Smart Sim Plans

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Plans And Promotions

Launch Date: 27th October, 2016

End Date: TBC

Service Type: Price Plan- SMART SIM

Customer Type: Prepaid

USSD Code(s): *555#


Set yourself free with a Smart Sim Plan!

Smart Sim is a sim only plan (Bring Your Own Device) available to everyone. It consists of 3 plans which are

Smart Sim 35, Smart Sim 55, and Smart Sim 75.

  • Unique, First in Fiji.
  • Month to month SIM only plan without any contracts.
  • Post-paid like bundles valid for 30 days, with per second billing.
  • Recharge based, Top up by plan amount to load up plan bundles.

Smart Sim Plans

1.      Smart Sim 35

How much is Smart Sim 35?

Smart Sim 35 is FREE to customer, however $35 top up is mandatory at POS.

 What bundles are included in Smart Sim 35?

-          200 Any Network minutes (including selected international)

-          100 Any Network SMS (including selected international)

-          Unlimited Free Digicel Calls and SMS

-          3GB data plus Free emails (@yahoo,@gmail,@hotmail, @outlook)

-          All bundles above valid for 30 days

-          Bonus 2GB data if the plan is renewed every 30 days upon expiry.

-          Bonus data valid for 7 days

-          Add Data or credit option via *555#.

 

2.      Smart Sim 55

How much is Smart Sim 55?

Smart Sim 55 is FREE to customer, however $55 top up is mandatory at POS.

What bundles are included in Smart Sim 55?

-          300 Any Network minutes (including selected international)

-          200 Any Network SMS (including selected international)

-          Unlimited Free Digicel Calls and SMS

-          5GB data plus Free emails (@yahoo,@gmail,@hotmail, @outlook)

-          Bundles valid for 30 days.

-          Bonus 2GB data if the plan is renewed every 30 days upon expiry.

-          Bonus data valid for 7 days

-          Add Data or credit option via *555#.

 

3.      Smart Sim 75

How much is Smart Sim 75?

Smart Sim 75 is FREE to customer, however $75 top up is mandatory at POS.

What bundles are included in Smart Sim 75?

-          400 Any Network minutes (including selected international)

-          300 Any Network SMS (including selected international)

-          Unlimited Free Digicel Calls and SMS

-          8GB data plus Free emails (@yahoo,@gmail,@hotmail, @outlook)

-          Bundles valid for 30 days.

-          Bonus 2GB data if the plan is renewed every 30 days upon expiry.

-          Bonus data valid for 7 days

-          Add Data or credit option via *555#.

 

* Any network minute bundles can be used to calls to any local network plus Digicel Mobiles in the Pacific, any Landline & Mobiles in Aus, NZ, USA, UK, India, Canada, HK, Singapore, Malaysia, Korea and China.

 

* Any network SMS bundles can be used to send SMS to any local network plus Digicel Mobiles in the Pacific, any Landline & Mobiles in Aus, NZ, USA, UK, India, Canada, HK, Singapore, Malaysia, Korea and China.

Out of bundle rates for voice billed per second

 •      $0.20 per minute for any network in Fiji , billed per second

•      Standard International rates applied , billed per second

•      Band 1 Digicel Pacific: $0.19

•      Selected International: $0.19

•      Band 3: $0.62

•      Band 2: $1.70

•      Band 5: $2.85

•      $0.15 for SMS

•      $0.01 Mb for Data browsing

 

 

Point of Sale Actions on purchase of Smart Sims (MANDATORY)

1.      Smart SIM Plans (New Customers)

·         Price plan: Smart Sim 35, Smart Sim 55, and Smart Sim 75.

·         Sim is FREE, top up required at point of sale (mandatory) for the plan chosen by the customer to load up bundles.

·         Available with 50 number series (New Range).

 

Add data or credit if customer runs out of minutes or data during the month

 -          2GB Data for $9 valid for 15 days

-          50 Any network minutes for $9 valid for 15 days

 

Frequently asked Questions

1.      What do I when I bundles get used up before 30 days

a.      Recharge & Continue using out of bundle rates

b.      Add Minutes or data by dialing *555# ; F$9 for 50 Mins , F$9 for 2GB

c.       Recharge again by plan amount eg. F$35 to refresh your bundles.

 

2.      What do I when my bundle expires in 30 days

a.      Simply recharge again by plan amount eg. F$35 to refresh your bundles

 

3.      I want to use my credit for other things.

a.      Customer can recharge an amount lower than plan amount for other usage eg. roaming or subscriptions

 

4.      What happens if I have topped up a lower amount than required plan first time and top up additional amount the next time?

a.      System will see your current balance when you recharge and request to top up additional if lower than plan

b.      Once additional top up is done, system will deduct credit and award plan bundles.

c.       If credit is higher than plan, it remains for other usage.

 

5.      Do I need to sign up for this plan?

a.      No, visit any Digicel stores to get Smart Sim plan , Sim registration required

 

6.      I want this this plan, but want to keep my existing Digicel number

a.      Yes, you can change your existing sim onto Smart Sim plan ,

b.      Contact reps in store or customer care to change your current plan.

c.       Recharge by plan amount after changing plan.

 

7.      Do Top Up Promotions, Recharge Bonanza or Double Up apply on this plan?

a.      No Top Up promotions do not apply.

 

8.      Does your data, mins and sms rollover or carried forward to next month?

No bundles do not rollover over; new set of bundles gets awarded on recharging plan amount.

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Smart Sim Plans