The service is quickly becoming a viable option for people seeking immediate emergency assistance from the police.

Digicel's Emergency Text Messaging Service enables the public to text real-time messages to the JCF police control center using the short code 119. Text messages cost only J$1.00 (approximately US .01c).

Users on each of Jamaica's three mobile networks can access the service, further ensuring that all residents can seek help in the event of an emergency. The new service also allows people with speech and hearing impairments to immediately contact the police in emergency situations.