1. How can I opt into the ALL IN DATA Plans?
Dial *555# and choose from the options or Opt in from MyDigicel App
2. Who can I call with my Unlimited Calls and SMS bundle?
Unlimited Calls and SMS bundle can be used to make free Calls and send SMS to other local Digicel numbers. This bundle cannot be used for Calls and Texts to other networks, international and Digicel pacific.
3. Can I opt into the plan multiple times?
Yes, you can opt into the plan multiple times.
4. Does my main Data bundle roll-over?
No it does not, if you opt-in to a plan more than once, your new data bundle will replace your previous data bundle. You will only have 5GB on your weekly plan and 10GB on your Monthly Plan.
5. What is BiP?
BiP is a communications app with Messaging, Calls, Video Calls, as well as Entertaining content and Games.
6. What is D’Music?
D’Music is a music streaming app giving you access to the local and international music that you love, with catalogue of over 40 million songs.
7. What is Billo?
Billo is an all access personal cloud to store all your files and contacts. Your photos, videos, documents and contacts will be securely backed up and organized so that you can easily access and share them. This App lets you expand your handset storage by storing your files on a cloud, that you would be able to access later from any device. This is similar to Google Drive, Onedrive, icloud and Amazon.
8. Do I have to pay for storage to Billo App?
You can get 5GB of storage space to use for free with Billo. 5GB has the capacity to store Upto 500 photos or 500 videos or 2,500 songs or 50,000 documents. 5GB of free storage remains until the user deletes his/her Billo account, to expand your storage you can do so for a monthly fee.
9. How will I know if I have used up all my data?
You will receive warning triggers that will notify you that you have used 75%, 90% and 100% of your Data bundle.
10. I want my plan to stop renewing, how do I stop that from happening?
To stop plan from auto-renewing every 7 or 30 days, you will need to opt-out of the plan. You can do this via the MyDigicel app and toggle the Auto-renew button or dial *555# and enter option 14 on the Menu to opt out.