Group Chief Strategy & Acceleration Officer
Serge Hoffman is Digicel’s Group Chief of Strategy & Acceleration Officer and his focus is on supporting the markets and operations in developing and implementing performance improvement programmes, leveraging world class benchmarks and methodologies and accelerating our Digital agenda. Previously, he led transformation programmes for Orange and Deutsche Telekom in Europe as well as Maxis, CSL in Asia and Vodafone-Hutchinson in Australia.
Formerly a partner at Bain & Company, Serge was also a leader in its Telecom, Media and Technology practice across Europe and Asia and was a member of Bain’s Global Retail and Digital Acceleration Practice where he led digital transformation programmes for clients. Serge began his career in the automotive industry at Ford Motor Company in France, the UK and Central and Easter Europe where he held a variety of sales and marketing positions. He holds a Bachelor of Business Administration from Ecole de Management de Lyon and a Master of Business Administration from INSEAD.