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Digicel Notice Board

August 2018 - Rate Changes

Dear Valued Customer,

Please be advised that effective August 8, 2018 we will be making price adjustments while increasing the data allowances on some of our Prepaid mobile products. Customers will now enjoy an additional 10% of data on all plans affected by this change.

Effective September 1, 2018, the prices for select Postpaid plans and SMS messages will be adjusted. This increase will not affect customers on Freedom Postpaid planswhich offer up to 100% more data for customers to switch to and enjoy even better value.

These changes are in direct response to the ongoing devaluation of the Jamaican currency against the United States dollar and the inflationary impact it has had on our costs. These adjustments will help us to continue to provide our customers with the best network experience, while we invest in superfast LTE and other ground-breaking technologies in order to reach our goal of 100% internet coverage across Jamaica within the shortest time possible.  

 

Breakdown of increased data allowances and price changes for Prepaid data plans:

Plan Name

Old Data Allowance

New Data Allowance

Old Subscription Fee

New Subscription Fee

2 Day Starter Plus (300MB)

300MB

325MB

175.00

180.00

200mb - 2 Day

200MB

225MB

100.00 

108.00

500mb - 7 Day

500MB

550MB

250.00 

265.00

300mb+250mins - 7 Day

300MB

350MB

250.00 

265.00

100mb+100mins - 2 Day

100MB

125MB

100.00 

108.00

1gb - 14day

1GB

1.1GB

500.00 

525.00

700mb+500mins - 14 Day

700MB

775MB

500.00 

525.00

2 Day Social Media Add-On

Unlimited

Unlimited

50.00 

60.00

4gb+2000mins - 28 Day

4GB

4.2GB

2,000.00 

2,100.00

1.5gb+1000mins - 28 Day

1.5GB

1.6GB

1,000.00 

1,050.00

Small 150mb

200MB

225MB

150.00 

160.00

Large 800mb

1GB

1.1GB

700.00 

735.00

Medium 350mb

500MB

550MB

350.00 

370.00

Data Nights (effective September 1st 2018)

1GB

1GB

30.00 

50.00

 

 

Breakdown of price changes for Postpaid plans:

Legacy Postpaid Plan

Old Subscription Fee

New Subscription Fee

LTE GoSmart+

5,000.00

5,250.00

LTE MoreSmart+

6,500.00

6,850.00

LTE PremiumSmart+

7,500.00

7,900.00

StartSMART

1,299.00

1,400.00

GoSMART

1,999.00

2,100.00

MoreSmart

2,999.00

3,150.00

All Star

2,999.00

3,150.00

PremiumSmart

4,299.00

4,550.00

EliteSmart

6,199.00

6,550.00

MAXSMART

9,999.00

10,500.00

VALUE350

1,399.00

1,500.00

VALUE600

2,499.00

2,650.00

SMART250

2,699.00

2,850.00

SMART750

4,299.00

4,550.00

ANYWHERE 1499

1,499.00

1,600.00

ANYWHERE 1999

1,999.00

2,100.00

SELECT ACCESS

750.00

800.00

SELECT 1000

1,000.00

1,050.00

SELECT 1699

1,699.00

1,800.00

SELECT 2000

2,000.00

2,100.00

SELECT 2199

2,199.00

2,350.00

SELECT 2999

2,999.00

3,150.00

SELECT 3000

3,000.00

3,150.00

SELECT 5500

5,500.00

5,800.00

 

Breakdown of price changes for SMS messages:

Destination for SMS Sent

Old Rate Per SMS

New Rate Per SMS

On-net

3.00

3.50

Off-net

4.00 

4.50 

International

6.00 

6.50

 

For a quick reminder about the new rates, please text 26 to 137 for free or visit the My Digicel app.

Thank you for choosing Digicel.

 

 

 

 

September 2017 New Simplified Calling Rate

Effective September 20, 2017, Digicel will introduce One Rate – a simplified, standard rate of $6.50 per minute for Prepaid customers to call any local number, the USA, Canada, China, India and landlines in the UK and Spain. One Rate replaces the Gimme 5, 3.89, 3.95 and 5.49 offers. One Rate calls will be billed on a per second basis.

New and existing Digicel Prepaid customers will be automatically placed on One Rate as of 12:00am on September 20.

With One Rate, customers get the best value for calls to even more destinations.

Working together with customers, Digicel continues to find new ways to make things simpler.

Roaming with Digicel just got better!

Digicel is delighted to introduce you to our new Roaming Bundles which give free incoming calls and SMS, one low rate for outgoing calls and up to 1GB of data to stay always on, always connected to the things you love while traveling.

 

The introduction of these new roaming bundles therefore means that the Roam Like You’re Home and Roaming Passport plans are no longer available as of 25th July 2017. Persons who activated a Roam Like You’re Home or Roaming Passport plan prior to this date will be able to continue using their plan until it expires. Postpaid and Prepaid customers will continue to avail of DigiRoam offers until 10th August 2017. For more information on how to activate a 1-day, 7-day or 30-day bundle, text ROAM to 137 free for info.

June 2017 Prepaid Promotion Changes

The following promotion will come to a close on June 30, 2017

  • Prepaid First-Top-Up-of-the-Month $100 Voice Bonus
    • This change affects subscribers on the 3.89 Plan and Gimme 5 Plan.

New free minute allowance for customers on Gimme 5 and Sweet Plan 3.89, effective July 1, 2017.

  • Gimme 5 - Now, get 30 minutes free after the first 5 paid minutes while calling any local Digicel mobile number, the USA, Canada or UK landlines.
  • Sweet Plan 3.89 – Get  5 minutes free after the first 5 paid minutes while calling any local Digicel mobile number. Receive 15 bonus minutes after the first 5 while calling the USA, Canada or UK landlines.

 *Calls subject to General Consumption Tax (GCT) of 25%, plus the Special Telephone Call Tax (STCT) of $0.40 + GCT = $0.50 per minute.

 

June 2017 Introduction of Prepaid Maintenance Fee

For subscribers whose entire spend for the previous month falls below J$50, a Prepaid Maintenance Fee (PMF) of $15 per line will be charged. The PMF will not be deducted for any month that the subscriber uses over J$50 worth of credit.

 

This Fee does not affect the vast majority of customers who already spend more than J$50 credit per month.

 

Terms & Conditions for Digicel’s Telephone Service have been updated to reflect this. Click here to see full Terms & Conditions https://www.digicelgroup.com/jm/en/legal/terms---conditions-for-digicel-telephone-services.html

 

 

May 2017 End of Prepaid Promotions

Dear customer:

We’re refreshing our Prepaid plans!

We asked you what you were looking for in a Prepaid plan and you told us “innovation, simplicity and value”. We listened, and are excited to announce 3 new additions to our portfolio which tick all the boxes

  1. Quick Picks: Integrated bundles of data, voice and SMS giving you amazing value over 3, 7 and 30 days.
  2. The 5.49 plan: A massive 45% discount on our previous tariff. Customers will benefit from our new, simplified rate of $5.49* per minute for calls to any local number, the USA, Canada and UK fixed lines.
  3. More Credit: 25% bonus credit on all top-ups valued at $200 or more.

 

The refresh will see the following promotions come to an end on May 22, 2017. We hope you enjoyed them and we look forward to exciting with more promotions over the next few months.

  • Prepaid Free Nights
  • Prepaid Best Friend for Free
  • Prepaid Double Data Promotion
  • Prepaid First Top Up of the Month $100 Data Bonus

This change affects customers on the 3.95 Plan, 3.89 Plan and Gimme 5 Plan.

Thanks to all our customers who participated in these promotional offers. Look out for even more exciting offers.

*Calls subject to General Consumption Tax (GCT) of 25%, plus the Special Telephone Call Tax (STCT) of $0.40 + GCT = $0.50 per minute.

 

 

May 2017 Prepaid Changes

RATE PLAN CHANGE

Effective Thursday, May 4, 2017 there will be changes to per minute rates for the following Prepaid offers:

 

2.89 Sweet Plan
DESTINATION CURRENT RATE* NEW RATE*
Calls to local Digicel mobile $2.89 $3.89
DESTINATION
Calls to local Digicel mobile
CURRENT RATE*
$2.89
NEW RATE*
$3.89
Calls to local Digicel fixed lines $2.89 $3.89
DESTINATION
Calls to local Digicel fixed lines
CURRENT RATE*
$2.89
NEW RATE*
$3.89

*per minute

 

2.95 Plan
DESTINATION CURRENT RATE* NEW RATE*
Calls to local Digicel mobile $2.95 $3.95
DESTINATION
Calls to local Digicel mobile
CURRENT RATE*
$2.95
NEW RATE*
$3.95
Calls to Digicel fixed lines $2.95 $3.95
DESTINATION
Calls to Digicel fixed lines
CURRENT RATE*
$2.95
NEW RATE*
$3.95
Calls to other local networks $2.95 $3.95
DESTINATION
Calls to other local networks
CURRENT RATE*
$2.95
NEW RATE*
$3.95
Calls to the USA, Canada and UK fixed lines $2.95 $3.95
DESTINATION
Calls to the USA, Canada and UK fixed lines
CURRENT RATE*
$2.95
NEW RATE*
$3.95

*per minute, billed per second

**All calls subject to 25% General Consumption Tax (GCT), plus Telephone Call Tax (TCT) of $0.40 per minute + 25% GCT = $0.50 per minute.

 

 

October 2016 Rate Changes

IMPORTANT NOTICE
NEW WAY TO BUY DATA FOR YOUR BLACKBERRY

As of October 28, 2016, BlackBerry Plans will no longer be available. To stay connected, please purchase a standard 4G or LTE Plan and select the BlackBerry option in order to use BlackBerry services.

 

IMPORTANT NOTICE
CHANGE TO MOBILE DATA OVERAGE RATE

As of October 28, 2016, the new rate for data that exceeds your Plan limit will be $45 per megabyte. The overage rate applies when you have run out of megabytes before your Plan expires, or if you are connecting to the Internet without a data plan. To better manage your data usage, always purchase a data plan using the MyDigicel app, or by dialling *147# from your phone. 

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