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I am unable to send SMS. How do I get this rectified?

This can be a result of any of the below reasons:                 

  1. The handset being used may have an issue. In this case, please call Customer Care at 145 or visit one of our dealer stores.             
  2. Check the message settings on your handset to ensure MCN is 59996900003  
  3. You might not have sufficient credit to send the SMS. Each SMS costs AWG 0.32 per 160 characters to any number (local & international).

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