Digicel Text To Win FAQ's

Digicel Text to Win Terms & Conditions


The staff of Digicel, Newcom, its advertising & PR agencies, Dealers, Distributors and sub-distributors and their immediate families (brother, sister, father, mother, daughter, son) are not eligible to enter.

What is the Digicel’s “Supermarket Spree” Text Competition?

•      The Digicel’s “Supermarket Spree” Text Competition gives all Digicel customers a chance to win great prizes by participating in the competition.


Who is eligible to enter this promotion?

·       All Digicel customers, including postpaid, prepaid, dual and hybrid customers are qualified to participate in the promotion.

What is the promotional period?

·       The promotion begins at 12am on Wednesday July 1st, 2020 to 11:59pm on Friday, August 7th, 2020.

How do I enter the promotion?

•      You may enter by texting the word MYDIGICEL to 6161, you will be entered in the Digicel’s “Supermarket Spree” Text Competition. There is a $2 charge to enter for the competition. You will then receive a text message advising of your entry in the competition.


Welcome to the Supermarket Spree. Text MyDigicel to 6161 for your chance to win a shopping spree! $2/text.

•      Prizes are shown in the table below:

Winner Categories

No. of Winners


Grand Prize

1 Winner

$10,000 grocery shopping spree with Carlton Su10. permarket

 Am I able to increase my points and rank in the competition?

•      Yes.

•      By Texting “MyDigicel” to 6161, you will be able to get more chances in the competition. Each text to 6161 will be at a cost of $2. The below message will be sent to subscribers phones:

You got an entry in the Supermarket Shopping Spree game. The more you text, the better your chances are to win a shopping spree! $2/text.


How are the prizes selected?

•      One customer will be randomly selected at the end of the promotional period.

•      The Grand Prize is awarded on Monday August 10th, 2020 at 12pm to the customers who was randomly selected.

Do I get an entry for each response sent from 6161?

•      Yes.

•      Subscribers can text in “MyDigicel” to 6161 to accumulate more entries.

•      Note: Each text to 6161 will be at a cost of $2.


Is there a cut off time for Grand Prize entries to be received?

•      Yes. All entries must be received by 11:59:59pm on Friday, August 7th, 2020.


When will the Grand Prize winners be selected?

•      The winner will be selected on Monday August 10th, 2020.

 How often am I allowed to enter?

•      You are allowed to enter as often as you wish.

How will I know if I have won?

•      If your entry was selected you will be contacted via phone by a representative from Digicel.

What if I was called, but I missed the call?

•      In order to win the prize you are required speak with the Digicel representative.

•      If the call is unanswered then the attempt has failed. A failed attempt includes calls that are unanswered, calls that go to the voicemail or if the phone is turned off.

•      Two (2) attempts, within an hour, will be made to contact each customer that is chosen.

•      If all two (2) attempts fail, then another potential winner is selected.

If I was contacted and won where do I collect the prize?

•      You will be required to collect your prize at the Digicel office located in Barbados.

If I was contacted and have won, how long do I have to collect my prize?

•      You are required to collect your prize within 30 days of being contacted.

What do I need in order to claim the prize?

•      You are required to take with you the following items

 A Government issued photo ID (passport, driver’s license or national voter’s ID)

The phone with the SIM for the winning number that was used to enter.

Am I allowed to enter if I am under 18 years of age?

•      Yes. Persons under 18 years are allowed to enter.

What do I do if I have won and I am under 18 years old?

·       Juveniles (under 18) winning must be accompanied by parents/guardians in order to claim prizes. All winners must present the winning phone number called as well as a valid national Government ID, in order to claim their prizes. Parents/guardians should present a valid national Government ID as well as the child.