MY DIGICEL APP EXCLUSIVEPLAN APRIL 8, 2020
1. What does the MY DIGICEL APP EXCLUSIVE PLAN mean?
ABC Prepaid subscribers will be able to activate a new low 30-day entry-level bundle accessible only via
My Digicel App
2. Can all customers receive the MY DIGICEL APP EXCLUSIVE PLAN offer?
Only ABC prepaid subscribers will receive this offer.
3. When does the MY DIGICEL APP EXCLUSIVE PLAN offer start?
The MY DIGICEL APP EXCLUSIVE PLAN offer starts on April 8, 2020.
4. Until when will the MY DIGICEL APP EXCLUSIVE PLAN be offered?
To be set.
5. Would I be able to purchase this plan using the code *123#?
No, this plan is only visible on My Digicel app.
6. What is the price for this plan and how long is this plan valid?
A new low 30-day entry-level bundle accessible only via My Digicel App
|Market||Plan Name||Plan Duration||Price||Anywhere Min||Data Allowance||Social|
|Bonaire||30 Days, 500MB LTE Lite Bundle||30 Days||USD 15.00||100 Min||500MB||WhatsApp Text|
7. Will I receive a confirmation that the plan was activated?
Yes, you will receive the following SMS:
ABC: Your 30 Days, 500MB LTE Bundle is activated & will automatically be renewed. Stay
Up2Date with My Digicel App at h.mydigicel.net
8. Do the roll over, grace period and automatic renewal options apply to this plan?
Yes, bear in mind that the correct plan needs to be activated. If you activate a data only plan, only the bundle of GB will rollover. For the bundle of minutes you will be require to activate the same type of plan.
9. Will I be able to make international calls with that bundle of minutes?
Yes, excluding calls to Jamaica and Haiti.
10. Will I be able to use the bundle of minutes while roaming?
No, bundle of minutes will be only applicable for usage while being home.
11. Where can I check my bundle of minutes and GB?
You will be able to check this on My Digicel app or by dialing *123# (Balance Check)
12. Will I have access to d’Music and PlayGo when activating this plan?
No free access to d’Music & PlayGo will be included in these new plans.