Digicel Reward Points Competition

Your chance to WIN FJD $100.00 cash when you share a screenshot of your Digicel Rewards Points in the comments section on the below Facebook post. Each winner will be selected at random by our Digicel appointed team.


1.    When does the Promotion start and end?
The Promotion is valid from December 1st, 2021, FJT through to December 10th  2021, 11pm FJT, 2021 (the “Promotional Period”).

2.    Can I take part in the Promotion?
Any Facebook user residing in Fiji who is 18 years of age or older, is a prepaid or postpaid Digicel user, and does not fall under the exclusion section below.

3.    Exclusions
The following persons cannot participate nor claim any prizes in the Promotion:

a. Any person who, was or is a director, officer, employee, or agent of Digicel or any of their respective parents, subsidiaries, divisions, or affiliated companies, franchisees or service agencies, independent contractors or suppliers of services to Digicel.


b. Any person who does not reside in Fiji;


c. Any person under the age of 18;


d. Any person who participates in the Promotion using offensive, abusive, intimidating and malicious or insulting language or behaviour. Any comments of such nature will be removed by Digicel; and


e. Any Facebook user that is an entity whether charitable or profit oriented in nature.



4.    How does the Promotion work?

Follow these steps to participate in the Promotion:



Comment on the post generated by us on our Facebook page with a screen shot from the Digicel Reward app showing your Digicel Reward Points. Participants may comment only once.


5.    What will I win?

You will get the chance to win FJD $100.00 cash. 2 prepaid customers will be selected at random by our appointed Digicel team. Each winner will receive FJ$100.00 cash.


6.    What do I need to know about collecting my prize if I am a winner?

(1) If you win a prize, you will be contacted by one of our representatives notifying you and telling you how and when you can collect it. 


(2) Once you have spoken to our representative, you will have up to seven (7) days to collect your prize from the Digicel Head Office located at 5 Vuna Road, Digicel House, Nabua. Failure to collect your prize within the said time frame will result in its forfeiture.


(3) To collect your prize, you must still have an active Digicel mobile number at the time of collection and you must present valid proof of identification, which clearly indicates your age and that you are a legal resident of Fiji.


(4) You agree that if you are a winner, you will permit photographs of you to be taken and for your image, likeness and name (your “Likeness”) to be used for public relations and marketing purposes free of cost, including the publishing of your Likeness on social media, mainstream media, the Facebook App and other platforms that we may choose.


(5) If you are unable to collect your prize, you may send a representative on your behalf with appropriate identification as well as along with that representative a signed letter by you authorizing the collection on your behalf.


(6) You may not request a substitution in your prize.

Digicel is offering you simply more through it’s “What Is Your Digicel Reward Points?”  Promotion (the “Promotion”), by providing 5  Digicel users on Facebook a chance to win $100 by providing us the number of loyalty points each user has in their Digicel Reward app. Each Winner will be selected by our Digicel appointed team. 


These Frequently Asked Questions (“FAQs”) and Terms and Conditions (the “Terms”) apply to you and govern your participation in the Promotion for chances to win a cash prize. You should read these FAQs and Terms carefully before participating in the Promotion.


“We” or “us” or “Digicel” means Digicel Fiji PTE Limited, a company registered under the laws of the Republic of Fiji with its registered office at Lot 5 Vuna Rd, Nabua, Suva. References to “we”, “our” and “us” in these Terms includes our subsidiaries and affiliates (“Affiliates”) from time to time. “I” or “you” means the person accessing or using Facebook to participate in the Promotion (and “my” and “your” shall have the same meaning). By participating in the Promotion on Facebook, you agree to be bound by these Terms. These Terms incorporate the Facebook Terms of Use and Privacy Policy, which you can access via Facebook. These terms and conditions are subject to change at intermittent intervals, where and when Digicel sees fit to amend. If you do not agree to or accept any of these Terms, or if you are under the age of eighteen (18), you should stop participating in the Promotion immediately.


A. This Promotion is offered for your personal use and not for commercial use and you agree not to sell any prizes claimed through this Promotion.


B. You are required to use a compatible smartphone to run the Facebook App and participate in the Promotion. A compatible smartphone is an Android (OS 4.0 or higher) or Apple (iOS 2.0 or higher) smartphone.


C. We reserve the right to disqualify you or terminate this offer if, in our sole opinion, the Promotion is being abused, whether on a commercial basis or otherwise, general abuse deemed as an attempt to undermine the integrity of our services.


D. You are solely responsible for all associated fees and costs incurred by you for claiming and collection of prizes and for connectivity and data usage in relation to your use of the Facebook App. 


E. Please note that once roaming, you will not be able to participate in the Promotion.


F. We reserve the right to modify, extend or discontinue (permanently or temporarily), this Promotion being offered to you, at our discretion.


G. We reserve the right to award any forfeited prize to another participant of the Promotion chosen at random by an appointed member of Digicel staff; 


H. Prizes are not exchangeable.


I. We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion. In the event of us giving notice to you of any such changes to or cancellation of the Promotion, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the Facebook App. Any such notification shall be effective immediately or as of the date referred to in such notifications.


J. Any personal data relating to you will be used solely for the purposes of this Promotion by Digicel and/or by any agent appointed by us to assist with running the Promotion on our behalf and will not be disclosed to a third party for any other purpose without your prior consent. By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the Promotion for the purposes of administration of the Promotion (including publishing your full name and country and/or disclosing it to third parties on request if you are a winner) and any other purposes to which you have consented. To see our Privacy Policy visit: https://www.digicelgroup.com/en/privacy-policy.html.


K. Except in the event of its negligence, neither Digicel, nor any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors or any of its personnel involved in the Promotion, shall be liable whatsoever for any loss or damage incurred or suffered, death or personal injury suffered or sustained, or costs incurred, arising from either participation in the Promotion or from claiming or collecting any reward.


L. For customer support, or to report a problem or send us your feedback, please contact CustomerCareFiji@digicelgroup.com or visit the “Support” or “Help” option on the Facebook App.