BiP Back to School

BiP Back to School Promotion 

Start Date: August 8, 2022

End Date: August 31, 2022

 

From today, Digicel is offering you more prizes through the BiP App “BiP Back to School” (the “Promotion”), providing all Digicel customers with the opportunity to win prizes daily and cash on Fridays, Hunt and Win days;

 

These Frequently Asked Questions (“FAQs”) and Terms and Conditions (the “Terms”) apply to you and govern your participation in the Promotion for chances to win certain prizes on the BiP application (the “App”) and in select Digicel stores island-wide. You should read these FAQs and Terms carefully before participating in the Promotion.

 

References to “we”, “us” and “our” means Digicel (Jamaica) Limited, a company registered under the laws of Jamaica with registered offices at 14 Ocean Boulevard, Kingston.  References to “we”, “us” and “our” also includes our subsidiaries and affiliates (“Affiliates”) from time to time.

 

These Terms incorporate the BIP App Terms and Conditions and Privacy Policy which you can access via the App.

 

If you do not agree to or accept any of these Terms, you should not participate in the Promotion.

 

1.       What is the BiP Back to School Promotion?

This promotion has two elements namely: ‘Solve the daily trivia’, viable on Mondays to Thursdays, and the “hunt and win” viable on Fridays only, across the duration of this promotion. This promotion provides opportunities for Digicel customers to win:

a.       Samsung AO3 smartphones

b.       Samsung Tab A Tablets

c.       Cash prizes of JMD $15,000 on Fridays only

             

2.       When does the Promotion start and end?

The Promotion is valid from the August 8th 2022 (12:00am local time) and ends on August 31st 2022 (11:59pm local time) (the “Promotional Period”).

 

3.       Who can participate in the promotion?

Smartphone users can participate in the “daily trivia” and the “hunt and win” element of the promotion once you are a Digicel BiP customer and have subscribed to the “Skoolaz Rule” channel in the app (be an active BiP Customer).

 

The following customers are excluded, from participating in the Promotion:

 

a)       Postpaid corporate & business account customers;

b)      Digicel Employees/ immediate families of employees (mother, father, sister, brother, daughter, son, spouse), employees of affiliated companies associated with this promotion;

c)       Customers who use only Digicel+ (formerly Home and Entertainment services); or

d)      Postpaid customers with overdue amounts;

 

This Promotion will be accessible to eligible customers while roaming, but any prizes won will only be available for redemption in Jamaica.

 

4.       How does the daily trivia element of the Promotion work?

There are four steps to participating:

 

Step 1: Be an active BiP Customer (as defined above) who have downloaded the app.

 

Step 2: Subscribe to the Skoolaz Rule channel for daily trivia, featured content and winner updates.

 

Step 3: Be the first customer to solve the trivia by 4pm, daily.  The answers to the clues must be in the form of a photo, video or text submitted in the Skoolaz Rule Channel. Photos or videos submitted must include the app user and the physical item/(s) deemed as the answer to the clue. Photos and videos, should not be edited or tampered with by the use of digital apps, or software to alter the current state of the photo or video, cropping of imagery or any other form of manipulation of an original image or video.

 

Step 4: If you are the first customer to correctly solve the trivia or clue for the day you are indeed the winner. Digicel will verify the winner on that specific day and make contact.

 

NB.

If a trivia question is not answered correctly by 4pm, then the answer will be announced in the channel and the prize will roll over to the following day.

 

5.       What is the difference between Solving the Daily Trivia and Hunt and Win Days?

 

a.       “Solving the daily trivia”: Daily (Monday to Thursday) during the Promotional Period, the participating eligible customers who solve the trivia correctly will receive a non-cash prize set out in Schedule Item 1, for their individual attempt, upon submission of the answer in the Skoolaz Rule channel on the BiP App.

 

b.       “Hunt and Win Days”:  Every Friday across the period shall be deemed Hunt and Win days with three (3) winners of JMD$15,000.00, island wide.

                     I.                        A clue associated with “school” or “back to school” will be shared with the customer through the Skoolaz Rule BiP channel and they’ll be required to share a photo or a video of item. The first customer to share the photo or video of the correct item will be selected as the winner of JMD$15,000 JMD cash.

 

6.       How many times can I enter into the BiP Back to School promotion?

There is no limitation on how often a customer can enter. However, participating customers can only win once across the promotional period.

7.       Will I be notified when to participate?

Yes.  During the Promotional Period we will notify you when the BiP Back to School promotion is active via Skoolaz Rule Channel, SMS text message and Digicel Jamaica social media accounts.   

 

On Mondays to Fridays during the promotional period, daily trivia and clues shall be posted in the Skoolaz Rule channel in the BiP app at 10AM for the daily trivia or clue.

 

Eligible customers are required to solve the trivia or clue correctly and submit their entry via the Skoolaz Rule daily, by 4pm.

 

The first customer who solves the trivia and presents the hunt item will be selected as the winner.

 

8.       Will I be notified when I have won a prize?

Yes. 

 

Once a participant is declared a winner of a prize, this will be communicated in the Skoolaz Rule channel and featured on the @digiceljamaica Instagram. If your entry was selected you will be contacted via phone by a representative from Digicel within twenty-four (24) hours of your entry being selected. You will be instructed to provide your full name, contact number and a valid Government issued ID and guided on what date and time to collect your prize at 14 Ocean Boulevard, Kingston.  

 

Three attempts shall be made to contact the winning participant over the span of twenty-four (24) hours. If attempts to contact the winning participant are unsuccessful, then Digicel shall contact the second correct entry from the channel. If there is no response from the second correct entry, then we shall contact the third correct entry and so on and so forth until a winner is selected.

 

If no winner is selected then the prize will roll over to the next day’s prize winner. 

 

9. What types of prizes can I win?

The type of prizes that can be won and the applicable days during the promotion period are listed below:

 

SCHEDULE ITEM 1: PRIZE BREAKDOWN

 

Prizes

Dates

Number of Winners

Unit Cost[CL1]

Samsung A03s

Mondays & Wednesdays

8

JMD $19,500

Samsung Tab A Tablet

Tuesday & Thursdays

7

JMD $21,500

$15,000 JMD

Fridays

3

JMD $15,000

 

What are the draw dates for this promotion?[CL2]

 

Every day from August 8, 2022 – August 31, 2022 (an employee will review the database and the winner will be selected between 4:00 pm and 5:00 pm).

 

10.   What are redemption centers and where will these be located?

 

In the BiP Back to School promotion the redemption center is 14 Ocean Boulevard, Kingston.

 

11.   What do I need to know about claiming Prizes?

 

The procedure for collecting prizes are as follows:

 

         I.            Winners must present a valid Government issued photo ID (passport, voters’ identification card or driver’s licence) and the Digicel Number used to participate in the promotion. Customer will be required to complete and sign a Redemption Form confirming their receipt of their non-cash prize for the promotion. Non-cash prizes are to be collected at the Digicel Headquarters, 14 Ocean Boulevard.

 

    II.            All cash prize winners, Digicel will contact the customers within seventy-two (72) hours of winning. The cash prize winners will redeem their cash prize via direct deposit to a local Jamaican bank account.

 

  III.            In the event that a special needs customer is selected and they are unable to collect their prize, that customer will be allowed to have a representative collect the prize on their behalf who must provide written consent from the winner endorsed by a Justice of the Peace and valid Government issued photo identification for both the winner and the representative to claim the prize.

 

NB. You are required to collect your prize within fourteen (14) days of being contacted. If the prize(s) are uncollected within thirty (14) days, the prize shall be forfeited and retained by Digicel.

 

Additional Terms and Conditions

A.      This Promotion is offered for your personal use and not for commercial use and you agree not to sell any rewards redeemed through this Promotion.

 

B.      You are required to use a compatible smartphone to run the App and participate in the Promotion. A compatible smartphone is an Android (OS 4.0 or higher) or Apple (iOS 2.0 or higher) smartphone to participate.

 

C.      Customers must be 18 or older to participate in this promotion.

 

D.      We reserve the right to disqualify you or terminate this offer if, in our sole opinion, the Promotion is being abused, such abuse to include but not be limited to selling or attempts to sell the prizes, whether on a commercial basis or otherwise, general abuse deemed as an attempt to undermine the integrity of our services.

E.       The selected winners must have complied with these Terms and Conditions to enter and be an active BiP user and Digicel customer, under a qualifying contract with no accounts held with Digicel being in arrears to be eligible to win the prizes.

 

F.       Winners will be required to participate in any planned publicity in connection with this Promotion. By entering the Promotion, the prize winner consents to the use of his or her name, likeness, image, photograph for any and all programming and/or publicity promotion or advertising purposes, commercial or otherwise, in all media and formats used by us or our agencies, without further compensation, throughout the entire world in perpetuity. If a winner refuses to do so, they forfeit their right to claim the prize.

 

G.      Digicel reserves the right to terminate, cancel, suspend and/or modify the promotion if any fraud, virus or other technical problem corrupts the administration, security, safety or proper play of the promotion. In such event, Digicel hereby specifically reserves the right (but not the obligation) to award some other prize hereunder (as determined by Digicel) by means of a random drawing from among the eligible entries received up until the time of the impairment

 

H.      You are solely responsible for all associated fees and costs incurred by you for redemption of Other Prizes and for connectivity and data usage in relation to your use of the App. Be reminded that once roaming, you will not be able to use any data from your local prepaid or select postpaid plans.

 

I.        If a prize is unavailable, we may, in our discretion, substitute the prize with an alternative prize to the equal value and/or specification.

 

J.        Prizes are not exchangeable and non-cash prizes are not redeemable for cash.

 

K.       Any personal data relating to participants will be used solely for the purposes of this promotion by Digicel and/or by any agent appointed by it to assist with running the promotion on behalf of the Digicel and will not be disclosed to a third party for any other purpose without the individual’s prior consent. By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the promotion for the purposes of administration of the promotion (including publishing your full name and country and/or disclosing it to third parties on request if you are the winner) and any other purposes to which you have consented. To see our privacy policy visit: www.digicelgroup.com.

 

L.       Winners may be required to take part in related publicity, including (without limitation) publication of the name and image of a promotion winner along with their winning entry via Digicel’s website, social media and other press and media channels. No additional payment will be given for this.

 

M.    In addition to these Terms, you remain bound by our Bip App terms of use.

 

N.      For customer support, or to report a problem or send us your feedback, please visit the “Support” option on the App.

 [CL1]Insert value

 [CL2]It is recommended that we specify the draw dates for example August 12, 19 and 26 – Hunt & WinStart Date: August 8, 2022

End Date: August 31, 2022

 

From today, Digicel is offering you more prizes through the BiP App “BiP Back to School” (the “Promotion”), providing all Digicel customers with the opportunity to win prizes daily and cash on Fridays, Hunt and Win days;

 

These Frequently Asked Questions (“FAQs”) and Terms and Conditions (the “Terms”) apply to you and govern your participation in the Promotion for chances to win certain prizes on the BiP application (the “App”) and in select Digicel stores island-wide. You should read these FAQs and Terms carefully before participating in the Promotion.

 

References to “we”, “us” and “our” means Digicel (Jamaica) Limited, a company registered under the laws of Jamaica with registered offices at 14 Ocean Boulevard, Kingston.  References to “we”, “us” and “our” also includes our subsidiaries and affiliates (“Affiliates”) from time to time.

 

These Terms incorporate the BIP App Terms and Conditions and Privacy Policy which you can access via the App.

 

If you do not agree to or accept any of these Terms, you should not participate in the Promotion.

 

1.       What is the BiP Back to School Promotion?

This promotion has two elements namely: ‘Solve the daily trivia’, viable on Mondays to Thursdays, and the “hunt and win” viable on Fridays only, across the duration of this promotion. This promotion provides opportunities for Digicel customers to win:

a.       Samsung AO3 smartphones

b.       Samsung Tab A Tablets

c.       Cash prizes of JMD $15,000 on Fridays only

             

2.       When does the Promotion start and end?

The Promotion is valid from the August 8th 2022 (12:00am local time) and ends on August 31st 2022 (11:59pm local time) (the “Promotional Period”).

 

3.       Who can participate in the promotion?

Smartphone users can participate in the “daily trivia” and the “hunt and win” element of the promotion once you are a Digicel BiP customer and have subscribed to the “Skoolaz Rule” channel in the app (be an active BiP Customer).

 

The following customers are excluded, from participating in the Promotion:

 

a)       Postpaid corporate & business account customers;

b)      Digicel Employees/ immediate families of employees (mother, father, sister, brother, daughter, son, spouse), employees of affiliated companies associated with this promotion;

c)       Customers who use only Digicel+ (formerly Home and Entertainment services); or

d)      Postpaid customers with overdue amounts;

 

This Promotion will be accessible to eligible customers while roaming, but any prizes won will only be available for redemption in Jamaica.

 

4.       How does the daily trivia element of the Promotion work?

There are four steps to participating:

 

Step 1: Be an active BiP Customer (as defined above) who have downloaded the app.

 

Step 2: Subscribe to the Skoolaz Rule channel for daily trivia, featured content and winner updates.

 

Step 3: Be the first customer to solve the trivia by 4pm, daily.  The answers to the clues must be in the form of a photo, video or text submitted in the Skoolaz Rule Channel. Photos or videos submitted must include the app user and the physical item/(s) deemed as the answer to the clue. Photos and videos, should not be edited or tampered with by the use of digital apps, or software to alter the current state of the photo or video, cropping of imagery or any other form of manipulation of an original image or video.

 

Step 4: If you are the first customer to correctly solve the trivia or clue for the day you are indeed the winner. Digicel will verify the winner on that specific day and make contact.

 

NB.

If a trivia question is not answered correctly by 4pm, then the answer will be announced in the channel and the prize will roll over to the following day.

 

5.       What is the difference between Solving the Daily Trivia and Hunt and Win Days?

 

a.       “Solving the daily trivia”: Daily (Monday to Thursday) during the Promotional Period, the participating eligible customers who solve the trivia correctly will receive a non-cash prize set out in Schedule Item 1, for their individual attempt, upon submission of the answer in the Skoolaz Rule channel on the BiP App.

 

b.       “Hunt and Win Days”:  Every Friday across the period shall be deemed Hunt and Win days with three (3) winners of JMD$15,000.00, island wide.

                     I.                        A clue associated with “school” or “back to school” will be shared with the customer through the Skoolaz Rule BiP channel and they’ll be required to share a photo or a video of item. The first customer to share the photo or video of the correct item will be selected as the winner of JMD$15,000 JMD cash.

 

6.       How many times can I enter into the BiP Back to School promotion?

There is no limitation on how often a customer can enter. However, participating customers can only win once across the promotional period.

7.       Will I be notified when to participate?

Yes.  During the Promotional Period we will notify you when the BiP Back to School promotion is active via Skoolaz Rule Channel, SMS text message and Digicel Jamaica social media accounts.   

 

On Mondays to Fridays during the promotional period, daily trivia and clues shall be posted in the Skoolaz Rule channel in the BiP app at 10AM for the daily trivia or clue.

 

Eligible customers are required to solve the trivia or clue correctly and submit their entry via the Skoolaz Rule daily, by 4pm.

 

The first customer who solves the trivia and presents the hunt item will be selected as the winner.

 

8.       Will I be notified when I have won a prize?

Yes. 

 

Once a participant is declared a winner of a prize, this will be communicated in the Skoolaz Rule channel and featured on the @digiceljamaica Instagram. If your entry was selected you will be contacted via phone by a representative from Digicel within twenty-four (24) hours of your entry being selected. You will be instructed to provide your full name, contact number and a valid Government issued ID and guided on what date and time to collect your prize at 14 Ocean Boulevard, Kingston.  

 

Three attempts shall be made to contact the winning participant over the span of twenty-four (24) hours. If attempts to contact the winning participant are unsuccessful, then Digicel shall contact the second correct entry from the channel. If there is no response from the second correct entry, then we shall contact the third correct entry and so on and so forth until a winner is selected.

 

If no winner is selected then the prize will roll over to the next day’s prize winner. 

 

9. What types of prizes can I win?

The type of prizes that can be won and the applicable days during the promotion period are listed below:

 

SCHEDULE ITEM 1: PRIZE BREAKDOWN

 

Prizes

Dates

Number of Winners

Unit Cost[CL1]

Samsung A03s

Mondays & Wednesdays

8

JMD $19,500

Samsung Tab A Tablet

Tuesday & Thursdays

7

JMD $21,500

$15,000 JMD

Fridays

3

JMD $15,000

 

What are the draw dates for this promotion?[CL2]

 

Every day from August 8, 2022 – August 31, 2022 (an employee will review the database and the winner will be selected between 4:00 pm and 5:00 pm).

 

10.   What are redemption centers and where will these be located?

 

In the BiP Back to School promotion the redemption center is 14 Ocean Boulevard, Kingston.

 

11.   What do I need to know about claiming Prizes?

 

The procedure for collecting prizes are as follows:

 

         I.            Winners must present a valid Government issued photo ID (passport, voters’ identification card or driver’s licence) and the Digicel Number used to participate in the promotion. Customer will be required to complete and sign a Redemption Form confirming their receipt of their non-cash prize for the promotion. Non-cash prizes are to be collected at the Digicel Headquarters, 14 Ocean Boulevard.

 

    II.            All cash prize winners, Digicel will contact the customers within seventy-two (72) hours of winning. The cash prize winners will redeem their cash prize via direct deposit to a local Jamaican bank account.

 

  III.            In the event that a special needs customer is selected and they are unable to collect their prize, that customer will be allowed to have a representative collect the prize on their behalf who must provide written consent from the winner endorsed by a Justice of the Peace and valid Government issued photo identification for both the winner and the representative to claim the prize.

 

NB. You are required to collect your prize within fourteen (14) days of being contacted. If the prize(s) are uncollected within thirty (14) days, the prize shall be forfeited and retained by Digicel.

 

Additional Terms and Conditions

A.      This Promotion is offered for your personal use and not for commercial use and you agree not to sell any rewards redeemed through this Promotion.

 

B.      You are required to use a compatible smartphone to run the App and participate in the Promotion. A compatible smartphone is an Android (OS 4.0 or higher) or Apple (iOS 2.0 or higher) smartphone to participate.

 

C.      Customers must be 18 or older to participate in this promotion.

 

D.      We reserve the right to disqualify you or terminate this offer if, in our sole opinion, the Promotion is being abused, such abuse to include but not be limited to selling or attempts to sell the prizes, whether on a commercial basis or otherwise, general abuse deemed as an attempt to undermine the integrity of our services.

E.       The selected winners must have complied with these Terms and Conditions to enter and be an active BiP user and Digicel customer, under a qualifying contract with no accounts held with Digicel being in arrears to be eligible to win the prizes.

 

F.       Winners will be required to participate in any planned publicity in connection with this Promotion. By entering the Promotion, the prize winner consents to the use of his or her name, likeness, image, photograph for any and all programming and/or publicity promotion or advertising purposes, commercial or otherwise, in all media and formats used by us or our agencies, without further compensation, throughout the entire world in perpetuity. If a winner refuses to do so, they forfeit their right to claim the prize.

 

G.      Digicel reserves the right to terminate, cancel, suspend and/or modify the promotion if any fraud, virus or other technical problem corrupts the administration, security, safety or proper play of the promotion. In such event, Digicel hereby specifically reserves the right (but not the obligation) to award some other prize hereunder (as determined by Digicel) by means of a random drawing from among the eligible entries received up until the time of the impairment

 

H.      You are solely responsible for all associated fees and costs incurred by you for redemption of Other Prizes and for connectivity and data usage in relation to your use of the App. Be reminded that once roaming, you will not be able to use any data from your local prepaid or select postpaid plans.

 

I.        If a prize is unavailable, we may, in our discretion, substitute the prize with an alternative prize to the equal value and/or specification.

 

J.        Prizes are not exchangeable and non-cash prizes are not redeemable for cash.

 

K.       Any personal data relating to participants will be used solely for the purposes of this promotion by Digicel and/or by any agent appointed by it to assist with running the promotion on behalf of the Digicel and will not be disclosed to a third party for any other purpose without the individual’s prior consent. By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the promotion for the purposes of administration of the promotion (including publishing your full name and country and/or disclosing it to third parties on request if you are the winner) and any other purposes to which you have consented. To see our privacy policy visit: www.digicelgroup.com.

 

L.       Winners may be required to take part in related publicity, including (without limitation) publication of the name and image of a promotion winner along with their winning entry via Digicel’s website, social media and other press and media channels. No additional payment will be given for this.

 

M.    In addition to these Terms, you remain bound by our Bip App terms of use.

 

N.      For customer support, or to report a problem or send us your feedback, please visit the “Support” option on the App.