Changes to Prime Bundles

CHANGES TO SELECTED PRIME BUNDLES AND LEGACY PLANS

FREQUENTLY ASKED QUESTIONS 

 

1.       Why the rate increase at this time?

 

We continue to monitor how our customers who utilize our services, and found that they want more data and minutes in their preferred bundles, so that they always remain connected to the people and things they love.

 

Based on their preferences, we are responding by doubling the amount of any-use data they receive on our Prime Intro postpaid plan – moving from 5GB to 10GB.

 

In terms of Prepaid, we have added up to 25% on more data on selected Prime Bundles, plus up to 50% more local minutes for worry-free calling on some Prime Prepaid bundles.

 

In line with these additional benefits, we introduced a moderate increase on Prepaid Prime Bundles. It is important to note that this increase does not affect our 14-day or 28-day Prepaid Prime Bundles, the latter of which now includes 25% more data at no extra cost.

 

Older Prepaid and Postpaid plans have also seen a moderate price increase, however, customers can avoid this by migrating to our value-packed Prime Bundles, now with data for Spotify, Apple Music, and HBO Max apps. Award-winning LTE network quality continues to be standard on all plans.

 

These changes take effect on July 25, 2022 for Prepaid, and September 1, 2022 for Postpaid.

 

2.       What are the changes to our Prepaid Prime Brawta plans?

 

 

Updated Brawta Prime Bundle Benefits and Prices

 

 

Plan Name

New Cost

Enhancements

1-Day Prime Brawta Bundle

 

$195

More Apps: HBO Max, Spotify, Apple Music

More Local Minutes: 100 mins

More Social Data: 5GB

2-Day Prime Brawta Bundle

 

$325

 

 

More Apps: HBO Max, Spotify, Apple Music

More Local Minutes: 200 mins

More Social Data: 10GB

 

3-Day Prime Brawta Bundle

 

 

$435

More Apps in Dedicated Data: HBO Max, Spotify, Apple Music

More Local Minutes: 300 mins

More Social Data: 15GB

5-Day Prime Brawta Bundle

 

 

$595

More Apps in Dedicated Data: HBO Max, Spotify, Apple Music

More Any-use Data: 2.5GB

 

7 Day Prime Brawta Bundle

 

$895

More Apps in Dedicated Data: HBO Max, Spotify, Apple Music

More Local Minutes: 500 mins

More Social Data: 25GB

28 Day Prime Brawta Bundle

 

$3000

No Extra Cost!

More Local Minutes: 2500 mins

More Social Data: 15GB

 

 

 

3.       Where can I activate any of these plans?

 

The most convenient way is via the MyDigicel App at a.mydigicel.net or by dialing *147# ‘SEND’.

 

4.       Does Digicel plan to increase the prices again?

 

We understand how price changes affect you; this is why we are focused on constantly improving on the value of the services that we provide to our customers. We carefully consider all of our options before making any price adjustments. In the event that we need to, we make every effort to keep it at a minimum, while we look for ways to add more value to the affected services.

 

As always, we are committed to providing you with the best network experience, and we appreciate having you as part of the Digicel family.

 

 

5.       Do I have any other plan options?

 

Yes! Now more than ever, you can enjoy a refreshed digital lifestyle with our improved Digicel Prime Bundles – now with data for Spotify, Apple Music and HBO max apps. These value-packed Bundles are loaded with even more any-use data, plus gigabytes to access our family of apps that cover all of your messaging, music, news, radio and video and streaming needs. You also enjoy worry-free calling to any local network. For more information, please go to a.mydigicel.net or dial *147#.