Pay My Bill
Pay My Bill
We have two ways to send you your Digicel invoice, one being digitally and send by email this invoice is referred to as Ebill. The other is the traditional printed invoice which you receive in your mailbox via Cpost. Due date of Digicel invoice is on the 21st of every month.
There are several methods by which you can pay your invoice. Each with their own timeline (processing time). Below you will find an overview of the different payment methods including their timelines so you know exactly how long it takes before your payment is processed.
Ebill
These digital invoices are distributed to our customers between the 1st and 8th of each month
Printed invoices
Our aim is to have these to our customers before the 15th of every month.
We therefor encourage our customers to convert to Ebill. Besides the quicker distribution, it is environmental friendly and it saves customers ANG 5,- printed invoice charge.
Depending on your bank you can see below how easy it is to pay your monthly invoice and how much time it takes for a transfer to be completed.
A transfer is completed when Digicel receives the funds on the bank statement after which it is posted to your account.
Payment Methods
| Bank | Method | Location | Time frame | |
|---|---|---|---|---|
| 1 | MCB | Direct Debit | Digicel executes automatically | Every (1) Hour |
| Transfer to Digicel bank account | At the Bank / from a computer | 2 working days | ||
| 2 | BDC | Direct Debit | Digicel executes automatically | 1 working day |
| Transfer to Digicel bank account | At the Bank / from a computer | 1 working days | ||
| 4 | Vidanova Bank (SFT) | Direct Debit | Digicel executes automatically | 2 working days |
| Transfer to Digicel bank account | At the Bank / from a computer | 2 working days | ||
| 5 | RBC | Transfer to Digicel bank account | At the Bank / from a computer | 2 working days |
| 6 | Stores | Cash | Store | Prompt |
| Debit Card / Credit Card | Store | Prompt | ||
| Cheque | Store | Prompt | ||
| 7 | Several merchants with Pagomatikologo | Pagomatiko (MCB) | Several Merchants | Every (1) Hour |
| 8 | Several merchants with Pagafasil logo | Pagafasil (PSB) | Several Merchants | Every (1) Hour |
Direct Debit
Direct Debit is our most convenient payment method. The customers signs up once and every month an automatic transfer is done.
A Direct Debit Mandate is available at all our stores or through your account manager. Additional documents needed are your ID and a header of your most recent bank statement showing the account number and that you are the account owner.
What is needed to apply:
· Direct Debit form (available at all our stores)
· Identification (ID, Driver license, Passport)
· Header of your most recent bank statement (showing your bank account number, name and address – for verification purposes)
Transfer to Digicel Bank account
This can be done from the convenience of your home behind a computer or tablet or by visiting the cashier at your bank.
Here is a list of our accounts at several banks.
Bank information:
Maduro & Curiel’s Bank 153.67.209
RBC Royal Bank 80000000.54154.543
Banco di Caribe 174120.500.001.100.01
Vidanova Bank (SFT) 0011318.000002
Beneficiary: Digicel Curacao
Address: Biesheuvel 24-25
IMPORTANT: Customers need to mention their Account No. ” 171xxxxxxxx, visible at the top right on the invoice.
When a customer has more than one account it is advisable to pay each one seperately, mentioning their respective account number.
Pagomatiko and Pagafasil
These are services that several merchants on the island give allowing customers to pay their bills.
Look for their logo at for example gas stations and convenient stores (toko’s).
Cash, cheque, debit or credit card
These payment methods can be used at each of our three Digicel stores.
But why wait in line if the other options are so much quicker.
