International Roam Easy
Frequently Asked Questions
The New Roam Easy International Plan provides subscribers with benefits of data allocations for general Internet consumption while in eligible roaming destinations and reduced Overage Rates for voice calls.
• Roaming Data Allotment
• Reduced PayGo/Overage rate for roaming voice call
Note: Free Incoming calls is not applicable with this International Plan
The New Roam Easy International Plans will be available in the follow durations 3, 7, and 14 Day plans.
Prepaid and Postpaid Roam Easy International Plans |
|||
Duration |
3 Days |
7 Days |
14 Days |
Price (GYD$) |
$4000 |
$7000 |
$13000 |
Data (GB) |
1GB |
2GB |
4GB |
| Region (ROAMING PLAN) | Caribbean | USA/Canada | Other Countries on list | Rest of the World |
| MOC Local | 32 | 32 | 100 | 700 |
| MOC Back Home | 32 | 32 | 100 | 700 |
| MOC Rest of the World | 300 | 300 | 300 | 700 |
| Rate SMS | 11 | 11 | 30 | 70 |
| Rate Data | 100 | 100 | 150 | 500 |
Note: For persons roaming in the Caribbean, the rate for calling other Caribbean countries will be same as the MOC Local rate ($32). If they call another country not in the Caribbean, they will be charged the rest of world rate ($300).
- Terminating rates are same as the MOC local rate.
All Prepaid and Postpaid customers are eligible to activate this International plan. Hybrid customers are not eligible.
Yes
This plan can be activated via the My Digicel App or UMM [*130#]
No Pre-activation is required before arrival in roaming destination, subscriber should be able to activate the plan from any location.
· There is no limit to the number of times this plan can be activated.
· Subscriber can buy multiple Roaming plans at any given time.
The Roaming plans WILL NOT allow automatic renewal.
No.
Yes, In the event the data allotments are exhausted before the scheduled notification period, a prompt will be sent with an invitation to purchase a new plan.
Yes.
Yes, plan expiry notifications will be sent.
Customers will be able to check their balance via My Digicel App or UMM short code [ *120*130# ]
When data allotments are exhausted customers will be blocked from using data until the subscriber purchases a new plan or opt-in to PayGo data overage usage.
Customers should be able to use Digi-loan credit to purchase the Roam Easy International plan.
The New Roam Easy International Plan will be available in 63 countries, see table below with eligible roaming destination.
International Plan |
|
|
Anguilla |
Dominican Republic |
Greece |
Antigua and Barbuda |
Panama |
Guatemala |
Aruba |
US Virgin Islands |
Israel |
Barbados |
Puerto Rico |
Nicaragua |
Bermuda |
USA |
Portugal |
Bonaire |
Canada |
St. Maarten |
British Virgin Islands |
United Kingdom |
Uruguay |
Cayman |
Belize |
Australia |
Curacao |
Brazil |
France |
Dominica |
Venezuela |
Hungary |
El Salvador |
Albania |
Ireland |
French West Indies |
Czech Republic |
Malta |
Grenada |
Egypt |
Mexico |
Haiti |
Germany |
Turkey |
Jamaica |
Netherlands |
New Zealand |
Montserrat |
Peru |
Romania |
St Kitts |
Saba |
Spain |
St. Lucia |
St. Eustatius |
|
St. Vincent |
Argentina |
|
Suriname |
Colombia |
|
Trinidad and Tobago |
Costa Rica |
|
Turks and Caicos Islands |
Ecuador |
|
Bahamas |
Ghana |
Note: Prepaid and Postpaid customers with the Roam Easy International Plan roaming in a country not listed above will be standard roaming.
