Road to Russia Trivia: FAQs

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Road to Russia Trivia

Road to Russia Trivia - Frequently Asked Questions Terms and Conditions

The staff of Digicel, Newcom, its advertising & PR agencies, Dealers, Distributors and sub-distributors and their immediate families (spouse, brother, sister, father, mother, daughter, son) are not eligible to enter. 

 

1. What is the Digicel’s “Road to Russia Trivia” Text Competition?

  • The Digicel’s “Road to Russia Trivia” Text Competition gives all Digicel customers a chance to win great prizes by registering and participating in the competition. 

 

2. Who is eligible to enter this promotion?

  • All Digicel customers, including postpaid, prepaid and dual customers are qualified to participate in the promotion.

 

3. What is the promotional period?

  • The promotion begins at 12am on Tuesday, May 1, 2018 to Thursday, November 30, 2018 on 11:59pm.

 

4. How do I enter the promotion?

  • You may enter by texting the word SPORTS to 4442487
  • Upon texting one of the keyword the customer will receive a URL link in order to register for the promotion. 
  • Once a customer clicks on the link received in the message or open the webpage link in a web browser. The terms and conditions (attached) will be displayed on this screen outlining that eligible customers must be 16 years and older to participate. If the subscriber chooses to continue, he/she will be able to register for the service thus accepting the terms and conditions of the promotion.
  • Once the terms are accepted, the customer can select to pay daily/weekly/monthly fee of $9/$49/$149 for subscription. The customer will receive a sms notification of the charge levied from 444-2487. They will instantly get 100 points for subscribing to the service.

 

5. How does the Promotion Work? 

  • All Digicel Customers are able to register for a chance to win a daily, weekly, monthly and Grand Prize in the “Road to Russia Trivia” Competition. 
  • The objective of the promotion is to accumulate enough points answering the trivia question to win the prizes.
  • Each correct answer will give 5 points to the user.
  • All Trivia questions are related to football.
  • Digicel chooses correct responses from the list of football Questions in the Appendix below. Eg. There have been two designs of the World Cup trophy. True or False. Answer - TRUE
  • If the customer answers correctly, that is “TRUE”, NewCom’s database records this as a correct and a text message is returned advising the customer that the answer is correct with another question. The customer will be able to continue playing the game, until the full game is completed.  There will be fifty (50) questions to complete the game.
  • If the customer replies with an incorrect answer, for example “False” in the example above, the entry is considered incorrect and he will receive a message accordingly (e.g. “Sorry incorrect answer, try again”).  He can choose to retry the last question received until he answers the question correctly and continues the game.
  • Where a Customer has already begun the game and continues to play at another time, for example on another day during the Competition Period, the Customer will continue playing where they left off.  Digicel may change the fifty (50) questions during the Competition Period as they see fit after notifying Betting, Gaming & Lotteries Commission.
  • Each text will cost $3. Customer must have sufficient call credit in order to receive a response from the game.
Scoreboard
  • Activate Digicel Sports Subscription: 100 points 
  • Correct Answers on the Trivia: 5 points each 

 

Prizes are as shown in the table below:

 

 # of Days

 No. of winners 

 Prize

 Unit Cost

 Total Cost

 Weekly prize - May

 5 Days

 2 winners 

 1 jersey of National team

 J$12,700

 J$127,000.00

 1st place Grand Prize

 1 Day

 1 winner

 Trip for one person to Russia

 J$933,450

 J$933,450.00

 Daily prize - June

 30 Days

 30 winners

 1 official ball of National team

 J$6,350

 J$190,500.00

 Weekly prize - July

 5 Days

 2 winners

 1 official jersey of National teams

 J$12,700

 J$127,000.00

 Monthly prize - August

 1 Day

 1 winner

 1 play station 4 + GAME

 J$88,900

 J$88,900.00

 Monthly prize - September

 1 Day

 1 winner

 1 play station 4 + GAME

 J$88,900

 J$88,900.00

 Weekly prize - October

 5 Days

 25 winners

 1 Football

 J$6,985

 J$174,625.00

 Weekly prize - November

 10 Days

 10 Winners

 1 official jersey of National teams

 J$12,700

 J$127,000.00

 Daily prize - May 1 - July 31 

 92 Days

 9200 winners 

 1 customer will get  1GB Data Add-on

 J$150

 J$1,380,000.00

 

 J$3,237,375.00

 

6. What message do I receive when I register for the competition?

  • Upon successful registration you will receive a message similar to the following, 

"Welcome to Digicel Sports! Get the most relevant news on sport events! Answer the Trivia & you could WIN the grand prize of a trip to World Cup in Russia. Each answer charges $3."

I do not wish to participate in the service, how do I unregister?

  • To unregister, the customer can text EXIT to 444-2487. 
  • N.B. There is no charge to exit the competition.

 

7. Am I able increase my points and rank in the competition? 

  • Yes. 
  • Each response to a question will be at the cost of $3.

 

8. How are the prizes selected? 

  • There will be nine thousand two hundred & eighty eight (9288) winners of the draw for the Competition who will get the daily, weekly and monthly grand prize packages. See draw table below.
  • One data plan package will be awarded randomly each day from Wednesday, May 2, 2018 to Thursday, August 2, 2018. See draw table below.
  • May’s grand prize package will be awarded on Monday, June 4, 2018 to the top customer with the highest scores for the period of May 1, 2018 to May 31, 2018. See draw table below.
  • One jersey will be awarded weekly to the top ranked customer from Tuesday, May 8, 2018 to Tuesday, June 5, 2018. See draw table below.
  • One football will be awarded daily to the top ranked customer from Monday, June 4, 2018 to Monday, July 2, 2018. See draw table below.
  • One jersey will be awarded to the top ranked customer weekly from Monday, July 9, 2018 to Tuesday, August 7, 2018. See draw table below.
  • One play station 4 will be awarded on Monday, September 3, 2018 to the top ranked customer. See draw table below.
  • One play station 4 will be awarded on Monday, October 1, 2018 to the top ranked customer. See draw table below.
  • One football will be awarded weekly to the top ranked customer from Monday, October 8, 2018 to Monday, November 5, 2018. See draw table below.
  • One jersey will be awarded weekly to the top ranked two customers from Thursday, November 8, 2018 to Monday, December 3rd, 2018. The last week (November 22nd – 30th) will have 4 top ranked customers who will win. See draw table below. 
  • All winners will be contacted by Digicel and will be required to complete the Digicel tagline, “Jamaica’s Bigger Better Network”, “The Bigger Better Network” or “Digicel Jamaica’s Bigger Better Network” to win the bonus and grand prize packages.
  • If there are more than one customers tying for the highest score, a winner will be randomly chosen from these customers, and the other will be awarded second (2nd) prize. 
  • If the customer selected with the highest score does not complete the tagline correctly, the customer with the next highest score or tied score will be selected and called until a winner is chosen from the backup list. 

Type of Draw

Venue for Draw

Draw Date

Daily Data Plan Prize

May (1,  2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31)
June (1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23 ,24, 25, 26, 27, 28, 29, 30)
July (1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28 ,2 9, 30, 31)

Digicel Head Office;

14 Ocean Boulevard

 

May (2, 3, 4, 7, 8, 9, 10, 11, 14, 15, 16, 17, 18, 21, 22, 24, 25, 28, 29, 30, 31)
June (1, 4, 5, 6, 7, 8, 11, 12, 13, 14, 15, 18, 19, 20, 21, 22, 25, 26, 27, 28, 29)
July (2, 3,4, 5, 6, 9, 10, 11, 12, 13, 16, 17, 18, 19, 20, 23, 24, 25, 26, 27, 30, 31)
August 1 2018

 

Type of Draw

Venue for Draw

Draw Date

Weekly Prize - May
Week 1 (May 1st - 7th)
Week 2 (May 8th - May 14th)
Week 3 (May 15th - (May 21st)
Week 4 ((May 22nd - (May 28th)
Week 5 (May 29th - Jun 4th)

Digicel Head Office

14 Ocean Boulevard

May 8th, 15th, 22nd 29th  & June 5th 2018

 

Type of Draw

Venue for Draw

Draw Date

June 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ,11, 12 ,1 3, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30

Digicel Head Office;

14 Ocean Boulevard

June 4, 5, 6, 7, 8, 11, 12, 13, 14, 15, 18, 19, 20, 21, 22, 25, 26, 27, 28, 29

& July 2 2018

 

Type of Draw

Venue for Draw

Draw Date

Weekly Prize - July
Week 1 (July 1st - 7th)
Week 2 (July 8th - 14th)
Week 3 (July 15th - 21st)
Week 4 (July 22nd - 28th)
Week 5 (July 29th - August 4th)

Digicel Head Office;

14 Ocean Boulevard

July 9th, 16th, 23rd, 30th

& August 7th

Type of Draw

Venue for Draw

Draw Date

Monthly Prize - August (1 - 31st)

Digicel Head Office;

14 Ocean Boulevard

September 3rd 2018

Monthly Prize - September (1 - 30th)

Digicel Head Office;

14 Ocean Boulevard

October 1st 2018

 

Type of Draw

Venue for Draw

Draw Date

Weekly Prize - October
Week 1 (October 1st - 7th)
Week 2 (October 8th - 14th)
Week 3 (October 15th - October 21st)
Week 4 (October 22nd - 28th)
Week 5 (October 29th - November 4th

Digicel Head Office;

14 Ocean Boulevard

October 8th, 15th, 22nd, 29th

& November 5th 2018

 

Type of Draw

Venue for Draw

Draw Date

Weekly Prize - November
Week 1 (November 1st - 7th)
Week 2 (November 8th - 14th)
Week 3 (November 15th - 21st)
Week 4 (November 22nd - 30th)

Digicel Head Office;

14 Ocean Boulevard

November 8th, 15th, 22nd

& December 3rd  2018

 

Type of Draw

Venue for Draw

Draw Date

May Grand Prize (1st)

Digicel Head Office;

14 Ocean Boulevard

June 4th 2018

 

 
  • In addition to these Terms and Conditions, the Customer remains bound by any other terms and conditions of use of any of Digicel’s other services including the general Terms and Conditions governing Digicel’s Data Services and Digicel Telephone Services.
  • In the event the account of a Customer who is eligible to win any of the major prizes is the subject of a billing dispute in relation to the Competition as a result of fraud, erroneous charging, other technical problem that corrupts the administration, Digicel with the approval of Betting, Gaming & Lotteries Commission reserve the right to withhold the prize, terminate, cancel, suspend and/or modify the Competition until the disputed amount (and related charges) have been investigated. 

 

9. Is there a cut off time for May’s Grand Prize entries to be received?

  • Yes. All entries must be received by 11:59:59pm on Thursday, May 31, 2018.

 

10. What is the cost to register?

  • You can choose to pay a daily/weekly/monthly fee of $9/$49/$149 for subscription.
  • To answer the trivia questions there is a charge of $3 per response submitted.

 

11. When will the May’s Grand Prize winners be selected?

  • May’s grand prize winners will be awarded on June 4, 2018 to the top ranked player for the promotional period (May 1- 31st, 2018). 

 

12. How often am I allowed to enter?

  • You are allowed to enter as often as you wish.

 

13. How will I know if I have won?

  • If your entry was selected you will be contacted via phone by a representative from Digicel.

 

14. What if I was called, but I missed the call?

  • In order to win the prize you are required speak with the Digicel representative. 
  • If the call is unanswered then the attempt has failed. A failed attempt includes calls that are unanswered, calls that go to the voicemail or if the phone is turned off.
  • Five (5) attempts, within an hour, will be made to contact each customer that is chosen. 
  • If all five (5) attempts fail, then another potential winner is selected.

 

15. What if the network is unavailable when I try to play?

  • Digicel gives no warranty or guarantee that its network or services shall be continuous, or will be free from faults.  Digicel will, however, use its best endeavors to ensure its network and services are reasonably fault free, and that service is reasonably uninterrupted. 

 

16. If I was contacted and won where do I collect the prize?

  • You will be required to collect your prize at the Digicel office located in Kingston.
  • The address is:

Digicel

14 Ocean Boulevard 

Kingston

 

17. If I was contacted and have won, how long do I have to collect my prize?

  • You are required to collect your prize within 30 days of being contacted.

 

18. What do I need in order to claim the prize?

  • You are required to take with you the following items
    • A valid government issued photo ID (passport, driver’s license or national voter’s ID)
    • The phone with the SIM card for the winning number that was used to enter.

 

19. Am I allowed to enter if I am under 18 years of age?

  • Yes. Persons under 18 years are allowed to enter.

 

20. What do I do if I have won and I am under 18 years old?

  • Juveniles (under 18) winning must be accompanied by parents/guardians in order to claim prizes. All winners must present the winning phone number called as well as a valid national government ID, in order to claim their prizes. Parents/guardians should present a valid national government ID as well as the child. In the case the child does not have a valid national government ID then a birth certificate or student ID will be acceptable.

 

21. Is this game authorized by Betting Gaming and Lottery Commission? 

  • Yes, this game is “Authorized under Section 58(3) of the Betting, Gaming and Lotteries Act.”

 

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Road to Russia Trivia Competition: FAQs