Postpaid Billing

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POSTPAID BILLING

 

1. What is Digicel Postpaid ?

A Digicel customer pays for the service after they have used it, i.e. calls made throughout the month are billed at the end of the month. Digicel postpaid customers will receive a monthly bill.

In order to sign up for Digicel postpaid you must pay the required deposit. You must bring ID and either a utility bill / letter from your employer with you to sign up.

Every customer has a monthly credit limit. At 75% of your credit limit you will receive a text notification advising you that you are at 75%. You will receive another text message at 95%. At 100% you may be barred from making chargeable calls.

If you have an unlocked phone that operates on 850Mhz then you can purchase a Digicel SIM only pack from Digicel.

2. How often will I receive a bill?

Digicel postpaid customers will received a bill on a monthly basis. Bills are generally issued on the 1st of the month.

3. How will I receive my bill?

Depending on how you have been set up, you will receive your bill either in the post or via email.

 

4. How can I view my bill?

Digicel postpaid customers can view their bill online through - View My Bill.

5. How long do I have to pay my bill?

All Digicel postpaid bill payments are due by the 25th of the month.

6. How can I pay my bill?

Customer have a number of options for the paying their bills:

1. You can set up a Direct Debit through your bank
2. You can pay your bill online via Pay My Bill.
3. You can pay your bill at any Digicel store.

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Postpaid Billing