How do I repay my CREDIT ADVANCE?
Repayment of your CREDIT ADVANCE is done at your next top up. DataFlex top ups do not qualify for CREDIT ADVANCE repayment.
How do I check my CREDIT ADVANCE balance?
To check your CREDIT ADVANCE balance, dial *170# then select the option, “Get Loan Balance” from the CREDIT ADVANCE menu. You can also use the *170# code to access your CREDIT ADVANCE balance.
Customers who try to request for a new loan with an open balance will get the following notification:
You still have an open credit balance from previous Credit Advance. Please Top-Up in order to clear this amount, so that Credit Advance can be activated again.
Customers with an open balance who top-up will get the following notification:
Thank you for Topping Up. Your outstanding amount of Credit Advance has been cleared.
Customers who Top-up with a voucher denomination lower than the amount owing will receive the following notification to do another Top-up:
- ENG: Thank you for Topping Up, the amount was not sufficient to fully clear the amount owed for Credit Advance. Further top up required to clear outstanding amount
- SPA: Gracias por recargar, el monto no fue suficiente para saldar el total adeudado a Credit Advance. Con la siguiente recarga deberas cubrir el resto del adelanto
- PAP: Danki pa Top Up, e kantidat ku bo a rekarga no ta sufisiente pa kubri e montante di Credit Advance. Mas Top Up ta neserario pa kompleta e montante total
- NL: Bedankt voor het opwaarderen, het is echter onvoldoende om het verschuldigde Credit Advance bedrag af te schrijven. Gelieve nogmaals uw tegoed opwaarderen
The 10 Naf is not showing when I use the USSD code *170#, why?
10.00 Naf Loan is only available for Qualified based only.
How do I know if I’m qualified to activate the 10 Naf?
You will need to have a Minimum of 3 months active in the base AND at least 1 top up per month (6lforin or more) over the last 3 months to be qualified.