Roaming in the United States?
All major US carriers have shut down their 2G and 3G networks and roaming cannot be guaranteed with older 2G/3G devices. Please ensure you enable data roaming as otherwise service will not be widely available while roaming in the USA. Click here to learn more
with your Caribbean Passport
Roam Easy with More Data
Free Incoming Calls & No Hidden Fees
With your Caribbean Roaming Plan
Dial *140# to sign up or activate via MyDigicel your Caribbean Roaming Passport and enjoy:
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IMPORTANT NOTE *Customers traveling to the following markets: Dominica, St Vincent & St. Lucia can use the data from their local bundle and does not require a roaming plan. Incoming calls are also free in these destinations and charged regular local paygo rates for out going calls
Customers will be able to activate the Caribbean Roaming Bundle Plans via:
1. My Digicel App (via Available Plans page)
2. UMM code (*140#)
Customers can check their data balance by dialing *140#. This will display the available data allotment and expiration date.
For Frequently Asked Questions and Terms & Conditions
Roam Easy with More Data
Free Incoming Calls & No Hidden Fees
With your International Roaming Plan
Dial *140# to sign up or activate via MyDigicel your Caribbean Roaming Plan and enjoy:
The USA Roaming plan is a data-roaming plan that provide both Postpaid and Prepaid customers with Data while they roam. This package is not available for corporate customers.
This plan can be used in 48 states in USA (Does not include Alaska, Puerto Rico, Hawaii, Cruise Ships)
The USA Roaming plans will be available in 4 different durations, 3, 7, 14 and 30 days.
Customers will be able to activate the Roaming USA Plans via:
1. My Digicel App (via Available Plans page)
2. UMM code (*140#)
Customers can check their data balance via the My Digicel App. This will display the available data allotment and expiration date.
For Frequently Asked Questions and Terms & Conditions
No Plan – No Problem
Never miss a beat when you’re away from home with Pay As You Go Roaming.
So whether you have a plan or not, stay connected as you travel!
we have all rates whether prepaid or postpaid
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We are here to help! Visit our Help Center to learn more
Activate a roaming bundle before leaving your local/home country. We ask that you activate the roaming feature on your device before your arrival in roaming destination to ensure the best customer experience.
This plan can be activated via My Digicel App, or UMM *140
.When a subscriber’s device attempts to access roaming data while in a roaming destination with no active roaming plan on account they will not be able to browse or access data. If an attempt is made to browse a PayGo notification Wall will be sent to the customer advising:
A. PayGo is block (No access to data): Pay As You Go data roaming will automatically be blocked for all subscribers; upon retrieval of the PayGo Block notification Pop-Up if an option is not selected PayGo will remain blocked. Customers will not be allowed to browse or access data when the PayGo Block is enabled.
B. Buy a plan (upsell roaming plan): An upsell option will be displayed when a customer tries to access data roaming with no active plan. Once the PayGo wall is displayed the customer will have the option “Buy a Plan” to activate a roaming plan of their choice. With sufficient credit on the account the plan selected by the customer will be activated and plan applied to account.
C. PayGo Opt-In: If a customer selects the option to Opt-in to PayGo, they will receive a confirmation message advising of the rates associated with the PayGo charges from their main account. The access to PayGo will remain active for 24hours, if the subscriber wishes to continue using PayGo data they will have to opt-in again.
A balance check may be conducted by dialing the short code *120#, using the MyDigicel App or on Digicel’s website.
Yes, this plan automatically renew upon expiry.