1.Does the 1 Up offer only apply through MyDigicel app Top Ups?
Yes, the 1 up offer is applicable only through My Digicel App Top Up and the customer will get the Bonanza Free Credit as well.
2. Is it applicable to only Online Top Up?
No, it is applicable to Online, Voucher and Scratch Cards
3. How do I get PHAT Plans on *555#?
All Customer’s on Digicel Prepaid Price Plans can dial *555# and select any of the PHAT plans to buy by entering the corresponding number beside it, then pressing “Confirm”, to purchase plan.
4. Does the 1 Up offer come with Unlimited Digicel to Digicel Calls and SMS?
No, the 1 Up offer does not come with Unlimited Digicel to Digicel Calls and SMS. Customer can use the Free Credit to make calls and sms to Digicel Numbers in Fiji
5. Will I still get 1 Up if I Top Up someone else from MyDigicel app?
Yes, you will get the 1 up Free Credit and the other number will get the Normal Credit plus the Bonanza
6. Can I call both mobiles and landlines in other countries and local networks using my Free Credit?
No, calls and sms to Local Network and other countries cannot be done using the Free Credit
7. Does free credit rollover or auto re-new?
No, the Free Credit does not rollover and does not Auto Renew
8. Are multiple opt-ins allowed?
Multiple opt ins are allowed, a customer can re-qualify for the 1 Up offer as many times as they want to.