Play Go - Payment

My Billing
How does the free trial work?

Try us free for 30 days! You'll be able to instantly watch live sports and entertainment channels on your phone or tablet. You can also watch on your computer or laptop! After your Play Go trial, you can sign up for membership using your credit card, or postpaid credit over mobile phone and remain a member for as long as you choose. Play Go membership is a month-to-month subscription. Customers can renew their monthly subscriptions by selecting the Account Management Menu in the Play Go App, or the My Account Tab on the Play Go website or Desktop App 24 hours a day. There are no long-term contracts or cancellation fees. Just sign up to get started! If you don’t want to continue your membership after trial….Your account will remain inactive. However, you may subscribe at your convenience.


What content can I view as part of my free trial?

During the FREE trial you will have access to all of the content available on Play Go.


How can I pay?

We accept payments via Visa or MasterCard and Digicel account balance (prepaid and postpaid). In the future we will be offering payment via voucher codes & prepaid cards. Your payment method can be changed at any time through the My Account section of your app or of the website.


I don’t have a credit/debit card or my card type is not supported. Can I pay via another method?

You can make payment for your monthly Play Go subscription via your Digicel postpaid account. If you prefer to pay by cash this can be facilitated at a Digicel retail store where you can top up your Digicel SIM.


How do I opt out of Play Go?

We're sure you will enjoy watching all of your shows with Play Go but if you decide to leave there is no need to cancel your subscription as this will simply expire after 30 days.


Can I request a refund?

Unfortunately all sales are final! In cases where you have made an over-payment or feel you may have been charged multiple times via credit card or mobile credit please make contact with us and we will investigate.


Payment