Billo Valentine Promotion

Billo Promotion – “Fi Me Valentine Story”



Start Date: February 12, 2021

End Date: March 5, 2021


Digicel is offering you simply more through the “Billo Love Stories Promotion” (the “Promotion”), by giving you the chance to win a romantic getaway by simply submitting your best love story through video or photo to the Billo Instagram page (@mybilloapp).


These Frequently Asked Questions (“FAQs”) and Terms and Conditions (the “Terms”) apply to you and govern your participation in the Promotion. You should read these FAQs and Terms carefully before participating.


“We” or “us” means Digicel (Jamaica) Limited, a company registered under the laws of Jamaica with registered offices at 14 Ocean Boulevard, Kingston, Jamaica. References to “we”, “our”, “us” and “Digicel” in these Terms also include our subsidiaries and affiliates (“Affiliates”) from time to time.


“I” or “you” means the person participating in the Promotion by submitting a Love Story (and “my” and “your” shall have the same meaning).


By participating in the Promotion, you agree to be bound by these Terms.


If you do not agree to or accept any of these Terms, or if you are under the age of 18, you should not participate in the Promotion.


1.    What is the “Fi Me Valentine Stories Promotion”?

The Promotion involves you sending what you deem as your “best love story” through a video or photo (“Love Story”) to the wishpond link on @digiceljamaica Facebook, for a chance to win a romantic getaway and other weekly prizes.


2.    What is included in the romantic getaway prize?

The romantic getaway prize is shall be hotel accommodation for two persons at Royalton White Sands valued at US$2,000.00.


3.    When does the Promotion start and end?

The Promotion is valid from February 12, 2021 through to March 5, 2021 (the “Promotional Period”).


4.    Who can submit a Love Story?

Anyone over the age of eighteen (18) who has downloaded the Billo App can participate in the Promotion.




The following persons may not participate in the Promotion:

a.    Postpaid corporate & business account customers;

b.    Any person who, at any time on or after August 1st, 2020, was or is a director, officer, employee, or agent of Digicel or any of its respective parents, subsidiaries, divisions, or affiliated companies, franchisees or service agencies, independent contractors or suppliers of services to Digicel;

c.     Families of our employees;

d.    Employees and families of employees of any company associated with this Promotion;

e.    Digicel Postpaid customers with overdue amounts;

f.      Persons under the age of eighteen (18); and

g.    Any person who does not reside in one of our Participating Markets (as defined below).



5.    How does the Promotion work?

Follow these steps to participate in the Promotion:

Step 1: Register for your new Billo account. You can download the Billo Storage App in the Google Playstore or Apple Appstore.

Step 2: Upload your photo or video depicting your most memorable love story to your Billo account.

Step 3: In the Billo Storage App, share the public link to your photo or video depicting your most memorable love story to the wish pond platform on @digiceljamaica Facebook. Be sure to include your name, contact number, email address and Instagram handle when submitting your entry.

Step 4: Your submitted photo or video through wishpond, users will vote for your “Love Story” and at the end of the Promotional Period, the Love Story with the highest number of votes will win the grand prize.


              The two most liked photos or videos each week shall be awarded the weekly prizes as follows:

o   Week 1: Spa Vouchers

o   Week 2: Gift Baskets

o   Week 3: Samsung Smartphones



If there is a tie for the highest number of votes for the GRAND PRIZE each participant shall each be awarded equally.


6.    When will the winner be announced?

The winner will be announced on March 7, 2021 on @digiceljamaica Facebook, and Instagram profile.


7.    What will happen if I win?

(1)  If your entry receives the most votes, you will receive a phone call from one of our representatives notifying you that you have won and requesting information from you such as your location and identity.

(2)  A maximum of three (3) attempts will be made to call you reasonably space over a twenty-four (24) hours.

(3)  If you do not answer any of our calls, the customer with the second highest number of votes will be selected as the winner.

(4)  During the telephone call our Digicel representative will advise you where and how to redeem your prize.

(5)  Once you have spoken to our representative, you will have up to fourteen (14) days to redeem your prize, or your prize will be forfeited and retained by Digicel.

(6)  To collect your prize, you must still be a user of the billo app at the time of collection and you must present valid government-issued proof of identification, which clearly indicates your age and that you are a legal resident of Jamaica.

(7)  You agree that if you win, you will permit photographs of you to be taken and for your image, likeness and name (your “Likeness”) to be used for public relations and marketing purposes free of cost, including the publishing of your Likeness on social media, mainstream media, and other platforms that we may choose.

(8)  If you are unable to attend the scheduled prize collection, you may send a representative on your behalf with appropriate identification for you as well as that representative, along with a signed letter by you authorizing the collection.


N.B You may have unlimited entries in this promotion but can only win once during the promotional period.



Additional Terms and Conditions

A.    This Promotion is offered for your personal use and not for commercial use and you agree not to sell any prize redeemed through this Promotion.


B.    We reserve the right to disqualify you or terminate this offer if, in our sole opinion, the Promotion is being abused, general abuse deemed as an attempt to undermine the integrity of the Promotion.


C.   We reserve the right to modify, extend or discontinue (permanently or temporarily), this Promotion being offered to you, at our discretion.


D.   You are solely responsible for all associated fees and costs incurred by you for claiming and collection of the prize and for connectivity and data usage in relation to your use of Billo.

E.    You are also bound by the terms and conditions of Royalton White Sands Hotel.


F.    If the prize described above is unavailable, we may, at our discretion, substitute the prize with an alternative prize of equal value and/or specification.


G.   We reserve the retain any forfeited prize or award same to the next qualifying customer in order of number of likes and comments;


H.   The prize is neither exchangeable nor redeemable for cash, however, you may transfer it as a gift to a friend or family member.


I.       We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion. In the event of us giving notice to you of any such changes to or cancellation of the Promotion, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website. Any such notification shall be effective immediately or as of the date referred to in such notifications.


J.    Any personal data relating to you will be used solely for the purposes of this Promotion by Digicel and/or by any agent appointed by us to assist with running the Promotion on our behalf and will not be disclosed to a third party for any other purpose without your prior consent. By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the Promotion for the purposes of administration of the Promotion (including publishing your full name and county and/or disclosing it to third parties on request if you are selected) and any other purposes to which you have consented. To see our Privacy Policy visit:


K.    Except in the event of its negligence, neither Digicel, nor any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors or any of its personnel involved in the Promotion, shall be liable whatsoever for any loss or damage incurred or suffered, death or personal injury suffered or sustained, or costs incurred, arising from either participation in the Promotion or from claiming or collecting any reward.


L.    For customer support, or to report a problem or send us your feedback, please visit the “Support” or “Help” option on the My Digicel App or Billo.