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1. Does my service come with Voicemail? 

Yes, every Digicel customer gets messaging at no extra cost. For your convenience Digicel has set up automatic diverts to your voicemail if your phone is switched off or unanswered. You will receive a digiTEXT message informing you that you have a new messaging. 

2. How do I set-up my Voicemail?

It's as easy as 1-2-3 - literally! Simply dial 123 (or hold down 1) and follow the instructions. We recommend that you change your default password from 1234 to an easily remembered number.

3. Can I check my Voicemail from any phone? 

Yes you can. To access Digicel's voicemail from your mobile phone, simply dial 123. Digicel offers free voicemail retrieval on both prepaid and postpaid. When roaming you can dial +1 441 508-6245 (508-MAIL).


4. How many Voicemail Messages fit in my Mailbox? 

You can store up to 5 minutes of voicemail messages. 

5. What is the storage time for messages?

Voicemail messages are stored as follows: -

  • Listened to and saved - 14 days 
  • Received and not listened to - 7 days 
  • Listened to but not saved - 7 days 

Once you have passed these times, your messages will be deleted from your phone.


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