Easy Roaming Terms & Conditions

• Once your data Plan has been exhausted customers will not be able to continue data roaming.

• Any unused data will be removed from your account once the Roaming Plan expires.

• These data plan are not compatible with Roaming Like your Home or any other roaming plan.

• Customers cannot transit from the new Roaming Plan plans to RLYH.

• The Roaming Plan cannot be cancelled after activation. 

• Once activated, the plan will only expire at the end of the subscription period i.e. 1 day, 7 days and 30 days, after purchase.

• Rollover roaming data (from early renewal) is capped at 50GB.

• Accessing My Digicel while roaming will incur data charges until further notice.

• The Roaming Plans can only be used once you’re roaming in any of the below listed countries. Other countries will be added in phases:

Anguilla	Antigua & Barbuda	Aruba	Bermuda
British Virgin Islands	Bonaire	Canada	Cayman
Curacao	Dominica	El Salvador	French Guiana
Barbados	Guadeloupe	Haiti	Ireland
Jamaica	Martinique	Montserrat	Panama
St. Kitts and Nevis	St. Lucia	St. Vincent & the Grenadines	Suriname
Trinidad & Tobago	Turks & Caicos	UK	USA

 

• If there is insufficient credit on the account while the Roaming Plan is active, you will not be able to make calls or send text messages.

• You are required to connect to a network that allows the use of short codes while roaming, otherwise, the plan can only be activated via the My Digicel app.

• Once you are in St. Vincent and the Grenadines you will be charged at your respective rate plans and benefit from local promotions and products until you start roaming.

• Bonus credit and other local promotions will not be applicable for use while roaming.

• You will only browse at 3G or 4G speeds if you are connected to a 3G or 4G network while roaming.

• While roaming and on any of the plan, your local data plan is not valid.

• Contacting Customer Care while roaming with an active plan will be charged same rate as if calling a Digicel number.

• Contacting voicemail while roaming will be charged at the same rate as if calling a Digicel number.

• The exchange rate is subject to change each month based on the foreign exchange market.