Terms & Conditions: Quick Pick Plan

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Quick Pick Prepaid Bundles

1.     What are the Quick Pick Prepaid Bundles?

• The Quick Pick Prepaid Bundles allows you to have talk and data in one bundle

These plans are available to both 2G and 4G compatible devices and can be activated via the MyDigicel App or code *140#SEND.

N.B. The full price of the 7 day and 30 day plans must be paid upfront and cannot be paid for at the daily rate. 

2. What do the Quick Pick Prepaid Bundles entail?

Option 1:- Quick Pick 30 Day

Duration: 30 Days

Benefits: 

  • Data: 3GB
  • Digicel to Digicel Talk : UNLIMITED
  • Digicel to other local networks: 150 minutes

** Note** Unlimited WhatsApp Messaging will only allow unlimited WhatsApp messaging and NOT unlimited VOIP usage (i.e. WhatsApp calls). WhatsApp calls will use data from your data bundle.

Option 2:- Quick Pick 7 Day

Duration: 7 Days

Benefits: 

  • Data: 700MB
  • Digicel to Digicel Talk: UNLIMITED
  • Digicel to other local networks: 35 minutes

** Note** Unlimited WhatsApp Messaging will only allow unlimited WhatsApp messaging and NOT unlimited VOIP usage (i.e. WhatsApp calls). WhatsApp calls will use data from your data bundle.

Option 3:- Quick Pick 1 Day

Duration: 1 Day

Benefits: 

  • Data: 100MB
  • Digicel to Digicel Talk: UNLIMITED
  • Digicel to other local networks: 5 minutes

** Note** Unlimited WhatsApp Messaging will only allow unlimited WhatsApp messaging and NOT unlimited VOIP usage (i.e. WhatsApp calls). WhatsApp calls will use data from your data bundle.

3. Can I buy a Quick Pick Prepaid Bundle on my blackberry?

Yes. Quick Pick Prepaid Bundles are available for blackberry handsets

4. Does my data rollover with my QUICK PICK Prepaid Bundle?

Yes. Unused data bundles rollover once you allow the plans to auto renew or if you activate the same or another plan before expiry.

  • If you allow your Quick Pick Prepaid Bundle to expire, you have until Midnight on the day your plan expires to activate the same or another Quick Pick Prepaid Bundle. Once activated within that time, unused data up to 15GBs and all unused minutes from your last plan will be rolled over.
  • You are allowed until midnight to activate another plan and after this period any unused bundles will be lost.

5.  If my data finishes before my Quick Pick Prepaid Bundle expires/auto renews can I activate another plan?

Yes you can. The Quick Pick Prepaid Bundle allows you to early renew you plan using the MyDigicel app or dialing *140#

6. Can I activate more than one Quick Pick Prepaid Bundle simultaneously?

• Yes you can have more than one Quick Pick bundle active at the same time.

• E.g. You activate a Quick Pick 30 day and on day 30 purchase a Quick Pick 7 day. 

• NB: If you have megabytes remaining from the Quick Pick 30 day bundle by the time the plan expires, the megabytes will then be rolled over to be used with the new 7 Day plan. 

7. How can I check my bundle minutes and data? 

• You can check your bundle minutes and data by using the MyDigicel app or by dialing *140#SEND and selecting the My Balances option.

8. Do the Quick Pick bundles auto renew?

•   All plans will auto renew by default. You will receive an auto renewal SMS 48 hours and 24 hours before your plan is set to auto renew.

•  The 1 day plans purchased DOES auto-renew by default. Before the plan is set to expire you will receive a SMS to opt out of auto renew. If you do not  opt out of auto renew, the plan will auto renew.

•  All auto-renewal/expiry notification messages give you the code to change the auto-renewal setting.

9. Will my bundle auto renew if I top up on the day of expiry?

•   Yes it will. Plans set for auto-renew will renew on the day it is set to expire, provided you top up with the required credit to pay for the plan, prior to the plan expiring.

10. What happens if I do not have sufficient credit to auto renew the plan?

•  If you do not have sufficient credit at the time the plan is set to expire/auto renew, the plan will still expire.

•  Please note you will be required to activate the plan on your own via MyDigicel app or by dialing *140#SEND as the plan will NOT auto renew.

11. What happens if I do not cancel the auto renewal of my initial Quick Pick Bundle and choose to activate another Quick Pick Bundle?

• If you do not cancel the auto-renewal on your initial plan and purchase another plan, this will not stop the initial plan from auto- renewing if you have sufficient credit.

12. What happens when my data in the Quick Bundle  is finished and I attempt to access data after?

•  Once you have exhausted your bundle data in a plan and attempt to access data after this, you will be charged at the local Overage rate or you will have to buy another Quick Pick plan.

13. Can I use bonus credit or Credit advance to sign up for any of the Quick Pick bundles?

•  No Credit Advance cannot be used to sign up for any of the Quick Pick Bundles.

• The promotion under which bonus credit is given will specify whether or not it can be used to purchase plans.

14. Conditions of Use

•  The Quick Pick prepaid bundles are offered for the personal use of individuals and not commercial use or usage by groups of individuals. Any usage at all by an individual that in Digicel’s sole discretion is intended for financial gain or profit by you or by groups of individuals will result in the immediate termination of the Quick Pick Prepaid Bundles.

•  Digicel reserves the right to terminate the Quick Pick Prepaid Bundles forthwith if in its sole opinion the plans are being abused.

• Digicel reserves the right to modify or discontinue (permanently or temporarily) the Quick Pick bundles being offered to its customer at its discretion.

•  Digicel reserves the right to at any time, with or without the notice, to vary or cancel the terms and conditions of its Quick Pick bundles. In the event of Digicel giving notice to customers of any such changes to or cancellation of the Quick Pick bundles, it shall suffice for Digicel to give customers notice via messages to customer’s handset/device or to post such notification on Digicel’s website. Any such notification shall be effective immediately or as of the date referred to in such notification.

Subject to the above, the standard Prepaid Terms and Conditions and 4G Terms and Conditions shall apply.

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Terms & Conditions: Quick Pick Plan