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- Once your data Plan has been exhausted customers will not be able to continue data roaming.
- Any unused data will be removed from your account once the Roaming Plan expires.
- These data plan are not compatible with Roaming Like your Home or any other roaming plan.
- Customers cannot transit from the new Roaming Plan plans to RLYH.
- The Roaming Plan cannot be cancelled after activation.
- Once activated, the plan will only expire at the end of the subscription period i.e. 1 day, 7 days and 30 days, after purchase.
- Rollover roaming data (from early renewal) is capped at 50GB.
- Accessing My Digicel while roaming will incur data charges until further notice.
- The Roaming Plans can only be used once you’re roaming in any of the below listed countries. Other countries will be added in phases:
Anguilla |
Antigua & Barbuda |
Aruba |
Bermuda |
British Virgin Islands |
Bonaire |
Canada |
Cayman |
Curacao |
Dominica |
El Salvador |
French Guiana |
Barbados |
Guadeloupe |
Haiti |
Ireland |
Jamaica |
Martinique |
Montserrat |
Panama |
St. Kitts and Nevis |
St. Lucia |
St. Vincent & the Grenadines |
Suriname |
Trinidad & Tobago |
Turks & Caicos |
UK |
USA |
- If there is insufficient credit on the account while the Roaming Plan is active, you will not be able to make calls or send text messages.
- You are required to connect to a network that allows the use of short codes while roaming, otherwise, the plan can only be activated via the My Digicel app.
- Once you are in St. Vincent and the Grenadines you will be charged at your respective rate plans and benefit from local promotions and products until you start roaming.
- Bonus credit and other local promotions will not be applicable for use while roaming.
- You will only browse at 3G or 4G speeds if you are connected to a 3G or 4G network while roaming.
- While roaming and on any of the plan, your local data plan is not valid.
- Contacting Customer Care while roaming with an active plan will be charged same rate as if calling a Digicel number.
- Contacting voicemail while roaming will be charged at the same rate as if calling a Digicel number.
- The exchange rate is subject to change each month based on the foreign exchange market.
