel’s or its agencies, without further compensation, throughout the world in perpetuity. If you refuse to do so, you forfeit your right to claim the prize if you are selected as the winner.

 

    H.  In addition to these Terms and Conditions, you remain bound by our MyDigicel App (“the App”) Terms and Mobile Terms and Conditions of Use.

 

    I.   For customer support, or to report a problem or send us your feedback, please visit the “Support” option on the App.

 

    J.  This Promotion is authorized under section 58 (3) of the Betting, Gaming & Lotteries Act.