Fibre Internet

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Fibre Internet Support
What is Digicel Fibre Internet?

Digicel Fibre Internet delivers the fastest and most reliable broadband speeds into your home using the latest fibre optic technology on the only fibre to the home network in Jamaica - so you can surf, stream, chat, game and more all at the same time at the speed of light.


What does upload speeds mean?

The upload speed is the number of megabits per sec that your connection allows to travel from your computer to a website. Digicel offers you fibre internet plans with upload speeds up to 100 Mbps so everyone in your home can upload those mega-large files faster than ever before.


What does download speeds mean?

The download speed is the number of megabits per sec that your connection allows to travel from a website to your computer. Digicel offers you fibre internet plans with download speeds from 25 mbps to 200 Mbps. This means everyone in your home can seamlessly stream movies, listen to music, play games, download files and surf their favourite websites all at the same time at the speed of light.

Home Phone Support
What Is Digicel Home Phone?

Our home phone service provides the most reliable, amazingly clear digital call connection along with the best valued plans, so you can always make and receive call to your friends and family here or abroad.


Can I Purchase The Home Phone Service Only?

This service is only available as part of our Triple Play bundle plans, or it can be added to either your TV only or Fibre only service.


Is My Home Phone Covered Under A Warranty?

Yes, your home phone handset is covered under a one year manufacturer warranty.


How Do I Access My Voicemail?

To access your Voicemail, simply dial 1234 from your handset


How Can I Get Additional Home Phone Handsets?

Your first home phone handset is FREE with the purchase of a home phone plan. You can purchase additional handsets by visiting a Digicel store.


Can I Get A Prepaid Home Phone Plan?

Currently, our Home Phone service is only available for postpaid. We will let you know should a prepaid option become available.


Can I Keep My Current Home Number If Signup For A Digicel Home Phone Plan?

Yes! You are able to use your current home phone number with a Digicel home phone plan.

Fibre Internet