1. Where can I get my 7GB data plan?
The 7GB data plan is available on *555# Menu and on My Digicel APP.
• How do I get 7GB Data on My Digicel App?
Customers need to Login to My Digicel APP. Go to the My Plans section off the APP and buy the 7GB Data plan for $7.
• How do I get 7GB Data on *555#?
All Prepaid Customer’s excluding tourist plan can dial *555# and Select Option 1 to avail of 7GB data plan.
2. Are multiple Opt-ins allowed?
Yes, multiple opt-ins are allowed on the 7GB data plan. Customers can re-purchase the 7GB data plan as many time’s during the promotion period.
3. Does 7GB data plan rollover?
Yes, unused data from 7GB data plan will rollover if customers re-purchase data plan before it has expired.
4. Does the 7GB data plan auto renew?
No, customers have to re-optin again to avail of the 7GB data plan.
5. What happens if I run out of data on my 7GB plan?
Out of bundle rates will apply if bundle has depleted and customers have not re-opted again.
6. What rates apply when I go out of bundle?
• 21c Mb for Freedom, Any Net, Student, My Home plan mobile plans.
• 10c Mb for Prepaid Corporate Plan
• 1c Mb for Smart Sim plan users.
7. Will I get data usage notifications?
Yes, customers will get 75% & 90% usage notifications are enabled on the data plan.
8. How long is the 7GB data bundle valid for?
The bundle is valid for 7 days.
9. How will a customer know that they have successfully opted into the 7GB data plan?
Customer will receive a confirmation SMS:
“You are now subscribed to 7GB Data plan. Plan expires in 7 days. Visit my Digicel APP or dial *555# to opt in again.
10. When the promotion does ends?
Promotion ends 31st January.