“30 Days Ah Winnings Promotion Text Competition”
FAQ
Start Date: Monday, March 6th, 2023
End Date: Thursday, April 4th, 2023
The “30 Days Ah Winnings Text Competition” (the “Promotion”) Frequently asked Questions (“FAQ”) and Terms and Conditions (the “Terms”) apply to you and govern your participation in the Promotion for chances to win certain prizes in the text to win competition. You should read these FAQs and Terms carefully before participating in the Promotion.
“We” or “us” means Digicel, References to “we”, “our” and “us” in these Terms also includes our subsidiaries and affiliates (“Affiliates”) from time to time.
“I” or “You” means the person accessing or using the text to participate in the Promotion (and “my” and “your” shall have the same meaning).
If you do not agree to or accept any of these Terms, you should stop participating in the Promotion immediately.
1. What is the “30 Days Ah Winnings, Text Competition”?
The “Digicel’s “30 Days Ah Winnings, Text Competition” gives all Digicel customers a chance to win great prizes by registering and participating in the competition.
2. What is the promotional period for the Promotion?
The promotion begins at 15am on Tuesday, March 6th, 2023 through to 11:59pm Tuesday, April 4th, 2023.
3. Who is eligible to enter the Promotion?
In order to be eligible for the Promotion, you must be a Digicel customer with an active Digicel prepaid and/or postpaid account
The following customers are excluded from participating in the Promotion:
a. Postpaid Corporate & Business account customers;
b. Digicel and Newcom employees, dealer principals or employees of any of our affiliated companies, advertising, competition and public relations agencies, dealers, distributors and their immediate family members are not eligible for entry. For these purposes immediate family members are spouses, parents, siblings and children.
4. How does a customer participate in the Promotion?
· You may enter by texting the word WINNINGS to 6161.
· Upon texting the word WINNINGS you will be registered in the Digicel’s “30 Days Ah Winnings” Text Competition. There is a $5 charge to register for the competition. You will then receive a text message advising of the type of token, the amount of points assigned and your rank in the competition.
30 Days Ah Winnings! Get the chance to WIN a Samsung Phone PLUS a Tablet! To enter simply text WINNINGS to 6161. Each text costs $5.
Receive their first item- Example: You hit the 1 point mark, keep trying. Your total points are 1 & you are ranked #1. Text WINNINGS to 6161 for a chance to WIN a Samsung Phone PLUS a Tablet! Each text costs $5.
Customers can request additional tokens to increase their chances in the game. Customers can text WINNINGS to 6161 to request additional tokens to increase their chances of winning prompted by text to enter for more chances to win.
Customers will be charged $5 for each token sent to them (the customer is charged when the message is sent).
5. What tokens are sent at each request and what amount of points are assigned to each?
Tokens and their corresponding points are shown in the table below:
Token |
Points |
1 point mark |
1 point |
100 point mark |
100 points |
550 point mark |
550 points |
500 point mark |
500 points |
1000 point mark |
1000 points |
5000 point mark |
5000 points |
Randomly selected tokens are sent to each participant’s phone. You will receive a token along with points and your rank per request. By texting “WINNINGS” to 6161 you will be able to collect more tokens to increase your points and rank in the competition. Note: Each text sent to 6161 will be at the cost of $5.
6. Am I able to increase my points and rank in the competition?
· Yes. By texting “WINNINGS” to 6161 you will be able to get more tokens to increase your points and rank in the competition. Each text to 6161 will be at the cost of $5. Upon texting “WINNINGS” to 6161 you will receive a message similar to the following:
You hit the 1 point mark, keep trying. Your total points is 1 & you are ranked #1. Text WINNINGS to 6161 for a chance to WIN A Samsung Phone or a Tablet! Each text costs $5.
The competition will have the element of double, 5Up days, 10Up, 50Up, 100Up, 500Up, 550Up, 300Up and 500Up days 1000***Up. On the Double day, participating subscribers will receive double the amount of points for the tokens received hence giving an increased chance to Win Big This WINNINGS. On the 5up day, Digicel will give 5 times the amount of points for every token received on that day etc.
7. What is a ‘Bonus’ day?
· Digicel selects a random day in which each tokens assigned points are doubled/tripled etc. for that day. Customers will receive a text similar to the one below:
‘‘Today ONLY Digicel will give double the points for every token! Simply text WINNINGS to 6161 to increase your chances to WIN BIG THIS WINNINGS with a Samsung Phone or Tablet. Costs $5 per text ’See www.digicelbarbados.com
We will offer additional bonus points for a short window on random days. For e.g. For a random 5 hours TODAY you will receive 1000 TIMES your points to WIN BIG. Text WINNINGS to 6161.
8. How are the prizes distributed?
• The customer who has the highest rank will be the Grand winner and will be selected at the end of the promotional period.
• The Grand Prize is awarded on April 12th, 2023 at 3pm to the customer with the top rank for the duration of the promotion (March 6th, 2023 to April 4th, 2023)
• Potential winners must be able to correctly state the name of the current promotion “Digicel’s “30 Days Ah Winnings” Text Competition” in order to qualify for the prizes.
• A maximum of two (5) calls will be made to the selected winners within the period of an hour. If no response is received during that hour, another winner will be selected from the backup list of 10 potential winners in order of rank, with the highest points accumulated and the process repeated until winner has been contacted.
• If the customer selected with the highest score does not complete the tagline correctly, the customer with the next highest score or tied score will be selected and called until a winner is chosen from the backup list.
• If there is more than one customer tying for the highest score, a winner will be randomly chosen from these customers.
Winner Categories |
No. of Winners |
Prize |
1st Place Grand Prize |
1 Winner |
Samsung Phone |
2nd Place |
1 Winner |
Samsung A7 Lite Tablet |
3rd Place |
1 Winner |
Samsung A8 Tablet |
• In the event the account of a customer who is eligible to win any of the prizes is the subject of a billing dispute in relation to the Competition as a result of fraud, erroneous charging, other technical problem that corrupts the administration, Digicel reserve the right to withhold the prize, terminate, cancel, suspend and/or modify the Competition until the disputed amount (and related charges) have been investigated.
9. Is there a cut off time for Grand Prize entries to be received?
Yes. All entries for the overall grand prize must be received by 11:59:59pm on Tuesday, April 4th, 2023.
10. How often am I allowed to enter?
You are allowed to enter as often as you wish.
11. When will the Grand Prize winner be selected?
The Grand Prize will be selected on Tuesday April 11th, 2023.
12. How will I know if I have won?
If your entry was selected you will be contacted via phone by a representative from Digicel.
13. If I was contacted and have won, how long do I have to collect my prize?
Customers have within thirty (30) business days of being contacted to collect their prize. Digicel will retain any prize not collected within the stipulated period.
14. What do I need in order to claim the prize?
· You are required to provide banking details and valid government issued id (passport, driver’s license or voter’s id) for direct transfer within 14 days once contacted. For person requesting a cheque, a valid government issued id (passport, driver’s license or voter’s id) is required.
· The phone with the SIM for the winning number that was used to enter.
15. Am I allowed to enter if I am under 18 years of age?
Yes. Persons under 18 years are allowed to enter.
16. What do I do if I have and I am under 18 years old?
Juveniles (under 18) winning must be accompanied by parents/guardians in order to claim prizes. All winners must present the winning phone number called as well as a valid national government ID, in order to claim their prizes. Parents/guardians should present a valid national Government ID as well as the child.
Additional Terms and Conditions
A. This Promotion is offered for your personal use and not for commercial use and you agree not to sell any rewards redeemed through this Promotion.
B. Digicel gives no warranty or guarantee that its network or services shall be continuous, or will be free from faults. Digicel will, however, use its best endeavours to ensure its network and services are reasonably fault free, and that service is reasonably uninterrupted.
C. We reserve the right to disqualify you or terminate this offer if the Promotion is being abused, such abuse to include but not be limited to selling or attempts to sell the prizes, whether on a commercial basis or otherwise, general abuse deemed as an attempt to undermine the integrity of our services.
D. You are solely responsible for all associated fees and costs incurred by you for redemption of prizes and for connectivity in relation to your use of the text messages. Be reminded that once roaming, you will not be able to use any data from your local prepaid or select postpaid plans.
E. The selected winners must have complied with these Terms and Conditions to enter and be on an active, qualifying contract with no accounts held with Digicel being in arrears to be eligible to win the prizes.
F. We reserve the right to modify or discontinue (permanently or temporarily), this Promotion being offered to you.
G. If a prize is unavailable, we may, substitute the prize with an alternative prize to the equal value and/or specification where applicable.
H. Prizes (if other than cash prizes) are not exchangeable and are not redeemable for cash.
I. We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion. In the event of us giving notice to you of any such changes to or cancellation of the Promotion, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the App. Any such notification shall be effective immediately or as of the date referred to in such notifications
J. Any personal data relating to participants will be used solely for the purposes of this promotion by Digicel and/or by any agent appointed by it to assist with running the promotion on behalf of the Digicel and will not be disclosed to a third party for any other purpose without the individual’s prior consent. By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the promotion for the purposes of administration of the promotion (including publishing your full name and county and/or disclosing it to third parties on request if you are the winner) and any other purposes to which you have consented. To see our privacy policy visit: www.digicelbarbados.com
K. Winners may be required to take part in related publicity, including (without limitation) publication of the name and image of a promotion winner along with their winning entry via Digicel’s website, social media and other press and media channels. No additional payment will be given for this. Refusal to participate will result in forfeiture of the prize.