Customer

MonCash was launched in 2010 in Haiti and is a fast, secure and reliable way to make financial transactions on your Digicel mobile in partnership with Sogebank.
MonCash currently has more than 1 Million active customers.

MonCash is a registered trademark of Digicel authorized by Central Bank of Haiti (BRH) and is now available everywhere in Haiti!

Two Ways to Subscribe

Dial *202# on their Digicel phone to Self subscribe or fill out the form at any MonCash agent location or any Digicel Store. Call 202 for more details

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There are 2 ways to subscribe to MonCash: Self subscription and Full Wallet Subscription.

  • Self Subscription: Self Subscription: To subscribe by yourself, any Digicel customer aged 18 or older can dial *202# on their Digicel phone. The system will prompt you to enter your last name, first name and your date of birth. You will also have to select a four digit secret PIN to protect your future transactions. Self subscription gives you access to a Mini-wallet that can contain a maximum of 7,500HTG.
  • Full Wallet Subscription: To have access to a full wallet MonCash account, you have to fill a form with your personal details at any MonCash agent location or any Digicel Store. A full wallet gives you access to a MonCash account that can contain 75,000HTG. For more information please call 202 on your Digicel phone.

Within the MonCash menu *202# you can:

1- Send money: Send as little as 10HTG to your family members and friends or any other contact.

2- Recharge: Recharge your Digicel phone for as little as 10HTG and get 3 times your recharge. You can also send recharge for your family members and friends.

3- Bill Payment: Conveniently pay your bills whereever you are in Haiti with MonCash. You can pay bills such as EDH, Canal Plus, NuTV, Digicel Services etc... You can also use MonCash to pay for your groceries and your trip to affiliated restaurants.

4- Purchase Digicel plans: You can buy Digicel Voice, Internet and Roaming plans with your MonCash account.

5- Manage your account: Managing your account is easy with MonCash. You can check your balance, change your PIN, choose the language of your MonCash menu just by dialing *202#.

Deposit Money:

Deposit money on your MonCash account is always FREE and easy. Just go to the nearest Agent and make your deposit. To find an agent dial *212#, select Information regarding the service and select Find an Agent.

Withdraw Money:

To withdraw money from your MonCash account, go to an agent. To find an agent dial *212#, select More Information, Information regarding the service and select Find an Agent. You will need a valid ID and your PIN to make a withdrawal from your MonCash account. Tarrifs to withdraw Money with MonCash are listed below:

Tarrifs to withdraw Money with MonCash are listed below:
From 20HTG to 99HTG = 5HTG
From 20HTG to 99HTG = 5HTG
From 100HTG to 249HTG = 10HTG
From 100HTG to 249HTG = 10HTG
From 250HTG to 499HTG = 12HTG
From 250HTG to 499HTG = 12HTG
From 500HTG to 999HTG = 18HTG
From 500HTG to 999HTG = 18HTG
From 1000HTG to 1999HTG = 36HTG
From 1000HTG to 1999HTG = 36HTG
From 2000HTG to 3999HTG = 60HTG
From 2000HTG to 3999HTG = 60HTG
From 4000HTG to 7999HTG = 85HTG
From 4000HTG to 7999HTG = 85HTG
From 8000HTG to 11999HTG = 110HTG
From 8000HTG to 11999HTG = 110HTG
From 12000HTG to 19999HTG = 145HTG
From 12000HTG to 19999HTG = 145HTG
From 20000HTG to 39999HTG = 240HTG
From 20000HTG to 39999HTG = 240HTG
From 40000HTG to 59999HTG = 330HTG
From 40000HTG to 59999HTG = 330HTG
From 60000HTG to 75000HTG = 415HTG
From 60000HTG to 75000HTG = 415HTG

How to send money:

To send money with MonCash dial *202# on your Digicel phone, follow the instructions by choosing Option 1 which is "Transfer". After that enter the recipient's phone number, the amount you would like to transfer and your PIN. Remember to always keep your PIN secret to protect your money and account.

Tarrifs to send Money with MonCash are listed below:
From 20HTG to 99HTG = 1.5HTG
From 20HTG to 99HTG = 1.5HTG
From 100HTG to 249HTG = 2.5HTG
From 100HTG to 249HTG = 2.5HTG
From 250HTG to 499HTG = 3HTG
From 250HTG to 499HTG = 3HTG
From 500HTG to 999HTG = 4.5HTG
From 500HTG to 999HTG = 4.5HTG
From 1000HTG to 1999HTG = 10HTG
From 1000HTG to 1999HTG = 10HTG
From 2000HTG to 3999HTG = 15HTG
From 2000HTG to 3999HTG = 15HTG
From 4000HTG to 7999HTG = 20HTG
From 4000HTG to 7999HTG = 20HTG
From 8000HTG to 11999HTG = 30HTG
From 8000HTG to 11999HTG = 30HTG
From 12000HTG to 19999HTG = 35HTG
From 12000HTG to 19999HTG = 35HTG
From 20000HTG to 39999HTG = 60HTG
From 20000HTG to 39999HTG = 60HTG
From 40000HTG to 59999HTG = 80HTG
From 40000HTG to 59999HTG = 80HTG
From 60000HTG to 75000HTG = 100HTG
From 60000HTG to 75000HTG = 100HTG

How to Recharge a Digicel Phone:

You can recharge your own phone or another person's Digicel phone with MonCash. Recharges of 10HTG or more on your own phone will receive 3 times the recharge minus the regular tax. That means if you recharge 100HTG with MonCash you will receive 272.7 HTG instead of the 100HTG minus the Government tax. Bonus expires after 3 days.

Self Recharge: You can recharge your Digicel phone with MonCash by dialing *202# and select Recharge, select self recharge, enter the amount and confirm with your PIN. Bonus expires after 3 days.

Gift Recharge: You can recharge another Digicel phone with MonCash by dialing *202# and select Recharge, select gift recharge, enter the phone number, entr the amount and confirm with your PIN. Bonus expires after 3 days.

Terms and Conditions: The recharge Bonus is valid for 3 days. The maximum bonus you can accumulate in a day is 1000HTG.

3 special promotions are currently available on MonCash:

New Subscriber Promotion:
Subscribe to MonCash via *202# and receive 20 Digicel Minutes as Bonus if you do your first MonCash transaction within your first 3 days on the service. These minutes will be valid for 3 days.

Transfer Promo:
Transfer 250HTG or more with MonCash and receive 10 Digicel Minutes as bonus valid for 3 days.

Digicel Recharge Promo:
Recharge your phone for 10HTG or more with MonCash you will get 3 times (3X) the amount you recharge. Recharge bonus is valid for 3 days. The maximum bonus you can accumulate in 24 hours is 1000HTG

How to avoid Fraud

To avoid Fraud follow the tips below.

  • Always keep your PIN secret. MonCash nor its employees will ever ask for your PIN, or ask you to send them money.
  • Never send money to people you do not know, even if they tell you that you have won a prize.
  • Ensure your privacy is respected when making a transaction at an agent.

Support:

For additional information about your account or specific transactions regarding MonCash please dial 202 for free from your Digicel phone if you already have a MonCash account. If not you can dial 111 to reach Digicel Customer Care.