Monday November 6th 2017: Georgetown, Guyana – Customers have a new communication Experience courtesy of Digicel. The telecommunications company proudly opened the doors to its new retail Experience store City Mall on Regent Street on November 6th.
Located on the ground floor of the City Mall, the store boasts well trained staff to facilitate any communication request. Digicel’s Experience store features a new design concept in the brand’s retail stores and as CEO Gregory Dean proudly noted, “We are happy to have started the deployment of the new design in Guyana”
Dean continued, “We have introduced in this new concept of our Experience stores ‘Smart Serve’ which is an intelligent digital queue and customer flow management system. This will significantly reduce wait times, provide a flexible shopping experience and greatly increase the quality of service we are able to deliver. In addition, it will also provide us with intelligence on customer requests, service times and staff performance so that we can monitor and improving processes.”
Cutting the symbolic ribbon to officially open the store was store proprietor, Richard Singh, Retail Manager, Richard Das, Head of Marketing Jacqueline James and a lucky Customer Kenson Garraway first lucky customer. Garraway also won himself a Samsung Note 8 as Digicel premiers a new experience in grand style The media was given a first hand experience and tour of the new store.