Unwired Anytime

Please select your language

MORE DATA DAY & NIGHT

Now with Unwired you can get 55GB of Anytime Data and 55GB for your night time browsing (1am-7am). Plus get 40GB bonus data (20GB Anytime and 20GB off peak) when you pay before expiry that's an amazing 150GB of Data all together.  When you pay your Unwired Bill with your Digicel Prepaid mobile recharge you get an additional 5GB of mobile Data FREE!

Unwired Anytime Plan
Plan Name $ Value Total Data (GB) Anytime GB Off Peak GB Expiry
Anytime 55 $49.95 110 55 55 30 Days
Plan Name
Anytime 55
$ Value
$49.95
Total Data (GB)
110
Anytime GB
55
Off Peak GB
55
Expiry
30 Days
Bonus Data - 40 20 20 30 Days
Plan Name
Bonus Data
$ Value
-
Total Data (GB)
40
Anytime GB
20
Off Peak GB
20
Expiry
30 Days

1.    How can I be eligible for this Bonus data?
For existing customers – monthly renewal to be paid before the expiry/due date. Meaning payment should hit the account before the due date so customers paying to other payment agents should be advised to pay via Mobile Recharge.

For new customers – they will automatically be eligible.

2.    What is the Bonus data?
If customers make their monthly renewal payment before their due date they get the following EXTRA Bonus data:

  • Total Bonus data: 40GB (20GB Anytime + 20GB Off-peak)
  • Total Data received: 150GB (55GB+20GB Anytime & 55GB+20GB Off-peak)

3.    How often should I make a payment? 
The Unwired Anytime_55 Bundle is a 30-day bundle and payments for the FULL monthly subscription should be made once in 30 days. All Services Unwired Internet expire 30 days from the date of payment

Payments must be made in full to continue receiving services as this is a monthly prepaid contracted service

4.    Is this a contract? 
No lock-in contract

5.    What is the cancellation fee? 
Should you wish to terminate your account the complete cancellation fee of $250 is applicable if the Modem is not returned in working condition plus your current month’s subscription fee

6.    Where can I make payments? 
Monthly Subscription Fees can be made at any Digicel Retail Outlet or via Digicel Recharge USSD Menu on a Digicel Mobile *555#. Important Notice: Payments will take up to 24 hrs. to reflect in the billing system, please ensure that payments are made well in advance

7.    Can I temporary suspended one service or all services? 
Should you wish to temporary suspend an account you will be required to complete a closure form and your account will be reverted to standard standalone subscription fees

8.    Will my account number change? 
For existing Postpaid customer, you will be given a new Account ID which you will use for all payments. This will be your MSISDN number. For Dynamic customers your MSISDN remains. 

9.    Who do I call if I have issues with the service?
The Helpdesk is available for your assistance from 8am to 12am, 7 days a week;

  • Email: CustomerCareFiji@digicelgroup.com
  • Phone: 700 3123
  • Free call: 123 (Free for Digicel users)

10.    When will my Unwired services be activated?
Services will be activated within 2 working days from the date of signed contract/ payment made.

11.    When will be my due date?
Your due date for bill payments will be from the date of activations of services. Should you miss your due date your services will be suspended and you will be required to pay a $20 reconnection fee.

Please also visit our website for FAQs and more information on our Services. 

12.    How do I change my WIFI Details?
We recommend that you change your WIFI password from time to time. This is to prevent unauthorized users from accessing your account and any loss of data.

You will be able to change your WIFI password by also logging into the modem just like you check your data.

13.    What happens if my data finishes?
Should you exhaust your Unwired Data you will be require to do either of the following;

    a.    Make a payment to your account via a Retail Store or using Digicel Recharge on USSD menu *555#

Option 1 – Texting/SMS

You can check your data balance by texting your Unwired Modem Number: ____________ to 7202020. The Modem Number can be located on the invoice Texting from a Digicel mobile is free of charge.


Option 2 – Log onto modem and send SMS

Blade Modem:

  1. Connect to your BLADE modem 
  2. Enter http://192.168.1.1 into your web browser
  3. Login to the modem
    Username           : admin
    Password            : admin
  4. Click on SMS Mail icon on the top right
  5. In Phone Number enter “130”
  6. In Content enter “balance”
  7. Click Send to receive the data balance message.

Pocket Mifi Modem:

  1. Connect to your Pocket MIFI modem 
  2. Enter http://192.168.8.1 into your web browser
  3. Login to the modem
    Username           : admin
    Password            : admin
  4. Click Confirm
  5. Click SMS on the top tab
  6. Click New Message
  7. In the Recipient field enter “130”
  8. Click Send to receive the data balance message.

Contact Us
Contact us for more information on our products and services.
Need Help?
Questions? We’ve got answers. Browse through our list of FAQs.
Live Chat
Live chat available daily from 8:00am to 9:00pm.
Unwired Anytime