Prepaid Acquisition - Christmas

prepaid acquisition terms and conditions

What is the new acquisition offer?

From November 9th, 2018 to December 21st, 2018 (the “Promotional Period”) by purchasing a selected prepaid smartphone or SIM card you will enjoy FREE bonus data every month for up to 1 year! In order to receive the benefit you will be required to top up from $35.00 or more in one single top up event during the first 7 days of any given month.

 

Who can benefit from the bonus data?

All new Digicel prepaid customers who activate a new sim card and all Digicel prepaid customers when buying an applicable smartphone, during the Promotional Period.

Details

 

 

Offer	Data allotment	Validity period to receive the bonus data	Validity period to use the bonus data
SIM Card	500MB	6 months	7 days
Smartphone	1GB	1 year	7 days

How is my free bonus data work?

The bonus will be allocated only if the monthly top up condition is met in one single top up event during the first 7 days of any given month. The validity period of the bonus data will be 7 days.

 

Can I use my bonus data when roaming?

No. The bonus data can only be used for local data usage, it does not apply for roaming.

 

How often will I receive my free bonus data?

You will receive your bonus data every month during the Promotional Period once the top up criteria is met every month.

 

If my free bonus data is depleted, am I able to continue accessing data services?

Yes. Once your free bonus is depleted, customers will have the option to continue their data session using an existing plan or buy a new data plan by visiting p.mydigicel.net or by dialing the relevant USSD code.

 

Will my bonus data automatically renew?

No, your free bonus data will not auto-renew.

 

Will my bonus data rollover?

No. Your bonus data doesn’t apply for rollover, customers will lose any unused data.

 

How can I Claim my bonus data?

Very easy, you just have to dial *172# to claim your first bonus data, the following bonus data will be activated automatically only if you top up from $30 during the first 7 days of each month.

 

Do I receive a notification after receiving my bonus data?

Yes. Customers will receive a SMS advising that they have successfully receive the bonus, the allotted data and usage period.  

 

How do I check my bonus data balance? You have two ways:

1- Service Menu: Dial the relevant USSD code from your phone *141# and follow instructions to view balance

2- My Digicel App – click on the app and go to ‘Accounts and Balances’ or access via p.mydigicel.net.

 

Do I receive a reminder of how much data I have left in my bonus?

Yes. You will receive a text message when you have reached the following balances:

•   50MB of data remaining
•   25MB of data remaining
•   0 MB of data remaining

 

What will happened if I don’t meet the top up criteria during 2 consecutive months?

You will keep what is yours!! The promotional benefit will remind until the top up requirement is met.

 

 

Digicel reserves the right to at any time to vary or cancel the terms and conditions of this promotion or to withdraw this promotion. In any of these events notice will be given via media advertisements or messages to subscribers and will be effective immediately or as of the date referred to in such notifications.

Customers should be solely responsible for keeping their mobile handset properly secured and for all activations and other activities that occur on or through their mobile handsets. Any request made via the use of a USSD code from a mobile handset shall be deemed a legitimate request from the customer to whom the said mobile handset is registered. Digicel shall not be responsible for any losses arising out of the unauthorized use of a customer’s handset.

By entering into this promotion, the customer understands that Digicel may collect and process the customer’s personal information which include the customer’s name, telephone number, home address and any other information that is necessary in connection with the promotion. The Customer also understands that he/she may be required to participate in any planned publicity in connection with this promotion which may include the use of his/her name, likeness, image, photograph on Social Media advertising without further compensation, throughout the entire world in perpetuity. Furthermore, by entering into this promotion, the Customer irrevocably consents to the collection, use, storage, transfer and disclosure of his/her personal data by Digicel for the purposes of this promotion.