The Digicel “iPad Shake To Win A Tablet Regional Raffle ” Promotion”

The Digicel iPad Shake To Win A Tablet Regional Raffle Promotion

Terms & Conditions and Frequently Asked Questions

Terms & Conditions and Frequently Asked Questions

 

These Digicel “iPad Regional Raffle Promotion” (the “iPad Promotion”) Frequently asked Questions (“FAQs”) and Terms and Conditions (the “Terms”) apply to you and govern your participation in the iPad Promotion for a chance to win the Grand Prize. You should read these FAQs and Terms carefully before participating in the iPad Promotion.

“We” or “us” means Digicel Bonaire, a company registered under the laws of Bonaire with registered offices at Kaya Grandi 26. [JH1] References to “we”, “our”, “us” and “Digicel” in these Terms also include our subsidiaries and affiliates (“Affiliates”) from time to time. “I” or “You” means the person participating in the iPad Promotion (and “my” and “your” shall have the same meaning).

By participating in the iPad Promotion, you agree to be bound by these Terms.

These Terms incorporate the My Digicel App Terms and Conditions and Privacy Policy and the Digicel “Shake To Win” Promotion Terms and Conditions which you can access via the My Digicel App (the “App”) and https://mydigi.ws/OpenBon.[JH2]

If you do not agree to or accept any of these Terms, or if you are under the age of eighteen (18), you should stop participating in the iPad Promotion immediately.

 

1.       What is the Digicel “iPad Regional Raffle Promotion”?

The Digicel “iPad Regional Raffle Promotion” affords customers the opportunity to win the Grand Prize of an APPLE - IPAD 10.2". To enter, eligible customers must shake their phone via the ‘Shake It’ section in the My Digicel App (the “App”). Each eligible customer will receive one (1) entry in the iPad Promotion and will be entered for a chance to win the Grand Prize.

2.       What is the Grand Prize?

The Grand Prize is found below:

an APPLE - IPAD 10.2", WIFI, 64GB, SPACE GREY

3.       When does the iPad Promotion start and end?

The iPad Promotion is valid from 00:00 March 1, 2022 through to 23:59 March 31, 2022 (the “Promotional Period”).

4.       Who can participate in the iPad Promotion?

To participate in the iPad Promotion, you must be a Digicel customer with an active Eligible Plan (as defined below) AND have won an Eligible Prize in the Digicel “Shake to Win” promotion in the My Digicel App. You may activate a new Eligible Plan during the Promotional Period or already be on an existing Eligible Plan.

The following customers are excluded from participating in the iPad Promotion:

a.     Postpaid corporate & business account customers;

b.     Any person who, at any time on or after October 1, 2021[GG3] , was or is a director, officer, employee, or agent of Digicel or any of their respective parents, subsidiaries, divisions, or affiliated companies, franchisees or service agencies, independent contractors or suppliers of services to Digicel;

c.      Families of our employees;

d.     Employees and families of employees of any company associated with this iPad Promotion, including but not limited to any provider of the Grand Prize;

e.     [GG4] Postpaid customers with overdue amounts or inactive accounts;

f.      Persons under the age of eighteen (18); and

g.     Persons who do not reside in a Participating Market.

5.       What are the Participating Markets?

You may participate in the iPad Promotion if you reside in any of the following countries (“Participating Markets”):

Participating Markets

Aruba

Fiji

 

Barbados

Guyana

 

Bermuda

Haiti

 

Bonaire

Jamaica

 

British Virgin Islands

Samoa

 

Cayman Islands

Suriname

 

Curacao

Trinidad

 

El Salvador

Vanuatu

 

 

6.       Which Digicel prepaid/postpaid bundles/plans are included in the iPad Promotion?

Please see below list of plans that are eligible for the iPad Promotion (the “Eligible Plans”):

          

Eligible Plans

1 Day Pick Data

7 Day Pick Data

30 Day Pick Data

1 Hour Quickie

7 Day Pick Talk

14 Day Pick Data

3 Day Pick Data

Venezuela 50 Min

30 Days, 500MB LTE Lite Bundle

3 Day Pick Data + Talk

International 45

30 Day Pick Data + Talk

3 Day Prime Data Plan

7 Day Pick Data + Talk

4G Internet Silver 30 days

1 Day Prime Data Plan - BTL

7 Day Prime Data Plan

4G Internet Bronze 30 days

Shake It MoreWays - Bronze

International 80

4G Data Gold 30 days ( 4GB ) + Unlimited Social

 

International 15

4G Data Bronze 30 Days ( 2GB )

 

Shake It MoreWays - Silver

4G Internet 14 days

 

 

Bonaire Hybrid Medium

 

 

Hybrid Large Master Plan

 

 

4G Internet Gold 30 days

 

 

30 Day Pick Talk

 

 

30 Day Prime Data Plan

 

 

Shake It MoreWays - Gold

 

The Eligible Plans will be available in the ‘Shake It’ section of the App, which are identified with the ‘Shake It’ Icon. 

 

7.       Which prizes do I have to win to be eligible for the iPad Promotion (the “Eligible Prizes”)?

If you win any of the following prizes in the “Shake to Win” promotion, you will be automatically entered for a chance to win the Grand Prize.

Eligible Prizes

0.5 GB Any use Data -1 Day

1 USD Discount on 7 Days Prime Plan

3 USD Discount on 30 Days Prime Plan

1 Day Data Add-On ( 250 MB ).

10 GB Digital Apps - 3 Days.

3GB Digital Apps - 3 Days

1 Day Data Add-On ( 400 MB )

15 GB Digital Apps - 7 Days.

4 GB Any use Data  - 3 Days.

1 Day Data Add-On ( 800 MB )

1GB Digital Apps -1 Day

5 GB Any use Data - 7 Days

1 Day Int. Add-On ( 10 MIN )

2 GB Any use Data  -1 Day.

5 GB Digital Apps -1 Day.

1 Day Int. Add-On ( 10 MIN )

2 USD Discount on 7 Days Prime Plan

5 USD Discount on 30 Days Prime Plan

1 Day Int. Add-On ( 10 MIN ).

2 USD Discount on 7 Days Prime Plan

5 USD Discount on 30 Days Prime Plan

1 Day On-net Add-On ( UNLIMITED )

2 USD Discount on 7 Days Prime Plan

5 USD Discount on 30 Days Prime Plan

1 GB Any use Data - 3 Days

3 USD Discount on 30 Days Prime Plan

6 GB Any use Data  - 7 Days.

1 USD Discount on 7 Days Prime Plan

3 USD Discount on 30 Days Prime Plan

7GB Digital Apps - 7 Days

1 USD Discount on 7 Days Prime Plan

 

 

 

8.       How do I participate in the iPad Promotion?

i.          To participate in the iPad Promotion, you will need to activate an Eligible Plan via one of the following channels:

1.     My Digicel App; or

2.     USSD/UMM (by dialing *123#).[JH5]

ii.         You will receive a ‘Shake It’ notification inviting you to participate in the “Shake to Win” promotion. The notification will be received via SMS, push and/or an in-app notification.

iii.        Confirm your participation in the iPad Promotion by clicking on the ‘Shake It’ notification and accepting the terms and conditions.

iv.        Once you agree to participate in the iPad Promotion, you can then ‘Shake to Win’! The ‘Shake It’ action must be completed in the App. This can be done every Saturday.[JH6]

v.         If you are a winner of an Eligible Prize in our “Shake to Win” promotion, you will automatically receive one (1) entry in the iPad Promotion for a chance to win the Grand Prize.

vi.        Each time you win an Eligible Prize, you receive an additional entry, increasing your chance to win the Grand Prize.

9.       Will I be notified when to participate in the iPad Promotion?

Yes, as a participant in the “Shake to Win” promotion, whenever you activate an Eligible Plan, you will receive an SMS notification to outline that you are eligible for a chance to win.

10.   When and how will the Winner be selected?

a.     The Grand Prize draw will take place on April 8th, 2022.

b.     A customer will be selected at random from the complete number of entries received during the Promotional Period (the “Winner”). This will take place at the Digicel Bonaire Office.[JH7]

 

11.   How will the Winner be notified?

a.     If you win, Digicel will contact you by telephone.

b.     A maximum of three (3) attempts will be made to call the Winner within a period of twenty-four (24) hours.

c.      If you do not answer any of our calls, you forfeit your chance to win. We will select another eligible customer to be the Winner and repeat the process outlined above.

 

12.   What do I need to know about claiming the Grand Prize if I am the Winner?

a.     During the telephone call, full details of the Grand Prize handover (redemption) process and location will be confirmed. 

b.     You will need to present a valid Government issued photo ID (passport, voter’s identification card or driver’s license) and the phone used to participate in the iPad Promotion. 

c.      You will be required to complete and sign a Redemption Form confirming receipt of the Grand Prize and/or a Consent Release Form authorizing the use of your name and picture for marketing purposes as per the additional Terms and Conditions here below.

 

Additional Terms and Conditions

A.     This iPad Promotion is offered for your personal use and not for commercial use.

B.     You are required to use a compatible smartphone to run the App and participate in the iPad Promotion. A compatible smartphone is an Android (OS 4.0 or higher) or Apple (iOS 2.0 or higher) smartphone.

C.     We reserve the right to disqualify you or terminate this iPad Promotion if, in our sole opinion, the iPad Promotion is being abused.

D.     We reserve the right to modify, extend or discontinue (permanently or temporarily), this iPad Promotion being offered to you, at our discretion.

E.      You are solely responsible for all associated fees and costs incurred by you for connectivity and data usage in relation to your use of the App, and your redemption of the Grand Prize, including but not limited to Withholding Tax or any other applicable tax.

F.      This iPad Promotion will be accessible to you while roaming, but the Grand Prize is only redeemable in Bonaire.[JH8]  If you are unable to redeem the Grand Prize on the date and at the location required, you forfeit your right to claim the Grand Prize.

G.    The Grand Prize is non-transferable, and Digicel reserves the right at any time to cancel, modify, or supersede the iPad Promotion due to circumstances outside its control.

H.     Digicel’s decisions, including the selection of a Winner, are final and binding for all participants.

I.       Upon accepting the Grand Prize, you accept Apple’s Terms and Conditions associated with the Grand Prize, located here and release us from any liability owing to defect or damage caused by or to the Grand Prize.

J.      The manufacturer’s warranty and support information may be included in the Grand Prize packaging. The Grand Prize is subject to the manufacturer’s warranty and Digicel makes no representation as to the functionality of the Grand Prize.

K.     The Grand Prize is not exchangeable for cash.

L.      Participants must have complied with these Terms and Conditions to win.[GG9]

M.    We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this iPad Promotion. In the event of us giving notice to you of any such changes to or cancellation of the iPad Promotion, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the App. Any such notification shall be effective immediately or as of the date referred to in such notifications.

N.    Any personal data relating to participants will be used solely for the purposes of this iPad Promotion by Digicel and/or by any agent appointed by it to assist with running the iPad Promotion on behalf of Digicel and will not be disclosed to a third party for any other purpose without the individual’s prior consent. By entering this iPad Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the iPad Promotion for the purposes of administration of the iPad Promotion (including publishing your full name and country and/or disclosing it to third parties on request if you are the Winner) and any other purposes to, which you have consented. To see our privacy policy visit: www.digicelgroup.com.

O.    You agree to take part in any promotional, marketing or publicity activities or events reasonably requested by Digicel.  By participating in the iPad Promotion, you consent to the use of your name, likeness, image, photograph for any and all programming and/or publicity or advertising purposes, commercial or otherwise, in all media and formats used by Digicel’s or its agencies, without further compensation, throughout the world in perpetuity. If you refuse to do so, you forfeit your right to claim the Grand Prize if you are selected as the Winner.

P.     In addition to these Terms and Conditions, you remain bound by our My Digicel App Terms and Conditions of Use.

Q.    For customer support, or to report a problem or send us your feedback, please visit the “Support” or “Contact Us” options in the App.