Not sure if your device is LTE Compatible? First, get your device ID number (IMEI), by dialing *#06# on your phone.
Ensure LTE is enabled in your device settings. Not sure how to do that?
Steps for Android users:
Steps for Apple users:
Please note you will need the latest iOS system.
Need More Help? You can also Use My Digicel App to chat with customer care or visit one of our stores.