End Date: Friday, January 31st 2020
1. What is the “Shake to Win Radio Promotion?
Digicel is offering its prepaid and postpaid customers the opportunity to participate in the “Shake to Win Radio Promotion” subject to these terms and conditions.
Vibz 92.9FM will contact random customers every day between 8am – 12pm
2. What is the promotional period for the Promotion?
The Radio promotion is valid until Friday, January 31, 2020 (Sundays excluded)
3. Which customers are excluded from participating in this Promotion?
· Postpaid Corporate & Business account customers
· Employees/families of employees (spouse & children) and
· Postpaid customers with overdue amounts.
4. Who is eligible to participate in the Shake to Win Radio Promotion?
Digicel customers who have downloaded and opened (for example; complete a balance check, purchase a plan, top up an account) the latest version of the MyDigicel App in the last seven (7) days and during the promotional period may be contacted and stand the chance of winning.
5. Will customers be notified about their eligibility to participate in the Promotion?
· Yes. The customers that are randomly selected will receive a text message to inform them that they could receive a call Vibz 92.9 FM because they downloaded and used the MyDigicel app.
Example of text message script:
Feeling lucky in 2020? You could win $100USD today! Answer your phone & say DIGICEL SHAKE TO WIN when Vibz 92.9 FM calls you today.
6. How many times can a customer win in the Shake to Win Radio Promotion?
· The Customer can only win once in the Shake to Win Radio Promotion.
7. How will customers participate in the Radio Giveaway promotion?
· A Radio Host from Vibz 92.9 Irie FM respectively will call on air Digicel customers randomly selected by Digicel who will stand a chance of winning.
· Digicel customers who have downloaded and opened (for example; complete a balance check, purchase a plan, top up an account) the latest version of the MyDigicel App in the last seven (7) days and during the promotional period may be contacted and stand the chance of winning. Each day during the Radio Giveaway that ends on Friday, 21st January, 2020, the respective radio station will call Digicel customers and the customer must:
· Answer the call by reciting “Shake to Win with Digicel” or “Digicel Shake to Win” in order to be a winner.
· Say “Shake to Win with Digicel” or “Digicel Shake to Win” immediately after the radio host introduces himself/herself and solicits a response from the participant in order to be a winner.
9. What will customers need in order to claim prize?
· Winners must present a valid Government issued photo ID (passport, voters’ identification card or driver’s licence) and the Digicel sim on which the winning call was received on. Customer will be required to complete and sign a Redemption Form confirming their receipt of their prize.
· Winners are required to redeem their prize via the MyCash app. A Digicel Representative will contact the customer with the details of the redemption. The customer shall be required to set-up a MyCash account upon visiting their nearest dealer store redemption center as advised by their Digicel Representative with the required Government issued ID and TRN. The customer also has the option of providing an existing MyCash account number in his or her name, in order to receive the Cash prize won.
· In the event that a special needs customer is selected and they are unable to collect their prize, that customer will be allowed to have a representative collect the prize on their behalf who must provide: written consent from the winner endorsed by a Justice of the Peace and valid Government issued photo identification for both the winner and the representative to claim the prize.
· Minors under the age of 18 years (must also present a valid school ID or Passport), are eligible for this Promotion but must be accompanied by a parent or guardian who must also present a National photo ID along with the birth certificate of the said minor when redeeming their prizes.