Digicel's Prepaid More Credit Offer| Terms and Conditions

MORE CREDIT OFFER: TERMS AND CONDITIONS

1.            The Digicel More Credit Offer (‘the Offer’) will allow all Digicel Prepaid Customers, except as otherwise excluded herein (‘Customers’), to get bonus credit and added value. Hybrid subscribers are not eligible for this Plan.

2.            Customers who access the Offer will be moved to the J$5.49 prepaid plan for which separate terms and conditions apply.

3.            The More Credit Offer (‘the Offer’) will give customers 25% bonus credit on all local top ups of JMD200 or more which subscribed with specified validity times to use both the top up and bonus amount. Terms and Conditions apply to the More Credit Offer as detailed below in the More Credit Airtime Schedule (Table 1).

More Credit Airtime Schedule

Top up Amount ($)

Bonus Credit

Credit Expiry
(Main and Bonus)

Less than 200

NONE

Varies (7-21 days)

200 – 499.99

25%

5 days

500- 999.99

25%

10 days

1,000 – 1,999

25%

15 days

2,000 and above

25%

30 days

Table 1

4.            Customers may access the Offer until such date as otherwise determined by Digicel in its sole discretion.

5.            By accessing the Offer, Customers agree and understand that different credit expiry times will apply, in some cases these expiry times may differ from what is written on top up cards.

6.            Customers must ‘opt in’ to participate in the Offer by dialing the short code *147*25# and press ‘send’ on their mobile handset and then follow the instructions.

7.            Customers are not charged for opting in to or opting out of the More Credit Offer and there is no recurring subscription fee.

8.            The offer automatically renews and will only end when a customer ‘opts out’ of the offer by dialing *147*25#. The customer shall then receive a text message notification indicating the date and time on which the “opt out” selection shall take effect. Customers who “opt out” of the Plan will no longer receive the More Credit benefits described in table 1 and will revert to Standard Airtime Schedule (Table 2) detailed as follows.

Standard Airtime Schedule

Top up Amount ($)

Credit Expiry

50

7

100

21

108

21

Variable 100.01 - 199.99

21

200

28

Variable 200.01 - 299.99

28

300

35

Variable 300.01 - 499.99

35

500

42

Variable 500.01 - 999.99

42

1000

120

Variable 1000.01 - 1999.99

120

2000

150

3000

150

4000

150

5000

150

Variables over 2000

150

Table 2

9.      Digicel reserves the right to at any time; with or without notice vary the terms and conditions of the Plan, to amend its Terms and Conditions, or to withdraw the Plan. In the event of Digicel giving notice to Customers of any such changes to, withdrawal or cancellation of the Plan, it shall suffice for Digicel to give Customers notice via messages to Customer handsets or to post such notification on Digicel’s website.  Any such notification shall be effective immediately or as of the date referred to in such notifications.

10.      Except where there is a conflict the general Terms and Conditions governing the relationship between Digicel and Digicel Prepaid Customers and all other terms and conditions in relation to any offer herein remain applicable in addition to any other terms and conditions of use of any of Digicel’s other services including such as  Digicel’s data services.  Where a conflict exists these terms and conditions shall prevail.

Contact Us
Contact us for more information on our products and services.
NEED HELP?
Questions? We’ve got answers. Browse through our list of FAQs.
Live Chat
Live chat available daily from 8:00am to 8:00pm.
Digicel's Prepaid More Credit Offer| Terms and Conditions