Postpaid Roaming

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Roaming

POSTPAID ROAMING

1. How does roaming work? 

Digicel has roaming agreements with other mobile operators worldwide that allow our customers to use these partner networks when travelling abroad. 

2. What should I do before I roam?

Before you are ready to travel, you will need to increase your minimum deposit. To do this, simply visit your nearest payment point and increase your deposit. Once you have done this, you are then ready to roam. 

Before you leave the country, remember to follow these 2 easy steps:

  1. Find the Network Selection setting in your Digicel mobile phone menu, and select "AUTOMATIC” before going to the airport.
  2. When you have reached your destination, turn on your phone and allow it to update and locate Digicel's partner network in that country.

 

 

3. What should I do if my handset does not pick up a network automatically when I have reached my destination?

There are some handsets that you will need to select the network manually. To do this, go to Menu, Network Selection, Change Band, Change to 1900, press ok.

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Postpaid Roaming