Pick Data Only Plans - FAQs

Quick Pick Data Plans

Frequently Asked Questions

1.    What is the Digicel Bonaire, “Quick Pick bundle”?                                                                               

Quick Pick Bundle is simply the coolest mix of data and talk that gives you Unlimited Digicel minutes, Unlimited Digi-Text (SMS), Data Allotment and free access to d’Music Premium.

Best of all, you have unlimited Rollover of your unused talk (minutes) and data.


2.    Who can benefit from a Quick Pick bundle?

All Digicel prepaid customers can enjoy the value and convenience of our Quick Pick bundles. It’s as easy as dialing *123# or accessing “My Digicel App” from your smartphone.


3.    How many Quick Bundles can I choose from and what will I get?

There is now one (1) simple and convenient Quick Pick Bundle and five (5) Quick Pick Data Plans for you to choose from; all of which comes with free access to our d’Music Premium service.



Unlimited Digicel Minutes

Unlimited Digi Text (SMS)

Auto- Renewal



30 Day Pick Data + Talk







30 Day Pick Data







14 Day Pick Data







7 Day Pick Data 1.5GB





3 Day Pick Data 750MB





1 Day Pick Data 200MB







4.    Why should I buy a Quick Pick bundle?                                                                      

Our Quick Pick (data & talk) Bundle is an ideal solution for the mobile data user on a budget and wants the best value for their money. Our Quick Pick bundles come with, Unlimited Digicel minutes, Unlimited Digi-Text (SMS), Access to d’Music Premium and the right amount of data for customers who like to browse.

Our Quick Pick Data Plan comes with, Access to d’Music Premium and the right amount of data for customers who like to browse, without the Unlimited Digicel minutes and Unlimited Digi-Text (SMS) components of our Quick Pick Bundle (best value).

Best of all, you get to keep what you don’t use with, Unlimited Rollover of your unused talk* and data. 


5.    Can I activate a Quick Pick bundle now?

Yes, you can activate any of our Quick Pick Bundle via the My Digicel App at p.mydigicel.net, or by dialing *123# to access the prepaid service menu option 2 for our “Quick Pick Bundle and Quick Pick Data Plans”


6.    Why is my plan no longer available?                                                                         

You spoke. We listened. We've optimized and simplified our Quick Pick Data Plans and Quick Pick Bundle to make it easier for you to make the selection that best fits your data needs.


7.    Will my data rollover?

Absolutely, any unused data from your Quick Pick Data Plan and/or Quick Pick Bundle will rollover unlimited, once you purchase a new Quick Pick Data Plan and/or Quick Pick Data Bundle, or if it’s auto-renewed before the active plan expires.

If you renew your plan after expiration but before midnight of the same day, you can rollover a maximum of 15GB.         


8.    How will I know when my Quick Pick Plan and/or Quick Pick Bundle is active?

We'll send a confirmation message to let you know that you're free to use your Quick Pick Bundle, this message will also include the expiration date.


9.    Can I buy a Quick Pick plan on my blackberry?

No. Quick Pick plans are not available for blackberry handsets.


10.    If my Quick Pick Bundle expires, can I keep using my Bolt-on?

Unfortunately, no. Your Bolt-on will expire along with your Quick Pick bundle.


11.    What happens when the data (megabytes) in my Quick Pick bundle are finished?

You'll receive a friendly text message giving you options to renew your Quick Pick Bundle or buy another plan.


12.    How many times can these bundles be activated?

As many times as you wish. As long as you have enough credit, you can choose a new Quick Pick Bundle, even while you have an existing plan or bundle. Voice and Data allotment will be accumulated and we will keep longest expiry date.   


13.    Will I incur charges once my data is finished and my plan is still active?             

When your data allotment depletes, you will receive 3 notification messages advising to buy another bundle or data plan or keep browsing with standard rates of $0.36 per MB.


14.    Can I activate another Quick Pick bundle if I already have one active?

Sure. When you activate a Quick Pick Bundle while another is already active, you'll receive all the benefits of the new bundle and still be able to use both until each bundle expires on its own end-date.         


15.    If I am on a call while using my Quick Pick bundle, and my minutes run out, what happens to my call?

No worries, if you're on a Digicel to Digicel call you can keep talking. Your call will not disconnect. However, you will be charged for the remaining portion of the call at standard rates of $0.40 per minute.       


16.    Will my available minutes/data/SMS on my current plan rollover to Quick Picks?

Sure. You get to keep your unused minutes and data when you activate another Quick Pick Bundle before expiry of the current bundle.



17.    What happens if I choose not to activate a Quick Pick Data Plan for Quick Pick Bundle?

Standard call charge of $0.40 per minute will apply for Digicel local calls. Data will be charged at $0.36 per megabyte.


18.    Where are my data and minutes displayed?

You can check your data and minutes balance via the My Digicel App at a.mydigicel.net or by using service menu *123# from your phone and select the option 6 “My Balance” (menu is subject to changes) to view the ‘Balance Check’ menu.


19.    Do my data and minutes from the expired Quick Pick Bundle rollover onto my active Quick Pick bundle?

Yes, the unused data and minutes from the current Quick Pick Bundle will rollover to your new bundle if your active bundle was purchased 24 hours before your previous bundle expired.  


20.    How will I be notified when my Quick Pick Bundle expires?                                                         

Before your Quick Pick Bundle expires, you will receive a reminder letting you know that your bundle is about to expire. If you do not activate a new Quick Pick Bundle, we'll send you another reminder, just in case you forget.

21.    Does the Quick Pick Bundle automatically renew?

Yes, all our New Quick Pick Bundles will auto-renew as long as there is sufficient credit on your account. We encourage you to top up by visiting to t.mydigicel.net to add more credit to your account.


22.    Can I opt-out of auto-renewal?

Yes, you have 2 ways to opt-out of auto-renewal:

  1. By dialing the opt-out code received after your activation message.
  2. You can also visit the My Digicel App p.mydigicel.net to view and manage your plan where you can also choose to opt-out of auto-renewal.


23.    Am I able to use my Quick Pick Bundle after it expires?

No, after your Quick Pick Bundle expires, you lose all the benefits.

24.    How do I check the balance of minutes and data on my Quick Pick Bundle?

You have two ways:

  • Service Menu: *123# - press 6 to enter to “My Balance” to see your available minutes and/or data balances.
  • My Digicel App – click on the app and go to ‘Accounts and Balances’.