From:Digicel with Love Text to Win FAQ's

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From Digicel with Love (Text to Win)


The staff of Digicel, NewCom, its advertising & PR agencies, dealers, distributors and sub-distributors and their immediate families (brother, sister, father, mother, daughter, son) are not eligible to enter.

What is the "From: Digicel with Love" Text Competition?

•      The "From:Digicel with Love" Text Competition gives all Digicel customers a chance to win great prizes by registering and participating in the competition.

Who is eligible to enter this promotion?

•      All Digicel customers, including postpaid, prepaid, dual and hybrid customers are qualified to participate in the promotion.

What is the promotional period?

·       The promotion begins at 12am on Tuesday February 4, 2020 to 11:59pm on Saturday, February 29, 2020.

How do I enter the promotion/ how does the promotion works?

•      There is a $1 charge to enter in the competition.

•      You may enter in the Digicel’s “Lovers of All Times” Text Competition by texting the word LOVE to 7171. You will then receive a text message advising of the question to which you should provide the correct answer.


“Welcome to  the "From Digicel with Love" Game. Put on your thinking hats & get started to be ranked #1 & WIN!”


·       Participants who send in the correct answer will receive their rank and the next question within the below response:

You are right! You are ranked {rank}.|Superb job, keep playing! You are ranked {rank}.|That's correct! You are ranked {rank}.|Awesome! You are ranked {rank}.|Fabulous job! You are ranked {rank}.|You're correct, keep playing! You are ranked {rank}.


·       Participants who send in the incorrect answer will receive the below response:

Whoops, that answer is incorrect. Please try again.


·       When the subscriber completes all the questions in the game, the following message is sent to them:

Congrats, you have successfully completed the Digicel's Lovers of all Times Game. Text LOVE to 7171 often to increase your chance to WIN awesome prizes!


Prizes are as shown in the table below:

Winner Categories

No. of Winners


Weekly winners

12 winners (3 winners each week)

Samsung Bluetooth headset

 Grand Prize

1 winner



What is a ‘Double/Triple Entry’ day?

•      Digicel selects a random day in which each correct answer gives the participant doubled/tripled their chance to win.

How will I be notified of a ‘Double/Triple Entry’ day?

•      Customers will receive a text similar to the one below;

‘‘Today ONLY Digicel will give double your chance for every correct answer! Simply text LOVE to 7171 to increase your chances to win great prizes. Costs $1”

How are the prizes selected?

·       The customer who has the highest rank will be the winner.

·       The Grand Prize is awarded on Monday March 2, 2020 at 12pm to the customer with the top rank for the duration of the promotion (February 4, 2020 to February 29, 2020).

Do I get an entry for each text sent to 7171?

•      Yes.

•      Subscribers can text in ‘LOVE’ to 7171 to increase their chances of answering questions as shown in the sample below.

Sample Quiz Questions

Mate 1


Now match this famous couple: Ricky Ricardo &?
A. Lucy
B. Queen Elizabeth
C. Olive Oil

A Lucy

Now match this famous couple: Ross &?
A. Kim Kardashian
B. Toni Braxton
C. Rachel

C Rachel

Now match this famous couple: George &?
A. Janet Jackson
B. Louise
C. Michelle Obama

B Louise

Now match this famous couple: Carrie &?
A. Kanye West
B. Mr. Big
C. Usain Bolt

B Mr. Big

Now match this famous couple: Cliff Huxtable &?
A. Toni Braxton
B. Celine Dion
C. Clair Huxtable

C Clair

Now match this famous couple: Lois Lane &?
A. Jay Z
B. Clark Kent
C. Darren Sammy

B Clark Kent

Now match this famous couple: Peter Parker &?
A. Beyonce
B. Kelly Rowland
C. Mary Jane

C Mary Jane

Now match this famous couple: Marge &?
A. Homer
B. Bill Clinton
C. Barack Obama

A Homer

•      Note: Each text to 7171 will be at the cost of $1.

Is there a cut off time for Grand Prize entries to be received?

•      Yes. All entries must be received by 11:59:59pm on Saturday February 29, 2020.

When will the weekly prizes be selected?

·       See table below


No. of Winners


Draw Date

Week 1  Feb 4-8

3 winner

Samsung Bluetooth headset

Feb 10,2020

Week 2 Feb 9- 15

3 winner

Samsung Bluetooth headset

Feb 17,2020

Week 3 Feb 16 -22

3 winner

Samsung Bluetooth headset

Feb 24,2020

Week 4 Feb 23 -29

3 winner

Samsung Bluetooth headset

Mar 2, 2020

When will the Grand Prize winner be selected?

•      The winner will be selected on Monday, March 2, 2020.


How often am I allowed to enter?

•      You are allowed to enter as often as you wish.

How will I know if I have won?

•      If your entry was selected you will be contacted via phone by a representative from Digicel.

What if I was called, but I missed the call?

•      In order to win the prize you are required to speak with the Digicel representative.

•      If the call is unanswered then the attempt has failed. A failed attempt includes calls that are unanswered, calls that go to the voicemail or if the phone is turned off.

•      Three (3) attempts, within an hour, will be made to contact each customer that is chosen.

•      If all three (3) attempts fail, then another potential winner is selected.

If I was contacted and won where do I collect the prize?

•      You will be required to collect your prize at the Digicel office located in Barbados.

If I was contacted and have won, how long do I have to collect my prize?

•      You are required to collect your prize within 14 days of being contacted.

What do I need in order to claim the prize?

•      You are required to take with you the following items

§ A government issued photo ID (passport, driver’s license or national voter’s ID)

§ The phone with the SIM for the winning number that was used to enter.

Am I allowed to enter if I am under 18 years of age?

•      Yes. Persons under 18 years are allowed to enter.

What do I do if I have won and I am under 18 years old?

·       Juvenile winners (under 18) must be accompanied by a parent/guardian in order to claim prizes. All winners must present the winning phone number, in order to claim their prizes. Parents/guardians should present a valid national government ID as well as the child (government- issued passport/ birth certificate).

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From:Digicel with Love Text to Win FAQ's