Getting started

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Getting Started

Currently our Digicel home entertainment service is available in the following areas:

  • Kingston
  •  Portmore
  •  Spanish Town

If Digicel home is not currently in your area please click here.

Typically we aim to have your service up and running within 7 working days.  This can vary depending on demand and of course to suit your availability. Once the date has been confirmed with you, you will then be contacted again 24 hours prior to the scheduled installation. Our representative will reconfirm your availability for the time slot (AM or PM) in which our technicians will arrive.

Once you have signed up for Digicel home entertainment your details will be submitted and you will be contacted by our Service Delivery Agent who will verify your details and schedule your installation at your convenience.

In the event your address is not serviceable at this time and you have already paid an installation fee your payment will be refunded by cheque within 10 working days.

Getting started