We have two ways to send you your Digicel invoice, one being digitally and send by email this invoice is referred to as E-bill. The other is the traditional printed invoice which you receive in your mailbox via CPOST. Due date of Digicel invoice is on the 21st of every month.
There are several methods by which you can pay your invoice. Each with their own timeline (processing time). Below you will find an overview of the different payment methods including their timelines so you know exactly how long it takes before your payment is processed.
These digital invoices are distributed to our customers between the 3rd and 5th of each month.
Our aim is to have these to our customers before the 15th of every month.
We therefor encourage our customers to convert to E-bill. Besides the quicker distribution, it is environmental friendly and it saves customers USD 2.80 printed invoice charge.
Depending on your bank you can see below how easy it is to pay your monthly invoice and how much time it takes for a transfer to be completed.
A transfer is completed when Digicel receives the funds on the bank statement after which it is posted to your account.