Top Up & Opt In to WIN

Your chance to WIN and S21, data and other collateral prizes, simply Top Up and opt into an eligible bundle via MyDigicel app.

Digicel is offering you simply more through it’s “Opt-in & Top-up to win offer with MyDigicel App” Promotion (the “Promotion”).

The following apply to you as a Participant in the Promotion:

1. these Terms and Conditions;

2. these Frequently Asked Questions; and

3. Our Promotions General Terms & Conditions on our website (accessible here) (collectively the “Terms”).

The Terms govern your participation in the Promotion as applicable to the Promotion. You should read the Terms carefully before participating in the Promotion.

By participating in the Promotion, you agree to be bound by the Terms and Privacy Policy which you can access via the Digicel website (accessible here).

If you do not agree to or accept any of the Terms, or if you are under the age of eighteen (18), you should stop participating in the Promotion immediately. 

1.    What is the “Opt-in & Top-up to win offer with MyDigicel App” promotion
The Promotion gives Digicel prepaid and postpaid customers a chance to win data and other collateral prizes by buying any Prime plan or topping up themselves or someone else using MyDigicel App.

2.    When does the Promotion start and end?
The Promotion is valid from April 7th through to May 31st, 2022 (the “Promotional Period”).

3.    Can I take part in the Promotion?

Anyone who has a Digicel SIM and has downloaded the MyDigicel App installed maybe able to participate in the promotion.

4.    What are the Eligible plans?
Prime $3, Prime $5, Prime $10, Prime $15 and Prime $20 plans.

5.    What are the Eligible top-up methods?
Voucher and online top-up done through MyDigicel App.



The following persons cannot claim any prizes in the Promotion:

a. Any person who, at any time on or after April 1st, 2020, was or is a director, officer, employee, or agent of Digicel Fiji  or any of their respective parents, subsidiaries, divisions, or affiliated companies, franchisees or service agencies, independent contractors or suppliers of services to Digicel Fiji.

b. Any person who does not reside in Fiji and 

c. Any person under the age of 18.


6.    What is the “Opt-in & Top-up to win offer with MyDigicel App” promotion?The Promotion gives Digicel prepaid and postpaid customers a chance to win data and other collateral prizes by buying any Prime plan or topping up themselves or someone else using MyDigicel App.


7.    Will I be notified when to participate?
Yes.  During the Promotional Period, you will receive regular notifications via SMS and the App and we will post in the All In Channel on Bip reminding you to do the specified activity above for the chance to win. 

8.    What will I win?
Every 2 weeks 10 lucky winners will win; there are 5 back to school hampers, and 5 Drua Rugby match tickets to win fortnightly. Winners will be drawn from a pool of all entries for the fortnight.

9.    Will I be notified when they have received a prize?
Yes, winners will be notified, should they win.


Prize redemption process and use:


Winners will be contacted by a Digicel representative to validate entry and ownership of phone number entered:


i. Once the winners have been contacted by Digicel and their entries are validated, their prize will be made available for collection from their nearest Digicel Outlet, between the hours of 8:00AM – 4:00PM: Monday – Friday.

ii. Customers are encouraged to collect their prize within 5 business days (Monday to Friday) of being notified to do so.


iii. Prizes may not be transferred or exchanged for another product. 

iv. Digicel reserves the right to award any forfeited prizes to another participant in the Promotion and to substitute Prizes where reasonably required.


v. Save in the event of its negligence, neither Digicel, nor any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors or any of its personnel involved in the Promotion, shall be liable whatsoever for any loss or damage incurred or suffered, death or personal injury suffered or sustained, or costs incurred, arising from either participation in the Promotion or from claiming any prize.  



10.    What will winners need in order to claim their prize?

You must still have an active Digicel mobile number at the time of collection and you must present valid proof of identification, which clearly indicates your age and that you are a legal resident of Fiji. You agree that if you are a winner, you will permit photographs of you to be taken and for your image, likeness and name (your “Likeness”) to be used for public relations and marketing purposes free of cost, including the publishing of your Likeness on social media, mainstream media, the Facebook App and other platforms that we may choose. If you are unable to collect your prize, you may send a representative on your behalf with appropriate identification and a signed letter by you authorizing the collection on your behalf.