Voice Mail



1. Does my service come with Voicemail? 

Yes, every Digicel customer gets voicemail at no extra cost. For your convenience Digicel has set up automatic diverts to your voicemail if your phone is switched off or unanswered. You will receive a digiTEXT message informing you that you have a new voicemail. 

2. How do I set-up my Voicemail?

It's as easy as 1-2-3 - literally! Simply dial 123 and follow the instructions. We recommend that you change your default password from 1234 to an easily remembered number.

3. Can I check my Voicemail from any phone? 

Yes you can. To access Digicel's voicemail from your mobile phone, simply dial 123. Digicel offers free voicemail retrieval on both prepaid and postpaid. When roaming you can dial + 1 767 615 0003 from a landline, to retrieve your voicemail messages.


4. How many Voicemail Messages fit in my Mailbox? 

You can store up to 5 minutes of voicemail messages. 

5. What is the storage time for messages?

Voicemail messages are stored as follows:  

  • Listened to and saved - 14 days 
  • Received and not listened to - 7 days 
  • Listened to but not saved - 7 days 

Once you have passed these times, your messages will be deleted from your phone.

6. What other features does my Digicel phone come with? 

All Digicel customers enjoy Call Wait/Call Hold, Calling Line Identity, Call Restrictions, Call Barring, our easy to use text messaging service, Digicel Text, Multi party Conferencing and much more.... 


Contact Us
Contact us for more information on our products and services.
Need Help?
Questions? We’ve got answers. Browse through our list of FAQs.
We’re excited to chat with you. Live chat available from: 8am - 8pm daily. Click the button below to get started.
Voice Mail