‘Upgrade With Postpaid’ Promotion

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‘Upgrade With Postpaid’ Promotion
Terms and Conditions


1.     The Digicel “Upgrade With Postpaid” Promotion” (The Promotion) is available to Digicel’s (Postpaid) customers who:

·         Activate, port-in or convert from prepaid to one of the new Freedom Postpaid Plans

  • Postpaid Intro
  • Postpaid Start
  • Postpaid Start Enhanced
  • Postpaid Core
  • Discounted Postpaid Plus
  • Postpaid Plus

·         Upgrade from an existing postpaid plan to one of the new Freedom postpaid plans

·         Upgrade from a lower value Freedom Postpaid Plan to a higher value plan

·         Pay their bill on time and in full

·         Activate a Freedom Postpaid Add-On

  • 50 Anywhere Mins
  • 250 Anywhere Mins
  • 500 Anywhere Mins (New)
  • 500 Anywhere Mins
  • 500MB Data Add-On
  • 1GB Data Add-On
  • 1GB Data Add-On (New)
  • 2GB Data Add-On

·         Talk for 10 minutes or more on any postpaid plan


2.     The Promotion will run from 12:00 am Tuesday, April 16, 2019 through to Sunday, June 30, 2019 11:59:59 pm.


3.     4G Broadband and Prepaid Customers are NOT eligible for the promotion.


4.     During the Promotion Period, customers will have a chance to win a Samsung Galaxy S10+ Smartphone for themselves.


5.     Winners will be randomly selected by 12 noon on the first business day of the following month at Digicel Jamaica Head office located at 14 Ocean Boulevard Kingston, Jamaica and contacted by 5pm on the same day.


6.     Potential winners will be notified by telephone and will be contacted on the number that was used to enter the promotion from April 16, 2019 through to June 30, 2019 from 1-876-619-5000 three (3) consecutive times. If the Customer’s number is busy/no answer/off then Digcel’s representative will move to the next customer. If the customer does not want to participate in the Promotion (for example, for religious reasons), the alternate Customer will be called until a winner is selected.


7.     Potential winners must be able to correctly state Digicel’s tag line “The Bigger Data Network” when contacted by Digicel representative via telephone in order to qualify for the prize.


8.     Potential winners will be contacted by 5:00 pm EST on May 1, 2019, June 3, 2019 and July 1, 2019 by Digicel’s representative, located at our head office, 14 Ocean Boulevard, Kingston.


9.     The customer will not be able to claim the reward if he/she fails to satisfy condition 7 above.


10.  Winners have ten business (10) days, from the date of  notification, within which to collect their prizes and if unclaimed, Digicel will retain the prize for other promotional activities


11.  Prizes cannot be redeemed for cash but is transferrable at the consent of the winner to whomever they wish, upon receipt of a notarized letter from a Justice of the Peace.


12.  The presentation of the prizes will be conducted at the Digicel Jamaica Head office – 14 Ocean Boulevard, Kingston.


13.  Winners of the prizes must bring in valid government issued photographic ID, such as a passport or driver’s licence. In the event that a disabled customer is selected, that customer will be allowed to have a representative collect the prize on their behalf, providing that there is written consent, which is endorsed by a Justice of the Peace. A valid photographic ID of both the winner and the representative will be required to claim the prize.


14.  Minors are eligible for this Promotion but must be accompanied by a parent or guardian when coming to redeem their prize. Parent or Guardian must provide a valid government issued photographic ID, such as a passport or driver’s license in order to claim the prize.


15.  The following persons are not eligible to participate in this offer: Digicel employees, dealer principals or employees of any of our affiliated companies, advertising, promotion and public relations agencies, dealers, distributors, or anyone else connected with this promotion and their immediate family members and household members are not eligible for entry. For these purposes household and immediate family members are spouses, parents, siblings and children, uncle/aunt, cousins, in-laws, step-family (mother/ father, brother, sister, cousin, niece, nephew, aunt and uncle) and helpers/gardener. Digicel will perform the requisite verifications prior to contacting winners to ensure that the above persons are excluded from this offer.


16.  Winners will be required to participate in any planned publicity in connection with this Promotion.  By entering the Promotion, the prize winner consents to the use of their name, likeness, image, photograph for any and all programming and/or publicity promotion or advertising purposes, commercial or otherwise, in all media and formats used by us or our agencies, without further compensation, throughout the entire world in perpetuity. If a winner refuses to do so, they forfeit their right to claim the prize.


17.  Digicel, with consultation and prior approval from the BGLC, reserves the right to at any time vary the terms of the Competition, to amend its Terms and Conditions, or to withdraw the Competition. In any of these events, notice will be given via media advertisements or messages to subscribers and will be effective immediately or as of the date referred to in such notifications.


18.  Digicel, with consultation and prior approval from the BGLC, reserves the right to terminate, cancel, suspend and/or modify the Competition if any fraud, virus or other technical problem corrupts the administration, security, safety or proper play of the Competition. In such event, Digicel hereby specifically reserve the right (but not the obligation) to award some other prize hereunder (as determined by Digicel, with consultation and prior approval from the BGLC) by means of a random drawing from among the eligible entries received up until the time of the impairment.


19.  The Promotion is authorized under section 58(3) of the Betting, Gaming and Lotteries Act.

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‘Upgrade With Postpaid’ Promotion