Christmas Hero Handset Promotion

Frequently Asked Questions 

Sign up and get installed with a Digicel+ Fibre 125 Bundle or standalone plan with 125 MBs or higher and get a 10" Alcatel Tablet for only $99!

The Digicel+ Fibre 125 Bundle or stand-alone plan with 125MBs or higher with a 10" Alcatel tablet for $99 activation offer is valid through to September 30th, 2021 or while stocks last.

In order to participate in this promotion, you must sign up and get installed with any of the below packages and receive the Alcatel 3T10 Tablet for the discounted price of only $99.

o   Fibre 125

o   Fibre 250

o   Fibre 500

o   Fibre 1000

o   Classic Bundle

o   Variety Bundle

o   Premier Bundle

Fibre Broadband Bundles Offer


Classic Bundle


Variety Bundle


Premier Bundle


Yes, the normal contractual period of 1 year applies. 

Sign up with a Direct Sales Agent in your neighbourhood, visit a Digicel Retail Store or call 530-7529 to speak with a Telesales Agent.

The tablet can be purchased at any of our Retail stores (Whilst Stocks Last) upon confirmation of Digicel+ service installation. Please note that a copy of the Customer Agreement along with proof of ID is required.

The customer agreement will detail the promotion as well as your eligibility if you so choose to take up the offer.

If you cancel your installation you will no longer qualify for the reduced price of $99

Yes, you can. The tablet can be purchased for the regular price of $249

No. This offer is non-combinable

A.     This Promotion is offered for your personal use and not for commercial use.


B.     We reserve the right to disqualify you or terminate this offer if, in our sole opinion, the offer is being abused.


C.     We reserve the right to modify or discontinue (permanently or temporarily), this Promotion being offered to you at our discretion.


D.     We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion. In the event of us giving notice to you of any such changes to or cancellation of the Package, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the App. Any such notification shall be effective immediately or as of the date referred to in such notifications.


E.      Any personal data relating to participants will be used solely for the purposes of this Promotion by Digicel and/or by any agent appointed by it to assist with running the Promotion on behalf of Digicel and will not be disclosed to a third party for any other purpose without the individual’s prior consent. By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the Promotion for the purposes of administration of the Promotion (including publishing your full name and county and/or disclosing it to third parties on request if you are the winner) and any other purposes to which you have consented. To see our privacy policy visit:


F.      All entrants agree to take part in any Promotion, marketing or publicity activities or events reasonably requested by Digicel.  By participating in the Promotion, entrants consent to the use of their name, likeness, image, photograph for any and all programming and/or publicity or advertising purposes, commercial or otherwise, in all media and formats used by Digicel’s or its agencies, without further compensation, throughout the entire world in perpetuity. If a winner refuses to do so, they forfeit their right to claim the prize. 


G.    In addition to these Terms and Conditions, you remain bound by our My Digicel App Terms and Conditions of Use.


H.     For customer support, or to report a problem or send us your feedback, please visit one of our retail stores or call us at 12465307509

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