Plans and Services Help | Digicel Guyana

Please select your language

In addition to voice and data plans, we offer a number of fun and useful services to enhance your mobile experience. Get the most out of our services, and enjoy personalisation and convenience from your mobile device!

 

Need to request Digicel credit from family or friends? If your prepaid balance is less than $10 (GYD), you can use Credit Me to request credit from friends or family anywhere in the world with just one quick text message.

To send a Credit Me request to your friends or family in Guyana:

1. Dial *127*592, the receiver's number, *, the amount you want to get, #, and press send (E.g., to ask for $200 from 7654321, dial *127*5927654321#)

2. The receiver will get a text message from your number asking them to send you Digicel Credit

 

To send a "Credit Me" request to your friends or family abroad:

1. Dial *127*, the receiver's number, *Credit amount # and press send (E.g., to ask 5921234567*500#)

2. The receiver will get a text message from your number asking them to send you Digicel Credit

 

 Note: Only Digicel prepaid customers can request credit via the Credit Me service.

Want to send credit to family and friends? Credit U lets you easily transfer credit to any prepaid or postpaid Digicel user in Guyana or around the world with just a quick text message.

You may transfer any amount between $200 and $2,000 daily. The first Credit U transfer sent each day costs $8.

Here’s how you can transfer in seconds with Credit U:

  1. Dial *128*592, the receiver's number, *, the receiver's number, *, the amount you want to send, # and press send (E.g., to send $200 to 1234567:*128*5921234567*200#)
  2. Wait for the confirmation message
  3. Then dial *128*1# and press send to confirm or to cancel, dial *128*2#
  4. Both sending/receiving users will receive a confirmation message

Here’s how you can check your account balance:

  1. Dial *120#
  2. Then press "SEND"
  3. Check your phone screen for the current balance

Note:

  • You must have at least $440 on your account to send credit.
  • The receiver's balance must be less than $1,000.
  • Free credit cannot be transferred.
  • Transaction needs to be confirmed within 30 minutes.
  • Transferred credit is only valid for 7 days.
  • Remember, both Digicel prepaid and postpaid customers can send credit with Credit U, but only Digicel prepaid customers can receive credit with Credit U.
  • Prices quoted are in Guyanese Dollars.

With Digicel's Call Me service you can send a text message with less than 10 (GYD) on your account to another prepaid user, with a message to call you.

To use Call Me, simply dial *126*592xxxxxx # Send. (xxxxxx representing the phone number of the person you are trying to

Note: A total of three local and international Call Me requests can be sent daily.

DigiInfo is your wireless way to stay informed!

On the road and want to know the latest football or cricket results? En route to the airport road and want to check flight arrival and departure times? With DigiInfo you can request match scores, flight departures, movie listings, international stock market results, local and international news headlines, top 10 music video and local and international weather for just $27.84 per request.

How does it work? It’s simple, just start with a text message:

  • From your phone menu select Messages
  • Select Edit or Write Message
  • Type in the key word for the information you want
  • Send your message to 4636
  • You should receive a DigiText with your reply within a minute

Note: The content of some information you request may require the service to send you more than one DigiText to display the answer to your question. Regardless of the length of the answer you receive, you’ll always be charged just 27.84 (GYD) per request.

Help

Contact Us
Contact us for more information on our products and services.
Your Questions
Questions? We’ve got answers. Browse through our list of FAQs.
live chat
We’re excited to chat with you. Live chat available from: 8am - 5pm daily Click the button below to get started.