September text to Win 2016

September 2016 Text to Win - FAQ

1. What is the Digicel’s “Lucky Slots” Text Competition?
• The Digicel’s “Lucky Slots” Text Competition gives all Digicel customers a chance to win great prizes by registering and participating in the competition.

2. Who is eligible to enter this promotion?
• All Digicel customers, including postpaid, prepaid, dual and hybrid customers are qualified to participate in the promotion.

3. What is the promotional period?
• The promotion begins at 12am on Thursday September 1, 2016 to 11:59pm on Friday, September 30, 2016.

4. How do I enter the promotion/how does the promotion works?
• You may enter by texting the word PLAY to 7171, you will be entered in the Digicel’s “Lucky Slots” Text Competition. There is a $1 charge to enter for the competition. You will then receive a text message advising of the three (3) randomly assigned tokens you were awarded, their associated points and overall points/rank in the competition. 

 “Welcome to Digicel's Slot Machine Game. You pulled the lever & got {token_add_1}, {token_add_2} & {token_add_3}. Your balance is {token_balance} & you're ranked #{player_rank}. Text PLAY to 7171”

• Subscribers can get bonus points if the match 2 or 3 tokens.
 “You pulled the lever and got CHERRY, CHERRY and DIAMOND. You matched 2 & got 1000 BONUS points! Your balance is 1510 points and you’re ranked #1.”

• Prizes to be WON this month is: TWo lucky winners will win an ALL Inclusive VIP treat for two to attend the World Creole Music Festival (WCMF) 2016.

5. What tokens are sent at each request and what amounts of points is assigned to each?

Tokens and their corresponding points are shown below:
Tokens & Values:

Token Value
Cherry 5 points
Lemon 10 points
Grape 20 points
Berry 30 points
Orange 50 points
Apple 70 points
Coin 100 points
Diamond 500 points
Bonus Points
Match 2 1000
Match 3 5000

6. Am I able increase my points and rank in the competition?
• Yes.
• By texting “PLAY” to 7171, you will be able to get more tokens to increase your points and rank in the competition. Each text to 7171 will be at the cost of $1. The below message will be sent to subscribers phones:

 “You pulled the lever & got {token_add_1}, {token_add_2} & {token_add_3}. Your balance is {token_balance} & you're ranked #{player_rank}. Text PLAY to 7171”

7. What is a ‘Double/Triple Entry’ day?
• Digicel selects a random day in which each correct answer gives the participant doubled/tripled their chance to win.

8. How will I be notified of a ‘Double/Triple Entry’ day?
• Customers will receive a text similar to the one below the below;
 ‘‘Today ONLY Digicel will give double your chance for every correct answer! Simply text PLAY to 7171 to increase your chances to win great prizes. Costs $1’

9. How are the prizes selected?
• The customer who has the highest rank will be the winner.
• The Grand Prize is awarded on Monday October 3, 2016 at 12pm to the customers with the top rank for the duration of the promotion (September 1, 2016 to September 30, 2016)

10. Do I get an entry for each text sent to 7171?
• Yes.
• Subscribers can text in ‘PLAY’ to 7171 to accumulate more points.
• Note: Each text to 7171 will be at the cost of $1.

11. Is there a cut off time for Grand Prize entries to be received?
• Yes. All entries must be received by 11:59:59pm on Friday September 30, 2016.

12. When will the Grand Prize winner be selected?
• The winner will be selected on Monday, October 3, 2016.

13. How often am I allowed to enter?
• You are allowed to enter as often as you wish.

14. How will I know if I have won?
• If your entry was selected you will be contacted via phone by a representative from Digicel.

15. What if I was called, but I missed the call?
• In order to win the prize you are required speak with the Digicel representative.
• If the call is unanswered then the attempt has failed. A failed attempt includes calls that are unanswered, calls that go to the voicemail or if the phone is turned off.
• Five (5) attempts, within an hour, will be made to contact each customer that is chosen.
• If all five (5) attempts fail, then another potential winner is selected.

16. If I was contacted and won where do I collect the prize?
• You will be required to collect your prize at the Digicel office located in Dominica.

17. If I was contacted and have won, how long do I have to collect my prize?
• You are required to collect your prize within 30 days of being contacted.

18. What do I need in order to claim the prize?
• You are required to take with you the following items
 A government issued photo ID (passport, driver’s license or national voter’s ID)
 The phone with the SIM for the winning number that was used to enter.

19. Am I allowed to enter if I am under 18 years of age?
• Yes. Persons under 18 years are allowed to enter.

20. What do I do if I have won and I am under 18 years old?
• Juveniles (under 18) winning must be accompanied by parents/guardians in order to claim prizes. All winners must present the winning phone number called as well as a valid national government ID, in order to claim their prizes. Parents/guardians should present a valid national government ID as well as the child.


Contact Us
Contact us for more information on our products and services.
Need Help?
Questions? We’ve got answers. Browse through our list of FAQs.
We’re excited to chat with you. Live chat available from: 8am - 8pm daily. Click the button below to get started.
September text to Win 2016