Double Credit Valentine Promotion

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Saucy Summa Promotion

Frequently Asked Questions

Start Date: Friday, July 5, 2019

End Date: Saturday, August 31, 2019

Cheat Sheet:

Short Codes

Activation

My Digicel App a.mydigicel.net or *147#

Check bonus

*120*174#

1.      Tell me about the “Saucy Summa” promotion?

This is a great chance for our Prepaid, Postpaid, Broadband and Home & Entertainment customers to win over $20 million in cash and prizes in the daily, weekly and grand prize giveaways!

 

2.      Am I eligible to enter in the Saucy Summa promotion?

As long as you’re an active Prepaid, Postpaid or Home & Entertainment customer, you’ll receive entries into the Saucy Summa promotion once you have completed one of these qualifying activities:

·         Top up with $300 or more, receive online top up of $300 or more, or activate a plan of $200 or more.

·        Purchase a handset, MiFi device or SIM from an authorized Digicel Dealer store/agent

·        Pay your bills on time and in full

·        Sign up to a Freedom Postpaid plan, upgrade to a Freedom Postpaid plan, buy selected Postpaid add-ons, talk for ten (10) minutes or more on any Postpaid plan

·         Activate a Home and Entertainment bundle or Fibre Internet plan, except for Play 10.

 

 

3.      How does the Saucy Summa promotion work?

a.     If you are a mobile Prepaid customer:

·        Top up with a single $300 value in order to earn one (1) entry into the promotion

o   NB. Cumulative top-ups do not count toward entry into the promotion e.g. should you top up with $100 x 3 within 24 hours, you will not qualify for this promotion. However, you will benefit from buying one of our affordable plans.

·        Activate a Prepaid plan and receive one (1) entry for every $300 spent on the plan and one (1) entry for plans lower than $300. You will also gain entries for plans activated from your DigiLoan credit

·        Purchase any handset or MIFI device from a Digicel store and benefit from 5 entries into the promotion.

·        Purchase a SIM from an authorized dealer to gain one (1) entry into the promotion

·        You will also receive one (1) entry for every $300 in online top-up.

b.     If you are a 4G Broadband Postpaid and prepaid customer:

·        Top up with $300 to earn one entry.

·        Pay your bills in full and on time to get 10 entries in the competition

 

c.      If you are a mobile Postpaid customer:

Qualifying Activity

Entries mapping

Plan Cost

# of Entries

Postpaid Freedom Plan activation / Migration

 

Freedom Intro

$2,000.00

10

Freedom Start

$3,300.00

17

Freedom Core

$5,500.00

28

Freedom Plus

$10,800.00

54

20GB MiFi Plan

$4,000.00

20

60GB MiFi Plan

$10,000.00

50

Postpaid Start (Enhanced)

$3,650.00

19

Discounted Postpaid Plus

$8,800.00

44

Talk 10 Minute

1entries every 10 minutes

N/A

1entry every 10 minutes

Pay Bill on time on full

All postpaid plans

N/A

10

Purchase any Device

Purchase any handset/MiFi device

N/A

5

 

·        If you upgrade from a Freedom plan to another Freedom plan you will gain entries into the promotion as per table above. Migration to Freedom Postpaid plans will be automated via the My Digicel App.

·        Are you on a legacy plan? We have not forgotten you. You’ll gain entries into the promotion when you migrate to any Freedom Postpaid plan.

 

·        Customers will also gain entries to the promotion with activation of any Freedom Postpaid plan.

·        Talk for only 10 minutes or more a day and you’ll receive one entry

·        Pay your bills on-time and in full by the 27th day of each month to benefit from 10 entries in to the promotion.

·        Get five entries into the promotion with the purchase of any Phone or MiFi device.

d. If you are a Home & Entertainment customer:

·       Activate any Home & Entertainment bundle or internet plan to gain entries into the promotion. See table in appendix

·       Pay your Home & Entertainment bill on time and in full to receive 10 entries in the Saucy Summa promotion.

4.      What is the promotional period for the Saucy Summa promotion?

Friday, July 5, 2019 to Saturday, August 31, 2019.

5.      Will I get an entry in to the promotion with a CreditU top up?

You will benefit from affordable Prepaid plans with a CreditU top up, however, Credit transfers are not eligible for this promotion.

6.      What are the Prizes for the Saucy Summa promotion?

·        Almost 7,000 Digicel customers will win from this hot pot of prizes.

Category

Prizes

Number of winners

Total # of winners for the promotional period

Daily

$200 credit/ write off

100

5,800

Weekly

$300,000 (text 2 win)

1

992

Saucy Summa Getaway

1

Samsung S10E

1

Samsung 50” UHD 4KTV and 3 months free Home & entertainment service

1

$200,000

10

$20,000

10

$1,000 credit or write off

100

Grand

First Place: $2,000,000

1

5

Second Place: $1,000,000

 

1

Third Place: $500,000

1

Social Media: $1,000,000

1

2020 KIA SUV (Text 2 win)

1

 

Note: Home & Entertainment are eligible for the weekly and Grand prizes however they are ineligible for the Daily giveaway

7.       How will I be selected a winner in the Promotion?

Randomly selected winners will be contacted by a Digicel Customer Care representative or automated voice system. Before being declared a winner, customers must guess the correct answer to an easy question about the promotion. If the customer answers incorrectly, the next qualifying customer will be contacted for the correct answer until the total number of winners for that draw has been reached.

8.      How often am I allowed to enter the Saucy Summa promotion?

You can enter as many times as you wish. The more qualifying activities that you complete, the more entries you will earn into the Digicel Saucy Summa promotion.

 

9.      What are the draw dates for the Saucy Summa promotion?

 

Weekly draw

Week

Qualification Period

Draw Date

1

July 5, 2019 12:00AM to July 11, 2019 11:59PM

July 12, 2019

2

July 12, 2019 12:00AM to July 18, 2019 11:59PM

July 19, 2019

3

July 19, 2019 12:00AM to July 25, 2019 11:59PM

July 26, 2019

4

July 27, 2019 12:00AM to August 1, 2019 11:59PM

August 2, 2019

5

August 2, 2019 12:00AM to August 8, 2019 11:59PM

August 9, 2019

6

August 9, 2019 12:00AM to August 15, 2019 11:59PM

August 16, 2019

7

August 15, 2019 12:00AM to August 22, 2019 11:59PM

August 23, 2019

8

August 22, 2019 12:00AM to August 31, 2019 11:59PM

September 2, 2019

 

Grand Prize draw: September 2, 2019

 

10.   Where do I collect my prize?

 

In most cases, you will be required to collect your prize at the Digicel Head Office, located at 14 Ocean Boulevard, Kingston or at another location at the date and time specified by Digicel.

11.   If I am contacted and won, how long do I have to collect my prize?

You are required to collect your prize within fourteen (14) days of being contacted.

 

12.    What will I need in order to claim my prize?

You are required to present the SIM card for the winning number, or account details for Postpaid, Broadband or Home & Entertainment service accounts. Please bring a valid government-issued photo ID (Passport, Driver’s License or Voters’ Identification Card) in order to claim your prize.

23.  If I was called, but missed the call?

a.     In order to win the prize you are required to speak with the Digicel representative.

b.     If the call is unanswered then the attempt has failed. A failed attempt includes calls that are unanswered, calls that go to the voicemail or if the phone is turned off.

c.      Three (3) attempts, within an hour, will be made to contact each customer that is chosen.

d.     If all three (3) attempts fail, then another potential winner is selected.

 

24.   I am under the age of eighteen (18) years old am I eligible to participate in the promotion?

Sure. You are eligible for this promotion.

25.  What should I do if I have won but I am under 18 years old?

You are required to be accompanied by a parent or guardian in order to claim prizes.

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