Secret Code Text Competition

Frequently Asked Questions

The staff of Digicel, Newcom, its advertising & PR agencies, Dealers, Distributors and sub-distributors and their immediate families (brother, sister, father, mother, daughter, son) are not eligible to enter.

1. What is the Digicel’s “Secret Code” Text Competition?

The Digicel’s “Secret Code” Text Competition gives all Digicel customers a chance to win great prizes by registering and participating in the competition.

2. Who is eligible to enter this promotion?

All Digicel customers, including postpaid, prepaid, dual and hybrid customers are qualified to participate in the promotion.

3. What is the promotional period?

The promotion begins at 12am on Monday, October 1, 2018 to 11:59pm on Wednesday, October 31, 2018.

4. How do I enter the promotion?

You may enter by texting the word CODE to 6789, you will be entered in the Digicel’s “Secret Code” Text Competition. There is a $1 charge to enter for the competition. Subscribers will try to guess the 9 numbers (the secret code).

"Welcome to the Secret Code game. Try to find the first number of the code, text a number between 1 and 9 to 6789. $1/text "

Prizes are as shown in the table below:

Winner Categories	No. of Winners	Prize
1st Grand Prize Winner	1 winner	Tickets to Creole Festival + a smartphone

5. How does the game work (mechanics)?

Initiating/Registering to the Game:

Subscribers will text in the keyword “CODE” to 6789 to initiate the game and will receive the Welcome Message: “Welcome to the Secret Code game. Try to find the first number of the code, text a number between 1 and 9 to 6789.”

If the player finds the correct number, the following message is sent:
- “Congratulation, you found the first number of the code. Try to find the following number by sending a number between 1 and 9 to 6789 CODE : XXXXXXXXX”

If the player sends a number higher than correct number, the following message is sent:
- “Sorry it’s not the correct number. It's lower! Text a lower number to 6789”

If the player sends a number lower than correct number, the following message is sent:
- “Sorry it’s not the correct number. It's higher! Text a higher number to 6789”

If the player guesses the correct sequence (secret code), the following message is sent:
- “Congratulations, you are a true secret agent, you have found the secret code! You are registered for the grand draw! Good luck!”

Daily Codes

Each day the subscribers will be able to guess the correct sequence of numbers (secret code).

Each sms sent to 6789 costs $1.

When the subscriber completes the code sequence thus completing the game, the following message is sent to them:

“Congrats, you just completed the Digicel's Secret Code Game. Text CODE to 6789 for more chances to WIN! $1/txt”

6. Am I able increase my rank in the competition?

Yes.

By texting “CODE” to 6789, you will be able to guess the correct code and rank in the competition. Each text to 6789 will be at the cost of $1.

7. How are the prizes selected?

The customer who has the highest rank will be the winner.

The Grand Prize is awarded on Friday, November 2, 2018 at 12pm to the customers with the top rank for the duration of the promotion (October 1, 2018 to October 31, 2018)

8. Do I get an entry for each text sent to 6789?

Yes.

Subscribers can text in ‘CODE’ to 6789 and guess the secret code to defeat their opponent.

Note: Each text to 6789 will be at the cost of $1.

9. Is there a cut off time for Grand Prize entries to be received?

Yes. All entries must be received by 11:59:59pm on Wednesday, October 31, 2018.

10. When will the Grand Prize winner be selected?

The winner will be selected on Thursday, November 1, 2018.

11. How often am I allowed to enter?

You are allowed to enter as often as you wish.

12. How will I know if I have won?

If your entry was selected you will be contacted via phone by a representative from Digicel.

13. What if I was called, but I missed the call?

In order to win the prize you are required speak with the Digicel representative.
If the call is unanswered then the attempt has failed. A failed attempt includes calls that are unanswered, calls that go to the voicemail or if the phone is turned off.
Five (5) attempts, within an hour, will be made to contact each customer that is chosen.
If all five (5) attempts fail, then another potential winner is selected.

14. If I was contacted and won where do I collect the prize?

You will be required to collect your prize at the Digicel office located in Dominica.

15. If I was contacted and have won, how long do I have to collect my prize?

You are required to collect your prize within 30 days of being contacted.

16. What do I need in order to claim the prize?

You are required to take with you the following items

A government issued photo ID (passport, driver’s license or national voter’s ID)
The phone with the SIM for the winning number that was used to enter.

17. Am I allowed to enter if I am under 18 years of age?

Yes. Persons under 18 years are allowed to enter.

18. What do I do if I have won and I am under 18 years old?

Juveniles (under 18) winning must be accompanied by parents/guardians in order to claim prizes. All winners must present the winning phone number called as well as a valid national government ID, in order to claim their prizes. Parents/guardians should present a valid national government ID as well as the child.

Dominica