Postpaid Plans

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Postpaid Plans

Roaming Like You’re Home

The Roam Like You're Home service, offers you 2 available plans respectively at a price of 350GDES for 7 days and 1,100GDES valid for 30 days. These plans give you the option to use your local phone number in other territories such as the United States, Canada or in one of the 24 Digicel Caribbean territories with a very affordable rate on outgoing calls, SMS, and data. All incoming calls and SMS are free!

  • Voice: Make calls for the same standard local Haitian rates while in USA and Canada.

  • Data: Send photos, instant messages, browse and stream just like you would back at home.

  • Texts: Keep the conversation going with your friends back at home or anywhere else using SMS at the same low rate as you are used to in Haïti.

Roam Like You’re Home your way

Benefit of the Roam Like You’re Home service:

  • Pre-activation

  • Manual activation

  • Automated activation*

Benefits of the pre-activation service:

  • You can schedule your roaming plan to be activated on your travel date

  • No need to worry about activating your plan on your way to the airport

  • You can use this service by contacting our Digicel customer care centre or go to one of any of our Digicel stores

Benefits of the manual activation service:

  • You just need to dial *186#SEND from your Digicel phone, then select the option of your choice

  • You can activate a roaming plan for your number and/or also purchase a plan for a friend

  • You can renew the subscription of your roaming plan

  • You can activate or deactivate your voicemail

  • You can read helpful information on our menu, in order to improve your roaming experience

  • You can select the language of your choice

  • You no longer have to follow instructions via SMS

Benefits of the automated activation service:

  • Benefit from a discount off of the monthly subscription for a duration of 12 months

  • You no longer have to activate your roaming plan manually

*The automatic Roam Like You’re Home service is uniquely available to postpaid and hybrid customers. The Digicel subscriber is required to sign a contract, which extends over a period of twelve (12) months, and is renewable upon the request of the customer. Click here to view the contract.

Note: In order for the activation of the roaming plan to take place, the subscriber must have the subscription amount in his account, or the activation of the plan will fail.

 

Digi Roaming with Roaming Like You’re Home

Digicel Caribbean & Central American territories* are as per below:

COUNTRIES WHERE THE DISCOUNT IS APPLICABLE FOR CUSTOMERS WHO USE ROAM LIKE YOU'RE HOME
Anguilla Grenada
Anguilla
Grenada
Antigua & Barbuda Guadeloupe
Antigua & Barbuda
Guadeloupe
Aruba Jamaica
Aruba
Jamaica
Barbados Martinique
Barbados
Martinique
Bermuda Montserrat
Bermuda
Montserrat
Bonaire Panama
Bonaire
Panama
British Virgin Islands Sainte Lucia
British Virgin Islands
Sainte Lucia
Cayman Islands Saint Vincent the Grenadines
Cayman Islands
Saint Vincent the Grenadines
Curacao St. Kitts & Nevis
Curacao
St. Kitts & Nevis
Dominica Suriname
Dominica
Suriname
El Salvador Trinidad and Tobago
El Salvador
Trinidad and Tobago
French Guiana Turks & Caicos Islands
French Guiana
Turks & Caicos Islands

*Roam Like You're Home is not available in Guyana.

ON THE DIGICEL NETWORK IN THE CARIBBEAN
SUBSCRIPTION FEE HTG
Subscription fee for 30 days 1100.00
SUBSCRIPTION FEE
Subscription fee for 30 days
HTG
1100.00
subscription fee for 7 days 350.00
SUBSCRIPTION FEE
subscription fee for 7 days
HTG
350.00
APPELS INTERNATIONAUX HTG
SUBSCRIPTION FEE
APPELS INTERNATIONAUX
HTG
HTG
Call to the Digicel network (Outside of Haiti) 5.00
SUBSCRIPTION FEE
Call to the Digicel network (Outside of Haiti)
HTG
5.00
Zone 0 15.00
SUBSCRIPTION FEE
Zone 0
HTG
15.00
Zone 1 16.50
SUBSCRIPTION FEE
Zone 1
HTG
16.50
Zone 2 18.00
SUBSCRIPTION FEE
Zone 2
HTG
18.00
Zone 3 30.00
SUBSCRIPTION FEE
Zone 3
HTG
30.00
Zone 4 42.00
SUBSCRIPTION FEE
Zone 4
HTG
42.00
Zone 5 69.00
SUBSCRIPTION FEE
Zone 5
HTG
69.00
Zone 6 234.00
SUBSCRIPTION FEE
Zone 6
HTG
234.00
Calls to Haiti (DIGI-DIGI) 11.00
SUBSCRIPTION FEE
Calls to Haiti (DIGI-DIGI)
HTG
11.00
Calls to Haiti (On another Network in Haiti) 30.02
SUBSCRIPTION FEE
Calls to Haiti (On another Network in Haiti)
HTG
30.02
INTERNATIONAL SMS HTG
SUBSCRIPTION FEE
INTERNATIONAL SMS
HTG
HTG
Rest of the World 7.00
SUBSCRIPTION FEE
Rest of the World
HTG
7.00
Canada 6.00
SUBSCRIPTION FEE
Canada
HTG
6.00
Dominican Republic 6.00
SUBSCRIPTION FEE
Dominican Republic
HTG
6.00
United States 6.00
SUBSCRIPTION FEE
United States
HTG
6.00
INCOMING CALLS AND SMS FREE
SUBSCRIPTION FEE
INCOMING CALLS AND SMS
HTG
FREE
SMS to Haiti + Digicel Network 2.50
SUBSCRIPTION FEE
SMS to Haiti + Digicel Network
HTG
2.50
Data 2.6/MB
SUBSCRIPTION FEE
Data
HTG
2.6/MB

How it Works:

  • Pay a flat rate of 1,100 GDES for 30 days or 350 GDES for 7days to access local rates for Voice, SMS and Data while roaming in the USA only on the AT&T or T-Mobile networks, in Canada only on Rogers, Bell and Telus networks, and on the Digicel network in the Caribbean for 30 days or 7 days.

  • Your Roam Like You’re Home plan must be renewed after 30 days or 7days when the plan expires. After 30 days or 7 days plan duration, customers will be billed at standard roaming rates.

  • If you are traveling to Digicel Caribbean territories, excluding Guyana, you will benefit from the Roam like You’re Home rates, as you were still in Haiti.

For more information, call us at 111 (prepaid line) or 102 (postpaid line), or write us at customercarecorporate.haiti@digicelgroup.com. Contact us at +5093711ROAM|37117626, when you are outside of Haiti* or call +1(866) 501 3444 toll free from USA and Canada.

* Please note that you will be charged the normal roaming rates.

For more information on the “Roam Like You’re Home” Plan visit our FAQ page.

 

Our roaming service offers the flexibility of using your Digicel phone while you are traveling in another country, as if you were right here in Haiti! You will be able to make and receive calls wherever you are in the world depending on Digicel Roaming agreement with the operators* in the country in which you are traveling to.

See our Postpaid and Prepaid roaming rates below:

Postpaid Roaming
Destination Incoming Call (USD$) National Outgoing Call (USD$) Call to Haiti (USD$) SMS (USD$) All other Outgoing Calls (USD$
All Digicel Countries (Except Guyana) 0 0.11 0.10 0.13 0.34
Destination
All Digicel Countries (Except Guyana)
Incoming Call (USD$)
0
National Outgoing Call (USD$)
0.11
Call to Haiti (USD$)
0.10
SMS (USD$)
0.13
All other Outgoing Calls (USD$
0.34
USA (Cingular/AT&T*) 1.29 1.29 1.99 0.35 2.50
Destination
USA (Cingular/AT&T*)
Incoming Call (USD$)
1.29
National Outgoing Call (USD$)
1.29
Call to Haiti (USD$)
1.99
SMS (USD$)
0.35
All other Outgoing Calls (USD$
2.50
USA (T-Mobile) 1.29 1.29 1.99 0.35 2.50
Destination
USA (T-Mobile)
Incoming Call (USD$)
1.29
National Outgoing Call (USD$)
1.29
Call to Haiti (USD$)
1.99
SMS (USD$)
0.35
All other Outgoing Calls (USD$
2.50
Cuba (C Com) 1.29 1.29 1.99 0.35 2.50
Destination
Cuba (C Com)
Incoming Call (USD$)
1.29
National Outgoing Call (USD$)
1.29
Call to Haiti (USD$)
1.99
SMS (USD$)
0.35
All other Outgoing Calls (USD$
2.50
All Other Countries* 1.99 1.29 1.99 0.35 2.50
Destination
All Other Countries*
Incoming Call (USD$)
1.99
National Outgoing Call (USD$)
1.29
Call to Haiti (USD$)
1.99
SMS (USD$)
0.35
All other Outgoing Calls (USD$
2.50
USA AT&T Maritime 3.00 4.20 4.40 0.90 6.20
Destination
USA AT&T Maritime
Incoming Call (USD$)
3.00
National Outgoing Call (USD$)
4.20
Call to Haiti (USD$)
4.40
SMS (USD$)
0.90
All other Outgoing Calls (USD$
6.20

*USA AT&T maritime rates are different from the USA AT&T rates. AT&T maritime is charged to subscribers who are out at sea.

Prepaid and Hybrid Roaming
Destination Incoming Call (HTG) National Outgoing Call (HTG) Call to Haiti (HTG) SMS (HTG) All Other Outgoing Calls (HTG)
All Digicel Countries (Except Guyana) 30.02 30.02 30.02 6.00 49.02
Destination
All Digicel Countries (Except Guyana)
Incoming Call (HTG)
30.02
National Outgoing Call (HTG)
30.02
Call to Haiti (HTG)
30.02
SMS (HTG)
6.00
All Other Outgoing Calls (HTG)
49.02
USA (Cingular/AT&T*) 49.02 49.02 75.62 14.00 94.62
Destination
USA (Cingular/AT&T*)
Incoming Call (HTG)
49.02
National Outgoing Call (HTG)
49.02
Call to Haiti (HTG)
75.62
SMS (HTG)
14.00
All Other Outgoing Calls (HTG)
94.62
USA (T-Mobile) 49.02 49.02 75.62 14.00 94.62
Destination
USA (T-Mobile)
Incoming Call (HTG)
49.02
National Outgoing Call (HTG)
49.02
Call to Haiti (HTG)
75.62
SMS (HTG)
14.00
All Other Outgoing Calls (HTG)
94.62
Cuba (C Com) 46.53 46.53 164.50 63.45 173.90
Destination
Cuba (C Com)
Incoming Call (HTG)
46.53
National Outgoing Call (HTG)
46.53
Call to Haiti (HTG)
164.50
SMS (HTG)
63.45
All Other Outgoing Calls (HTG)
173.90
All Other Countries** 133.00 133.00 94.62 15.00 133.00
Destination
All Other Countries**
Incoming Call (HTG)
133.00
National Outgoing Call (HTG)
133.00
Call to Haiti (HTG)
94.62
SMS (HTG)
15.00
All Other Outgoing Calls (HTG)
133.00
USA AT&T Maritime 187.56 262.58 275.09 56.27 387.62
Destination
USA AT&T Maritime
Incoming Call (HTG)
187.56
National Outgoing Call (HTG)
262.58
Call to Haiti (HTG)
275.09
SMS (HTG)
56.27
All Other Outgoing Calls (HTG)
387.62

*USA AT&T maritime rates are different from the USA AT&T rates. AT&T maritime is charged to subscribers who are out at sea.

**SMS from ST. Maarten is 5.00HTG.

Note: Rates quoted in United States Dollars and will be billed in Haitian gourdes at the prevailing exchange rate at the time of billing.

 

Data Roaming Rates

With our Data Roaming Service you will experience more! You will be able to surf the internet, stream videos and to communicate more while you travel. Enjoy your data roaming service!

Prepaid, Hybrid and Postpaid Data Roaming
Destination Price in Gdes
GPRS usage in other countries using Digicel networks 0.36 Gdes/Kb (for uploading and downloading
Destination
GPRS usage in other countries using Digicel networks
Price in Gdes
0.36 Gdes/Kb (for uploading and downloading
GPRS usage in all other countries*. 0.72 Gdes/Kb (for uploading and downloading)
Destination
GPRS usage in all other countries*.
Price in Gdes
0.72 Gdes/Kb (for uploading and downloading)

*Please note that GPRS Roaming rates above do not apply to GPRS roaming in USA on AT&T Maritime.

Prepaid, Hybrid and Postpaid Data Roaming in USA on AT&T Maritime
Destination Price
Prepaid & Hybrid 1,250.40 Gdes/Kb (for uploading and downloading)
Destination
Prepaid & Hybrid
Price
1,250.40 Gdes/Kb (for uploading and downloading)
Postpaid 20.00 US$/Kb (for uploading and downloading)
Destination
Postpaid
Price
20.00 US$/Kb (for uploading and downloading)

Note: Rates quoted in United States Dollars and will be billed in Haitian gourdes at the prevailing exchange rate at the time of billing.

*Digicel has roaming agreements with other mobile operators worldwide that allow our customers to use these partner networks when travelling abroad. Click here to view the network that you should use in the country that you will be traveling to.        

How to know what type of account that you have?

  • Postpaid: Your plan has a credit limit that allows you to continue to communicate, even after you use up all of your monthly allowance.

  • Hybrid: When you use up all of your monthly allowance and you have to recharge your account to continue to communicate.

  • Prepaid: When you do not pay a monthly fee and you do not receive a monthly allowance. You have to add credit to your account in order to communicate.

 

Roaming Deposit

  • The roaming service is automatically available for the Hybrid accounts. Simply recharge your prepaid account before traveling.

  • For postpaid accounts, a deposit of $200 US is required to activate the roaming service and to also be able to use one of our roaming plans.

Note: Please note that you must use a red Digicel sim card in order to be able to roam.

For more information, call us at 111 (prepaid line) or 102 (postpaid line), or write us at customercarecorporate.haiti@digicelgroup.com. Contact us at +5093711ROAM|37117626, when you are outside of Haiti* or call +1 (866) 501 3444 toll free from USA and Canada.

* Please note that you will be charged the normal roaming rates.

Travelling to the USA, Canada or any other Digicel Caribbean country? You can use your phone just like you are at home with our Roam Like You’re Home Plan.

With one flat subscription fee, you’ll get lower usage rates for calls, data and text messaging while you’re abroad.

When you dial *186# to subscribe your prepaid and hybrid phone to a Roam Like You’re Home Plan, here is what you will get:

  • Free incoming calls (49.02 HTG off plan in USA | 94.62 off plan in Canada)

  • Free incoming texts

  • Over 93% savings on calls to Haiti and Canada

  • 69% savings on calls to USA | 89% savings on calls to Canada

  • Over 84% savings on calls to the Caribbean and all other countries

  • Up to 92% savings on sending text messages

  • 99% savings on data cost (per MB)
Postpaid Roam Like You're Home (USA)
Destination Rate On Roaming Plan (GDES) Rate Off Roaming Plan (GDES) Savings
To receive calls from Haïti FREE $1.29 100%
Destination
To receive calls from Haïti
Rate On Roaming Plan (GDES)
FREE
Rate Off Roaming Plan (GDES)
$1.29
Savings
100%
To receive calls from countries other than Haïti FREE $1.29 100%
Destination
To receive calls from countries other than Haïti
Rate On Roaming Plan (GDES)
FREE
Rate Off Roaming Plan (GDES)
$1.29
Savings
100%
To receive text messages FREE FREE 10
Destination
To receive text messages
Rate On Roaming Plan (GDES)
FREE
Rate Off Roaming Plan (GDES)
FREE
Savings
10
Calls to Haïti on Digicel network $0.10 $1.99 95%
Destination
Calls to Haïti on Digicel network
Rate On Roaming Plan (GDES)
$0.10
Rate Off Roaming Plan (GDES)
$1.99
Savings
95%
Calls to Haïti on other network in Haïti $0.10 $1.99 95%
Destination
Calls to Haïti on other network in Haïti
Rate On Roaming Plan (GDES)
$0.10
Rate Off Roaming Plan (GDES)
$1.99
Savings
95%
Calls within the USA $0.34 $1.29 74%
Destination
Calls within the USA
Rate On Roaming Plan (GDES)
$0.34
Rate Off Roaming Plan (GDES)
$1.29
Savings
74%
Calls to the rest of the world $1.69 $2.50 32%
Destination
Calls to the rest of the world
Rate On Roaming Plan (GDES)
$1.69
Rate Off Roaming Plan (GDES)
$2.50
Savings
32%
Calls to the Digicel Caribbean* (except Guyana) $0.11 $0.34 68%
Destination
Calls to the Digicel Caribbean* (except Guyana)
Rate On Roaming Plan (GDES)
$0.11
Rate Off Roaming Plan (GDES)
$0.34
Savings
68%
Send a text message to Haiti on Digicel network $0.01 $0.35 97%
Destination
Send a text message to Haiti on Digicel network
Rate On Roaming Plan (GDES)
$0.01
Rate Off Roaming Plan (GDES)
$0.35
Savings
97%
Send a text message to Haiti on other network in Haïti $0.01 $0.35 97%
Destination
Send a text message to Haiti on other network in Haïti
Rate On Roaming Plan (GDES)
$0.01
Rate Off Roaming Plan (GDES)
$0.35
Savings
97%
Send a text message to USA $0.02 $0.35 197%
Destination
Send a text message to USA
Rate On Roaming Plan (GDES)
$0.02
Rate Off Roaming Plan (GDES)
$0.35
Savings
197%
Send an international text message $0.13 $0.35 63%
Destination
Send an international text message
Rate On Roaming Plan (GDES)
$0.13
Rate Off Roaming Plan (GDES)
$0.35
Savings
63%
Data (per MB) $0.16 $11.66 99%
Destination
Data (per MB)
Rate On Roaming Plan (GDES)
$0.16
Rate Off Roaming Plan (GDES)
$11.66
Savings
99%
Subscription fee (7 days) 350.00 Gdes None Not applicable
Destination
Subscription fee (7 days)
Rate On Roaming Plan (GDES)
350.00 Gdes
Rate Off Roaming Plan (GDES)
None
Savings
Not applicable
Subscription fee (30 days) 1,100.00 Gdes None Not applicable
Destination
Subscription fee (30 days)
Rate On Roaming Plan (GDES)
1,100.00 Gdes
Rate Off Roaming Plan (GDES)
None
Savings
Not applicable
Postpaid Roam Like You're Home (Canada)
Destination Rate On Roaming Plan (GDES) Rate Off Roaming Plan (GDES) Savings
To receive calls from Haïti FREE $1.29 100%
Destination
To receive calls from Haïti
Rate On Roaming Plan (GDES)
FREE
Rate Off Roaming Plan (GDES)
$1.29
Savings
100%
To receive calls from countries other than Haïti FREE $1.29 100%
Destination
To receive calls from countries other than Haïti
Rate On Roaming Plan (GDES)
FREE
Rate Off Roaming Plan (GDES)
$1.29
Savings
100%
To receive text messages FREE FREE 100%
Destination
To receive text messages
Rate On Roaming Plan (GDES)
FREE
Rate Off Roaming Plan (GDES)
FREE
Savings
100%
Calls to Haïti on Digicel network $0.10 $1.99 95%
Destination
Calls to Haïti on Digicel network
Rate On Roaming Plan (GDES)
$0.10
Rate Off Roaming Plan (GDES)
$1.99
Savings
95%
Calls to Haïti on other network in Haïti $0.10 $1.99 95%
Destination
Calls to Haïti on other network in Haïti
Rate On Roaming Plan (GDES)
$0.10
Rate Off Roaming Plan (GDES)
$1.99
Savings
95%
Calls within the Canada $0.34 $1.29 74%
Destination
Calls within the Canada
Rate On Roaming Plan (GDES)
$0.34
Rate Off Roaming Plan (GDES)
$1.29
Savings
74%
Calls to the rest of the world $1.69 $2.50 32%
Destination
Calls to the rest of the world
Rate On Roaming Plan (GDES)
$1.69
Rate Off Roaming Plan (GDES)
$2.50
Savings
32%
Calls to the Digicel Caribbean* (except Guyana) $0.11 $0.34 68%
Destination
Calls to the Digicel Caribbean* (except Guyana)
Rate On Roaming Plan (GDES)
$0.11
Rate Off Roaming Plan (GDES)
$0.34
Savings
68%
Send a text message to Haiti on Digicel network $0.01 $0.35 97%
Destination
Send a text message to Haiti on Digicel network
Rate On Roaming Plan (GDES)
$0.01
Rate Off Roaming Plan (GDES)
$0.35
Savings
97%
Send a text message to Haiti on other network in Haïti $0.02 $0.35 94%
Destination
Send a text message to Haiti on other network in Haïti
Rate On Roaming Plan (GDES)
$0.02
Rate Off Roaming Plan (GDES)
$0.35
Savings
94%
Send a text message to Canada $0.02 $0.35 63%
Destination
Send a text message to Canada
Rate On Roaming Plan (GDES)
$0.02
Rate Off Roaming Plan (GDES)
$0.35
Savings
63%
Send an international text message $0.13 $0.35 63%
Destination
Send an international text message
Rate On Roaming Plan (GDES)
$0.13
Rate Off Roaming Plan (GDES)
$0.35
Savings
63%
Data (per MB) $0.16 $5.99 97%
Destination
Data (per MB)
Rate On Roaming Plan (GDES)
$0.16
Rate Off Roaming Plan (GDES)
$5.99
Savings
97%
Subscription fee (7 days) 350.00 Gdes None Not applicable
Destination
Subscription fee (7 days)
Rate On Roaming Plan (GDES)
350.00 Gdes
Rate Off Roaming Plan (GDES)
None
Savings
Not applicable
Subscription fee (30 days) 1,100.00 Gdes None Not applicable
Destination
Subscription fee (30 days)
Rate On Roaming Plan (GDES)
1,100.00 Gdes
Rate Off Roaming Plan (GDES)
None
Savings
Not applicable
Destination Price
Prepaid & Hybrid 1,250.40 Gdes/Kb (for uploading and downloading)
Destination
Prepaid & Hybrid
Price
1,250.40 Gdes/Kb (for uploading and downloading)
Postpaid 20.00 US$/Kb (for uploading and downloading)
Destination
Postpaid
Price
20.00 US$/Kb (for uploading and downloading)

Terms and Conditions for the Roam Like You’re Home Service

•          The «Roam Like You’re Home» service will be applicable to the United States for calls, SMS and data while using  AT&T or T-Mobile network, to Canada for calls, SMS and da while using Rogers, Telus et Bell networks and in the Caribbean * on the Digicel network.

•          The postpaid customers must have their roaming service activated, in order for their roaming service to work. If they activate a «Roam Like You’re Home» plan, and their roaming service is not activated, they will not be able to benefit from the «Roam Like You’re Home» service. They can contact a customer care agent and request that the roaming service be activated on their account. The roaming service will only be activated for the period in which the customer will be travelling.

•          If you are a postpaid customer and you have activated the «Roam Like You’re Home » plan, you will not benefit from the preferential rates until 2 hours and 15 minutes after activating the said plan. We recommend that you activate it before your travel date.

•          Before you activate a «Roam Like You’re Home», and roaming outside of Haiti, please deactivate «cellular data». Once you have completed the activation process, if you wish to use your data roaming service, please activate «cellular data» and «Data Roaming».

•          If you wish to renew your «Roam Like You’re Home»  plan, you will not be able to renew your plan before its expiration. If you do not renew your «Roam Like You’re Home» plan upon expiration date, and continue to use your roaming service you will be billed at the normal rate.

Fair usage policy for the Roam Like You’re Home plans

The plan is offered for personal use by individuals and is not designed for commercial use. Digicel reserves the right to at any time cancel, withdraw, or amend the Plans forthwith if in its sole opinion they are being abused. Such abuse shall include but is not limited to:

1.       Exceeding 300 minutes within a period of 30 days for the 30 day plan and 100 minutes within a period of 7 days for the 7 day plan, from the date that the plan was activated.

2.       Unreasonable levels of usage.

3.       Reselling or attempts to resell the service, whether on a commercial basis or otherwise.

4.       General abuse deemed to attempt to undermine Digicel’s network. 

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