Working in partnership with the country’s incumbent electricity utility provider, Digicel and Redknee provided an alternative solution to the existing prepaid electricity voucher top-up payment method, where rural customers had to travel long distances to vending sites that were only available during business hours – a process was time consuming, costly and inconvenient for the customer. The roaming service, “Roam Like You’re Home”, is the first of its kind in the region as it gives both prepaid and postpaid customers the freedom to use their phones to make calls, receive calls for free, send SMS and use data all at the same price as at home – crushing normal roaming rates.
Commenting on the awards, Digicel Group CEO Colm Delves, said; “Digicel is always looking for innovative ways to make technology really work for the benefit of our customers. As a total communications and solutions provider, we’re all about delivering the best content, services and value to customers on their mobile phone. I want to congratulate the teams who worked hard to deliver these innovative services – their awards are well deserved.”
Redknee’s CEO, Lucas Skoczkowski, commented; “I would like to congratulate Digicel on winning these awards. Digicel and Redknee have worked together to develop many innovative consumer services for their subscribers, and I am pleased that Global Telecoms Business has recognized Digicel’s achievements.”
Digicel Group Limited is a leading global telecommunications provider with operations in 33 markets in the Caribbean, Central America and Asia Pacific. After 14 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network.
Digicel runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Jamaica, Haiti, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes.
Digicel is the lead sponsor of Caribbean, Central American and Pacific sports teams and individuals including the world’s fastest man, Usain Bolt and Special Olympics teams throughout these regions. Digicel also sponsors the West Indies cricket team. Visit www.digicelgroup.com for more information.